Likelihood to Recommend
Darktrace is a product well suited for the vast majority of infrastructures and helps monitoring and responding to threats based on the network in a very elastic way. This is a product based on on-premise infrastructures that hosts its machines locally, of course it can be technically difficult to monitor an entire On-Cloud infrastructure but even there there's room for sensors and monitoring, not to mention the SaaS and mail integration that completes the product.
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WatchGuard Network Security products are suitable for most situations. From securing small, low-budget VSEs to large enterprises and SMEs.It's just a pity that the firewalls in the M range (M290/M390) don't come with integrated SFP+ modules as standard. Such integration would enable inter-vlan 10Gbps traffic to be managed without the need for additional modules, and at no extra cost.
Read full review Pros Uses it Al model UEBA to detect anomalies in the behaviour of not only the users in a corporate network but also the routers, servers, and endpoints in that network. Provides a visualisation of both egress and outbound network traffics flowing in and out of the organisation. Darktrace comes with it autonomous AI model detection and responses capabilities. Darktrace as an AI next generation NDR solution, prevents ,contains and quarantines malicious traffics from and into the corporate network. Read full review Intrusion Prevention: provides an advanced Intrusion Prevention System (IPS) that uses real-time threat intelligence to detect and block known and unknown threats. The IPS inspects all network traffic, including encrypted traffic, to identify and block any malicious activity before it can enter the network. Application Control: offers granular application control that enabled us to control which applications can access the network and how they are used. Web Content Filtering: provides web content filtering capabilities that allow to control and monitor access to websites based on their content. This helps to prevent employees from accessing inappropriate or malicious websites, which can compromise the security of the network. Read full review Cons There are few areas that I would say need to be improved; their customer support portal allows you to log tickets with any suggestions or things you feel the product is missing, and they will generally show you how to achieve what you want, or in some cases, introduce it as a feature in a later update. Read full review For those who would like top level security and deployment of their security and protection, I would recommend easier quicker to use interfaces for users at smaller companies that do not have the experience with the provided services, so they can better utilize and deploy the software/equipment. Have easy to understand, easy to access tutorials from the web interface to help new users and non IT Professionals to use the services provided. Streamline the interface more to allow for easier understanding for all users, appealing to others so they feel less intimidated by the interaction with your services goes far, especially with smaller companies who have owners who want to know, have basic understanding of managing it, especially if they do not have an IT Professional or IT Consultant readily on staff. Not every company even knows they need this kind of protection, and trying to explain it to them, with the very technical and unique lexicon of words Information Technology and Security provides does at times prove to be difficult. Read full review Likelihood to Renew
It's a powerfull product that help administrators to provide email security to our organization.
Good metrics about received emails that help us to determine in doubt case if the email is a false positive or it's malware.
They're improving the product releasing continuous updates and have mobile phone app to manage it.
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I'm giving this note to WatchGuard Network Security due to its ease of daily support (after acquiring necessary knowledge in the solution), which allows agility in configuration changes, its integration of several reliable security features (such as SSL VPN, VPN Virtual Interfaces between companies, and others) and functional and stability in operation, with no downtime in the equipment due to problems or malfunctions
Read full review Usability
Darktrace comes with a simple usability interface with easy navigation and organisation.
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WatchGuard Network Security firewalls have a very convenient way of managing them. Their live logging makes it very easy to quickly monitor traffic and see what's going on and what changes might be needed to be done to get something to work. In most cases, it was the WatchGuard Network Security logging that helped us find an issue when getting the device to work with a competitor's device (i.e. setting up VPN) because the other side lacked easy-to-understand yet detailed debug information.
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Applications errors should always be expected in any kind of technology. What matters most is the way you find to resolve it.
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Compared to another platform (not NGFW native), WatchGuard's performance runs fine and do not slow down user browsing experience
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Darktrace support is excellent in my experience. They send a competent engineer on-site to provide on-boarding training. They were also very responsive in responding to questions and concerns. Having an individual point of contact who is a competent network and security engineer is not a common experience, at least for me.
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For something that is considered business critical they should be far more responsive. Security isn't something to take lightly in today's work environment and so long as its working you are happy. But when it doesn't and you need that professional assistance, they weren't always there and I ultimately resolved my issues with the help of Google.
Read full review In-Person Training
We participate to a in person training and the three days of learning was really useful and complete to gain skill to solve the major part of the problem we encounter during our life. And more the in person training give us the opportunity to create a network with other WatchGuard partner.
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Online training is good for learning how to use the product. It does not teach security strategy because that is not its intent.
Read full review Implementation Rating
I had my key information for setting up the firewall, and they assisted me in finding the settings and appropriate places to enter data. They also helped troubleshoot when I didn't understand some of their feature concepts, and we got it running.
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We did NOT select Darktrace.
/AlienVault is a more mature product and it provided better intelligence and reporting. The end user interface is much easier to use - and you can tell built form engineers who have had to do the work. My suggestion for anyone considering Darktrace, is to get the price upfront; do a 30/60 onsite trail; and do the same thing, at the same time, with AlienVault. AlientVault will win every time. I say that because that's exactly what I did.
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boxes in our small branch offices for their simplicity and low cost and Watchguard in our larger head office due to its scalability, we find both products work well together when configuring WAN's using branch office VPN's.
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The entire organization didn't face any trouble to integrate the technology into our workforce.
Read full review Return on Investment One big positive is how it helps us with the security assessments that clients have done on us. They are looking to see if we know how we might have unusual/malicious traffic running on the network. If you have a small network and only need 1 appliance, it can be a good ROI and peace of mind. You could go down a hole in trying to spend time looking at all of your traffic with this software. You need to focus only on what it is showing as potential bad traffic. Read full review The main positive impact is that it does a great job of preventing cyber-attacks that could end up costing the business money. It also improves ROI by increasing the efficiency of staff as configuration changes are easy to make. We have found that with some EDR deployments the performance overheads have created more work for staff resulting in a negative impact. Read full review ScreenShots WatchGuard Network Security Screenshots