What users are saying about
171 Ratings
9 Ratings
171 Ratings
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Score 8.4 out of 100
9 Ratings
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Score 9 out of 100

Attribute Ratings

  • Datadog is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

9.8

Datadog

98%
19 Ratings
8.0

Instana

80%
1 Rating

Usability

10.0

Datadog

100%
1 Rating
7.0

Instana

70%
1 Rating

Support Rating

8.9

Datadog

89%
10 Ratings
8.0

Instana

80%
1 Rating

Contract Terms and Pricing Model

Datadog

N/A
0 Ratings
8.0

Instana

80%
1 Rating

Professional Services

Datadog

N/A
0 Ratings
9.0

Instana

90%
1 Rating

Likelihood to Recommend

Datadog

Datadog is a no-brainer for any environment that relies on multiple servers. Even for one server, it's so much better to use for monitoring and alert capability than anything else I remember looking at before we started using Datadog. Teams can even use it to track their progress of investigating an alert so multiple people aren't unknowingly looking into the same exact issue unnecessarily.
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IBM

We can able to find the exact root cause of the issues and GC and memory and ability to monitor overall services like solr etc
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Pros

Datadog

  • APIs, the ability to interact with the data we pull into data dog is key. We port the information over to Servicenow, so the ability to pull everything into DataDog, then Servicenow, is a key component of our success here at Wayfair.
  • Simple Interface - clean, useful, effective. Allows users to use DataDog for one reason, get work done.
  • Lightweight agent on hosts
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IBM

  • tracking error rate
  • page view dash board
  • http error like 4xx and 5xx
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Cons

Datadog

  • User interface could be improved in some areas, looking for host information and the agent install link takes a bit of time.
  • Configuration of the agent is generally done via a config file which is a pro and a con. It would be nice to have some UI to configure various agent options.
  • Billing isn't entirely straightforward, they could use more reports to figure out the source of your monthly costs.
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IBM

  • 24/7 customer support
  • some times old data are not showed. need immediate support
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Pricing Details

Datadog

Starting Price

$0 Up to 5 hosts

Editions & Modules

Datadog editions and modules pricing
EditionModules
Free$01
Standard$15/host2
EnterpriseCustom3
Infrastructure$15.004
Log Management$1.275
APM$31.006

Footnotes

  1. Up to 5 hosts
  2. Up to 500 hosts
  3. 500+ hosts
  4. Per Host Per Month
  5. Per Million Log Events
  6. Per Host Per Month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional

Additional Details

Instana

Starting Price

$75 per month per host

Editions & Modules

Instana editions and modules pricing
EditionModules
Self-Hosted$93.801
SaaS$752

Footnotes

  1. per month per host
  2. per month per host

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Usability

Datadog

The user interface is quite intuitive with the exception of the network map. As a deployer of software, it is trivial to setup.
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IBM

No answers on this topic

Support Rating

Datadog

The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.
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IBM

Website monitoring and application are very useful.we can able to see over all of the applications like calls, latency Erroneous Call Rate etc
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Alternatives Considered

Datadog

We are still trying other products, but people still like Datadog. After setting up a dashboard, it's great for monitoring instances on Datadog. Also, the DevOps team had a good time setting up Datadog. It means Datadog was way easier to set up compared to those others.
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IBM

No answers on this topic

Return on Investment

Datadog

  • One of our critical production databases went down a couple of weeks back. Just because we had the Datadog monitoring enabled for that database, Datadog sent the alerts to PagerDuty and we were instantly notified via pager and email alert. We could act right away and bring up the database within a few mins.
  • Ability to create custom screenboards have allowed us to track the critical and warning alerts in front of our eyes all the time
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IBM

  • Avoid business impact
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Screenshots

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