Datadog vs Workspace ONE Intelligence for Consumer Apps

Likelihood to Recommend

Datadog is a no-brainer for any environment that relies on multiple servers. Even for one server, it's so much better to use for monitoring and alert capability than anything else I remember looking at before we started using Datadog. Teams can even use it to track their progress of investigating an alert so multiple people aren't unknowingly looking into the same exact issue unnecessarily.

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Verified User

Director in Research & Development

Financial Services Company, 1-10 employees

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Crittercism is best as a bread crumb trail, stack track logging service to debug applications when you have an issue detecting a problem in your application. Its strength is not as a real-time logging platform to allow you to view production logs in real-time. However, it would be an extremely beneficial feature for Crittercism to add.

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Verified User

Engineer in Engineering

Transportation/Trucking/Railroad Company, 1-10 employees

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Pros

APIs, the ability to interact with the data we pull into data dog is key. We port the information over to Servicenow, so the ability to pull everything into DataDog, then Servicenow, is a key component of our success here at Wayfair.
Simple Interface - clean, useful, effective. Allows users to use DataDog for one reason, get work done.
Lightweight agent on hosts

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Anthony Zappala

ServiceNow Lead Engineer/Architect

WayfairInformation Technology and Services, 10,001+ employees

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Identifying crashes users are experiencing.
Allowing us to see how many times the crash occurred.
Allowing us to see what times the crashes have occurred.

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Verified User

Team Lead in Engineering

Telecommunications Company, 10,001+ employees

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Cons

User interface could be improved in some areas, looking for host information and the agent install link takes a bit of time.
Configuration of the agent is generally done via a config file which is a pro and a con. It would be nice to have some UI to configure various agent options.
Billing isn't entirely straightforward, they could use more reports to figure out the source of your monthly costs.

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Kevin Van Heusen

Software Architect

SpringAheadInternet, 51-200 employees

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Pointing to exact line number of the crash
A more explicit navigation bar (a little confusing for the user)
Third-party API specific crash reporting (instead of just listing the endpoint)

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Verified User

Engineer in Engineering

Transportation/Trucking/Railroad Company, 1-10 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Optional

Starting Price

$0 Up to 5 hosts

Datadog Editions & Modules

On-premise Edition

Infrastructure	$15.00¹
Log Management	$1.27²
APM	$31.00³

Per Host Per Month
Per Million Log Events
Per Host Per Month

SaaS Edition

Free	$0¹
Standard	$15/host²
Enterprise	Custom³

Up to 5 hosts
Up to 500 hosts
500+ hosts

Additional Pricing Details

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Starting Price

—

Workspace ONE Intelligence for Consumer Apps Editions & Modules

—

Additional Pricing Details

—

Usability

Datadog 10.0

Based on 1 answer

The user interface is quite intuitive with the exception of the network map. As a deployer of software, it is trivial to setup.

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Verified User

Engineer in Information Technology

Information Technology & Services Company, 501-1000 employees

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No score

No answers yet

No answers on this topic

Support Rating

Datadog 8.8

Based on 10 answers

The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.

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Verified User

Director in Information Technology

Consumer Goods Company, 51-200 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

We are still trying other products, but people still like Datadog. After setting up a dashboard, it's great for monitoring instances on Datadog. Also, the DevOps team had a good time setting up Datadog. It means Datadog was way easier to set up compared to those others.

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Verified User

Engineer in Information Technology

Information Technology and Services Company, 201-500 employees

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A similar product we use is Conviva. I personally prefer Crittercism as Conviva seems to miss things fairly often. Critter tends to catch most issues as long as development has set the app up for it. I've had to reproduce issues several times before Conviva catches it whereas Crittercism will catch it on the first try

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Verified User

Team Lead in Engineering

Telecommunications Company, 10,001+ employees

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Return on Investment

One of our critical production databases went down a couple of weeks back. Just because we had the Datadog monitoring enabled for that database, Datadog sent the alerts to PagerDuty and we were instantly notified via pager and email alert. We could act right away and bring up the database within a few mins.
Ability to create custom screenboards have allowed us to track the critical and warning alerts in front of our eyes all the time

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Rajeshh Raghavan

Systems Analyst, Engineering

Dreamworks AnimationEntertainment, 1001-5000 employees

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Allow us to release iOS versions quicker to the app store
Help us solve bugs and view bread crumb trails on money-making actions within the API
Points us to problems in the stack trace with a direct correlation to our route creation aspect in the app

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Verified User

Engineer in Engineering

Transportation/Trucking/Railroad Company, 1-10 employees

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Datadog vs Workspace ONE Intelligence for Consumer Apps

Datadog

Workspace ONE Intelligence for Consumer Apps

Attribute Ratings

Likelihood to Recommend

Datadog

Workspace ONE Intelligence for Consumer Apps

Usability

Datadog

Workspace ONE Intelligence for Consumer Apps

Support Rating

Datadog

Workspace ONE Intelligence for Consumer Apps

Pros

Cons

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Starting Price

Datadog Editions & Modules

On-premise Edition

SaaS Edition

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Starting Price

Workspace ONE Intelligence for Consumer Apps Editions & Modules

Additional Pricing Details

Usability

Support Rating

Alternatives Considered

Return on Investment

Screenshots

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