What users are saying about
39 Ratings
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Top Rated
323 Ratings
39 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

WatchGuard Network Security

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Top Rated
323 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.3 out of 100

Feature Set Ratings

    Firewall

    Darktrace

    Feature Set Not Supported
    N/A
    8.8

    WatchGuard Network Security

    88%
    WatchGuard Network Security ranks higher in 11/11 features

    Identification Technologies

    N/A
    0 Ratings
    9.0
    90%
    181 Ratings

    Visualization Tools

    N/A
    0 Ratings
    7.9
    79%
    188 Ratings

    Content Inspection

    N/A
    0 Ratings
    8.9
    89%
    197 Ratings

    Policy-based Controls

    N/A
    0 Ratings
    9.3
    93%
    203 Ratings

    Active Directory and LDAP

    N/A
    0 Ratings
    8.9
    89%
    177 Ratings

    Firewall Management Console

    N/A
    0 Ratings
    8.9
    89%
    201 Ratings

    Reporting and Logging

    N/A
    0 Ratings
    8.1
    81%
    197 Ratings

    VPN

    N/A
    0 Ratings
    9.1
    91%
    196 Ratings

    High Availability

    N/A
    0 Ratings
    9.1
    91%
    179 Ratings

    Stateful Inspection

    N/A
    0 Ratings
    9.0
    90%
    184 Ratings

    Proxy Server

    N/A
    0 Ratings
    9.0
    90%
    136 Ratings

    Attribute Ratings

    • WatchGuard Network Security is rated higher in 1 area: Likelihood to Recommend
    • Darktrace and WatchGuard Network Security are tied in 1 area: Support Rating

    Likelihood to Recommend

    7.0

    Darktrace

    70%
    8 Ratings
    9.3

    WatchGuard Network Security

    93%
    217 Ratings

    Likelihood to Renew

    Darktrace

    N/A
    0 Ratings
    9.6

    WatchGuard Network Security

    96%
    16 Ratings

    Usability

    Darktrace

    N/A
    0 Ratings
    9.3

    WatchGuard Network Security

    93%
    105 Ratings

    Availability

    Darktrace

    N/A
    0 Ratings
    8.2

    WatchGuard Network Security

    82%
    1 Rating

    Performance

    Darktrace

    N/A
    0 Ratings
    8.2

    WatchGuard Network Security

    82%
    1 Rating

    Support Rating

    9.4

    Darktrace

    94%
    4 Ratings
    9.4

    WatchGuard Network Security

    94%
    19 Ratings

    In-Person Training

    Darktrace

    N/A
    0 Ratings
    9.6

    WatchGuard Network Security

    96%
    3 Ratings

    Online Training

    Darktrace

    N/A
    0 Ratings
    9.1

    WatchGuard Network Security

    91%
    2 Ratings

    Implementation Rating

    Darktrace

    N/A
    0 Ratings
    9.3

    WatchGuard Network Security

    93%
    282 Ratings

    Product Scalability

    Darktrace

    N/A
    0 Ratings
    9.1

    WatchGuard Network Security

    91%
    1 Rating

    Likelihood to Recommend

    Darktrace

    I think if you manage a large number of mailboxes, you need a reliable solution to protect corporate email from any threat. This solution uses AI to analyze emails to check if they're safe or if it's a risk for the organization. It has a good UI (all in English), and the more you're using it, the more you get. There are a lot of metrics and indicators to help the email security admin.
    Antonio Rodriguez | TrustRadius Reviewer

    WatchGuard Network Security

    WatchGuard has excellent features for enterprise network security, but some are only available in higher-cost versions that deliver high security, such as IPS, BOTNET, APT Blocker, SpamBlocker, etc. However, due to its rather high cost, it ends up being more interesting for medium-large companies, and lower-cost solutions for small companies do not have all these security functions, so in many cases, it ends up not being interesting for small companies.
    GILIAN HASS | TrustRadius Reviewer

    Pros

    Darktrace

    • Monitors your network for unusual behaviour; as it learns what is normal for your network, you don't need to worry too much about things that are normal for your organisation, but might be considered odd in other places, triggering as alarms. It can also detect more subtle changes such as a device accessing a server but at an unusual time.
    • There are a large number of models that are used to create the alerts, which can all be customised, and you can also create your own from scratch, to allow you to tailor it perfectly to your situation.
    Anonymous | TrustRadius Reviewer

    WatchGuard Network Security

    • Great combination of easy to configure but still maintaining a lot of in-depth features and control available if desired
    • WatchGuard Cloud [is ]included on basic and total security packages to provide [a] valuable look into [an] activity that passes through the firewall. (A lot of other platforms such as Meraki you need to simply use Syslog and third-party tools to get insights and look for issues that need remediation)
    • Cohesive integration with other products such as AuthPoint for MFA adds value you can't get from traditional RADIUS only integrations of other platforms.
    Anonymous | TrustRadius Reviewer

    Cons

    Darktrace

    • Really had a poor time of identifying devices and what the device's purpose was - a simple nmap scan did a better job. The problem is they expect you to fine-tune the results - which is exactly what you would expect - but day one it found over 2,000 servers (and I only have 112).
    • Really had a hard time separating network traffic into locations - I use distinct subnets for my buildings, but there was no good way to create a logical map of my traffic internally. Did not garner a sense of trust that it was seeing everything.
    • Sat through a few "analyst" reports - which showed me possible threats in my environment. I am already using a few open source tools, and they actually found more than the analyst reports. Also, there was no way to get the reports on your own - you had to work through their analysts to get the information.
    Matthew Frederickson | TrustRadius Reviewer

    WatchGuard Network Security

    • It would be nice to have a fully functional web interface [for the] server manager. The server manager is often very slow over remote connections.
    • Better support for OpenVPN server, or at least an easier way of creating tunnels using OpenVPN.
    • user VPN user management is a little confusing until you understand that all users need to be created under SSL users, regardless of VPN type.
    • Would be nice to have traffic statistics on traffic management objects.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Darktrace

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Darktrace Editions & Modules

    Additional Pricing Details

    WatchGuard Network Security

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $0 Contact sales team

    WatchGuard Network Security Editions & Modules

    Edition
    SupportContact sales team1
    Basic SecurityContact sales team1
    Total SecurityContact sales team1
    1. Contact sales team
    Additional Pricing Details

    Likelihood to Renew

    Darktrace

    No score
    No answers yet
    No answers on this topic

    WatchGuard Network Security

    WatchGuard Network Security 9.6
    Based on 16 answers
    Ever since 2007, WatchGuard Fireboxes and WatchGuard network layer security solutions have been the most security effective with the lowest TCO of any solution on the market when properly implemented and properly maintained. As with any network layer security solution, the underlying network must first be architected correctly in order to facilitate network layer security, but then an extremely highly skilled network security architect must device, implement, and maintain a network layer security solution in order to achieve efficacy. This is true of any network layer security solution. Few people worldwide have that skill. However, WatchGuard technologies when implemented and supported by a qualified partner are able to deliver that solution very cost-effectively to the SMB space. No other solution can achieve that.
    Felicia King | TrustRadius Reviewer

    Usability

    Darktrace

    No score
    No answers yet
    No answers on this topic

    WatchGuard Network Security

    WatchGuard Network Security 9.3
    Based on 105 answers
    The WatchGuard Network Security provide a web interface or a client interface, no matter what you approach is but you have two full powerful instrument to manage the firewall with easy interface (web) or with strong security (client). We prefer the usage with client but in fast change can be done in the web interface in a zip

    Giovanni Derosas | TrustRadius Reviewer

    Reliability and Availability

    Darktrace

    No score
    No answers yet
    No answers on this topic

    WatchGuard Network Security

    WatchGuard Network Security 8.2
    Based on 1 answer
    Applications errors should always be expected in any kind of technology. What matters most is the way you find to resolve it.
    Rodrigo Henrique | TrustRadius Reviewer

    Performance

    Darktrace

    No score
    No answers yet
    No answers on this topic

    WatchGuard Network Security

    WatchGuard Network Security 8.2
    Based on 1 answer
    Compared to another platform (not NGFW native), WatchGuard's performance runs fine and do not slow down user browsing experience
    Rodrigo Henrique | TrustRadius Reviewer

    Support Rating

    Darktrace

    Darktrace 9.4
    Based on 4 answers
    Darktrace support is excellent in my experience. They send a competent engineer on-site to provide on-boarding training. They were also very responsive in responding to questions and concerns. Having an individual point of contact who is a competent network and security engineer is not a common experience, at least for me.
    Anonymous | TrustRadius Reviewer

    WatchGuard Network Security

    WatchGuard Network Security 9.4
    Based on 19 answers
    I give this rating as a result of almost 20 years of interfacing with WatchGuard technical support. Of all my vendors that I have to deal with WatchGuard is one of the best I have ever dealt with bar none. I have seldom finished a call to them without a solution. If they by chance don't have the solution, they will figure it out and get back to you ASAP as well as update the casefile online. Technical support is available via phone and web portal. It takes a few minutes to create a case online, assign a priority and submit. They get back to you depending on the critical nature of the issue, but you can expect urgent attention for critical and catastrophic issues.
    Joe Spradlin | TrustRadius Reviewer

    In-Person Training

    Darktrace

    No score
    No answers yet
    No answers on this topic

    WatchGuard Network Security

    WatchGuard Network Security 9.6
    Based on 3 answers
    We participate to a in person training and the three days of learning was really useful and complete to gain skill to solve the major part of the problem we encounter during our life. And more the in person training give us the opportunity to create a network with other WatchGuard partner.
    Giovanni Derosas | TrustRadius Reviewer

    Online Training

    Darktrace

    No score
    No answers yet
    No answers on this topic

    WatchGuard Network Security

    WatchGuard Network Security 9.1
    Based on 2 answers
    Online training is good for learning how to use the product. It does not teach security strategy because that is not its intent.
    Felicia King | TrustRadius Reviewer

    Implementation Rating

    Darktrace

    No score
    No answers yet
    No answers on this topic

    WatchGuard Network Security

    WatchGuard Network Security 9.3
    Based on 282 answers
    We are very satisfied with the implementation. The deployment tools are easy to use and managing is a breeze. Training onsite IT contacts is easy to keep total investment of time low. We are happy with the management tool suite and find it easier to use especially policy center. It allows to see all rules and details from a single pane rather than fumbling through different configs
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    Darktrace

    The Darktrace user interface was improved. Darktrace provides more metrics and more info to decide if an email is malicious or not in doubt case. Darktrace provides a lot of info about the email being analyzed, if there was a previous communication between both parts before for example, it's so easy to deploy.
    Antonio Rodriguez | TrustRadius Reviewer

    WatchGuard Network Security

    WatchGuard Network Security has the same features as some of the above, yet they will cost you far less than some of the mentioned firewalls. The deployment process is very easy compared to the above. I mentored and trained a few engineers, and in no time, they were able to scope, deploy and support WatchGuard Network Security without asking for help.
    Anonymous | TrustRadius Reviewer

    Scalability

    Darktrace

    No score
    No answers yet
    No answers on this topic

    WatchGuard Network Security

    WatchGuard Network Security 9.1
    Based on 1 answer
    The entire organization didn't face any trouble to integrate the technology into our workforce.
    Rodrigo Henrique | TrustRadius Reviewer

    Return on Investment

    Darktrace

    • Darktrace is covering some lack of security issues.
    • Darktrace helps the company to follow some compliance obligations.
    • Darktrace can't solve all issues. It needs to work with other Security tools (e.g Splunk).
    Fabio Silva | TrustRadius Reviewer

    WatchGuard Network Security

    • VPN has meant my users are secure even when they are not in the office, this has reduced risk when they are using public networks and home networks that IT cannot regulate.
    • The increased security provided by the firewalls has enabled us to positively answer questions on customers' RFI assessments to their potential customers.
    • Central Management in Dimension saves our engineers time by not having to jump onto every firewall one by one.
    Benjamin Doyle | TrustRadius Reviewer

    Screenshots

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