What users are saying about
6 Ratings
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Score 6.7 out of 100
5 Ratings
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Score 9.3 out of 100

Likelihood to Recommend

Delighted

If you need a cheap solution and do not care too much about the data you are getting from your NPS program, then Delighted will do the trick. This does not seem to fit the needs of enterprise customers who want to go deep on data, segmentation, and quality feedback.
Jesse Brightman | TrustRadius Reviewer

ProProfs Quiz Maker

This software is perfect for all those who often mass recruit. Creating and assigning assessments to candidates is way better than conducting several rounds of interviews. It saves time and also lets you take accurate hiring decisions based on the test results. It is even flexible for the candidates to take the test.
Gautam Bansal | TrustRadius Reviewer

Feature Rating Comparison

Survey Format & Appearance

Delighted
7.1
ProProfs Quiz Maker
8.8
Themes
Delighted
6.4
ProProfs Quiz Maker
8.7
Custom logo/branding
Delighted
7.8
ProProfs Quiz Maker
7.7
Survey templates
Delighted
ProProfs Quiz Maker
10.0

Survey Reporting & Analytics

Delighted
7.8
ProProfs Quiz Maker
9.7
Response tracking
Delighted
6.0
ProProfs Quiz Maker
10.0
Data export
Delighted
8.8
ProProfs Quiz Maker
9.5
Standard reports
Delighted
8.6
ProProfs Quiz Maker
9.5
Custom reports
Delighted
ProProfs Quiz Maker
10.0
Analytics
Delighted
ProProfs Quiz Maker
9.5

Survey Distribution

Delighted
7.0
ProProfs Quiz Maker
9.8
Respondent restrictions
Delighted
7.0
ProProfs Quiz Maker
10.0
Vendor-offered crowdsourcing
Delighted
ProProfs Quiz Maker
9.5

Survey Content

Delighted
ProProfs Quiz Maker
9.7
Changes to live survey
Delighted
ProProfs Quiz Maker
10.0
Question design help
Delighted
ProProfs Quiz Maker
9.0
Multiple question types
Delighted
ProProfs Quiz Maker
10.0

Survey Logic

Delighted
ProProfs Quiz Maker
9.5
Survey logic flexibility
Delighted
ProProfs Quiz Maker
9.5

Survey Administration & Security

Delighted
ProProfs Quiz Maker
8.8
Access controls
Delighted
ProProfs Quiz Maker
9.0
Compliance
Delighted
ProProfs Quiz Maker
8.7

Pros

Delighted

  • Customizable - you can choose how often to have this go out.
  • You can add in a variety of buttons and change the questions that you want to have in the survey.
Anonymous | TrustRadius Reviewer

ProProfs Quiz Maker

  • Question Library.
  • Real-time results.
  • Integration with LMS.
Suchita Chaudhary | TrustRadius Reviewer

Cons

Delighted

  • I would like to see more robust integrations with more software.
  • Reporting filters can’t be pre-configured or edited but instead, are based on column headers found in uploaded data. This can result in a messy dashboard.
  • Similarly, there are no usable options for reporting on date ranges, before/after dates, etc.
Anonymous | TrustRadius Reviewer

ProProfs Quiz Maker

  • it would be great to have a Question Bank of all of the questions that I have created on the site so that I can reuse questions in different quizzes.
  • I have had issues of things changing on their own like the amount that the quiz is worth - i sent an email to Help and they resolved the problem.
  • i have had issues where even though I have deleted quiz attempts, ProProfs still sees the attempt by the user somehow and I have to increase the number of attempts that the student is allowed to make in order to allow the test taker to retake the test.
Adria Theriot | TrustRadius Reviewer

Alternatives Considered

Delighted

Delighted is very easy to use, for both our organization and our customers. There was little, if any, learning curve to figure out how to use most of its features. On the customer end, it's as simple as opening your email and tapping a rating. This makes customers more likely to respond and provides us with more data to work with. Other survey services we have tried are not that simple and we have gotten a much better response rate with Delighted.
Dave Becker | TrustRadius Reviewer

ProProfs Quiz Maker

It is comparatively much easier software than other assessment tools as it comes with a library of 100+ ready-to-use assessments and a question library of 100,000+ ready-to-use questions. The automated grading feature prevents you from grading the assessments manually and you get to save a lot of your time. The robust reporting helps make the right hiring decisions.
Gautam Bansal | TrustRadius Reviewer

Return on Investment

Delighted

  • Negative ROI - this cost myself and my team way too much time, effort, and energy to ensure we were getting the right data. We make too many business decisions and customer communications based on our customer feedback programs, and data cleanliness - or lackthereof- truly made this a tough buy.
Jesse Brightman | TrustRadius Reviewer

ProProfs Quiz Maker

  • It has increased the ROI
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Delighted

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Delighted Editions & Modules

Edition
Survey 100 people/month$25
Survey 750 people/month$49
Survey 2500 people/month$99
Survey 5000 people/month$149
Survey 10,000 people/month$249
    Additional Pricing Details
    10% discount with annual payment. Contact the vendor at hello@delighted.com for custom pricing.

    ProProfs Quiz Maker

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    Required
    $ 9*

    * per month (annually)

    ProProfs Quiz Maker Editions & Modules

    Edition
    Enterprise$ 1991
    Business$ 691
    Team$ 391
    Basic$ 91
    Free$ 02
    1. per month (annually)
    2. Forever free
    Additional Pricing Details

    Rating Summary

    Likelihood to Recommend

    Delighted
    5.3
    ProProfs Quiz Maker
    9.3

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