What users are saying about
150 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.3 out of 100
Based on 150 reviews and ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.8 out of 100
Based on 2 reviews and ratings
Attribute Ratings
- Workspace ONE Intelligence for Consumer Apps (formerly Apteligent Crittercism) is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

9.0
Datadog
90%
19 Ratings

9.8
Workspace ONE Intelligence for Consumer Apps
98%
2 Ratings
Usability

10.0
Datadog
100%
1 Rating

Workspace ONE Intelligence for Consumer Apps
N/A
0 Ratings
Support Rating

8.8
Datadog
88%
10 Ratings

Workspace ONE Intelligence for Consumer Apps
N/A
0 Ratings
Likelihood to Recommend
Datadog
Datadog is a no-brainer for any environment that relies on multiple servers. Even for one server, it's so much better to use for monitoring and alert capability than anything else I remember looking at before we started using Datadog. Teams can even use it to track their progress of investigating an alert so multiple people aren't unknowingly looking into the same exact issue unnecessarily.

Verified User
Director in Research & Development
Financial Services Company, 1-10 employeesWorkspace ONE Intelligence for Consumer Apps
Crittercism is best as a bread crumb trail, stack track logging service to debug applications when you have an issue detecting a problem in your application. Its strength is not as a real-time logging platform to allow you to view production logs in real-time. However, it would be an extremely beneficial feature for Crittercism to add.

Verified User
Engineer in Engineering
Transportation/Trucking/Railroad Company, 1-10 employeesPros
Datadog
- APIs, the ability to interact with the data we pull into data dog is key. We port the information over to Servicenow, so the ability to pull everything into DataDog, then Servicenow, is a key component of our success here at Wayfair.
- Simple Interface - clean, useful, effective. Allows users to use DataDog for one reason, get work done.
- Lightweight agent on hosts
ServiceNow Lead Engineer/Architect
WayfairInformation Technology and Services, 10,001+ employees
Workspace ONE Intelligence for Consumer Apps
- Identifying crashes users are experiencing.
- Allowing us to see how many times the crash occurred.
- Allowing us to see what times the crashes have occurred.

Verified User
Team Lead in Engineering
Telecommunications Company, 10,001+ employeesCons
Datadog
- User interface could be improved in some areas, looking for host information and the agent install link takes a bit of time.
- Configuration of the agent is generally done via a config file which is a pro and a con. It would be nice to have some UI to configure various agent options.
- Billing isn't entirely straightforward, they could use more reports to figure out the source of your monthly costs.
Software Architect
SpringAheadInternet, 51-200 employees
Workspace ONE Intelligence for Consumer Apps
- Pointing to exact line number of the crash
- A more explicit navigation bar (a little confusing for the user)
- Third-party API specific crash reporting (instead of just listing the endpoint)

Verified User
Engineer in Engineering
Transportation/Trucking/Railroad Company, 1-10 employeesPricing Details
Datadog
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
Optional
Starting Price
$0 Up to 5 hosts
Datadog Editions & Modules
On-premise Edition
Infrastructure | $15.001 |
---|---|
Log Management | $1.272 |
APM | $31.003 |
- Per Host Per Month
- Per Million Log Events
- Per Host Per Month
SaaS Edition
Free | $01 |
---|---|
Standard | $15/host2 |
Enterprise | Custom3 |
- Up to 5 hosts
- Up to 500 hosts
- 500+ hosts
Additional Pricing Details
—Workspace ONE Intelligence for Consumer Apps
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Workspace ONE Intelligence for Consumer Apps Editions & Modules
—
Additional Pricing Details
—Usability
Datadog
Datadog 10.0
Based on 1 answer
The user interface is quite intuitive with the exception of the network map. As a deployer of software, it is trivial to setup.

Verified User
Engineer in Information Technology
Information Technology & Services Company, 501-1000 employeesWorkspace ONE Intelligence for Consumer Apps
No score
No answers yet
No answers on this topic
Support Rating
Datadog
Datadog 8.8
Based on 10 answers
The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.

Verified User
Director in Information Technology
Consumer Goods Company, 51-200 employeesWorkspace ONE Intelligence for Consumer Apps
No score
No answers yet
No answers on this topic
Alternatives Considered
Datadog
We are still trying other products, but people still like Datadog. After setting up a dashboard, it's great for monitoring instances on Datadog. Also, the DevOps team had a good time setting up Datadog. It means Datadog was way easier to set up compared to those others.

Verified User
Engineer in Information Technology
Information Technology and Services Company, 201-500 employeesWorkspace ONE Intelligence for Consumer Apps
A similar product we use is Conviva. I personally prefer Crittercism as Conviva seems to miss things fairly often. Critter tends to catch most issues as long as development has set the app up for it. I've had to reproduce issues several times before Conviva catches it whereas Crittercism will catch it on the first try

Verified User
Team Lead in Engineering
Telecommunications Company, 10,001+ employeesReturn on Investment
Datadog
- One of our critical production databases went down a couple of weeks back. Just because we had the Datadog monitoring enabled for that database, Datadog sent the alerts to PagerDuty and we were instantly notified via pager and email alert. We could act right away and bring up the database within a few mins.
- Ability to create custom screenboards have allowed us to track the critical and warning alerts in front of our eyes all the time
Systems Analyst, Engineering
Dreamworks AnimationEntertainment, 1001-5000 employees
Workspace ONE Intelligence for Consumer Apps
- Allow us to release iOS versions quicker to the app store
- Help us solve bugs and view bread crumb trails on money-making actions within the API
- Points us to problems in the stack trace with a direct correlation to our route creation aspect in the app

Verified User
Engineer in Engineering
Transportation/Trucking/Railroad Company, 1-10 employees