What users are saying about
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240 Ratings
23 Ratings
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Score 7.9 out of 101

Scale Computing HC3

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240 Ratings
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Score 9.6 out of 101

Likelihood to Recommend

Dell EMC SC Series

Dell Compellent has a decent portfolio of products for varying sizes of business. Their licensing model is suited for those not wanting total a la carte fare, and administration is intuitive as compared to other storage arrays. This combined with Co-Pilot support gives Dell a good presence in a vast number of scenarios where networked storage is required over a DAS solution. It's only fallback is its own NAS solution, which itself may be better suited to smaller environments
No photo available

Scale Computing HC3

Scale is obviously well-suited for SMB / SME environments. Larger environments will likely find a reduced need for dedicated storage admins or VM specialists in-house. Environments that rely on SDN or very complex VLANs may find Scale's networking to be somewhat limited.
David Roden profile photo

Feature Rating Comparison

Enterprise Flash Array Storage

Dell EMC SC Series
8.7
Scale Computing HC3
Flash Array Performance
Dell EMC SC Series
10.0
Scale Computing HC3
Flash Array Integration
Dell EMC SC Series
10.0
Scale Computing HC3
Data Compression
Dell EMC SC Series
7.0
Scale Computing HC3
Non-Intrusive Upgrades
Dell EMC SC Series
9.0
Scale Computing HC3
Simplicity
Dell EMC SC Series
6.0
Scale Computing HC3
Power Savings
Dell EMC SC Series
10.0
Scale Computing HC3

Pros

Dell EMC SC Series

  • Dell Compellent support (Co-Pilot) and the add-on service (Optimize) are critical services that Dell Compellent does very well. Alerts from the array are sent to Co-Pilot where tickets are automatically generated and customers are notified of events. Of greater importance at times is the proactive support Co-Pilot and Optimize provide by contacting us of inefficiencies in the array and consulting on resolutions.
  • Enterprise Manager (Dell's "single pane of glass" management framework) is a useful tool for configuration/evaluation of the array and other Compellent products.
  • Ease of management. From firmware upgrades to managing server volumes the process is much simpler than with other arrays.
No photo available

Scale Computing HC3

  • Simplified management. Management of the cluster is via a single web interface, it is simple and does not require extensive training to navigate or operate making it accessible to mid-level staff.
  • The flexibility of the hardware mix within a cluster. Allowing a variety of hardware levels and ages within a cluster and the system's ability to assigned loads to best leverage this mix of hardware allows us to manage cost by not "over buying" hardware capacity to meet a few high demand workloads.
  • Support by Scale. We have had few needs to contact support which is the first plus, but secondly, when we have had needs or questions responses have been prompt and accurate with first contact resolution.
Marshall Curtis profile photo

Cons

Dell EMC SC Series

  • The Dell Compellent model is migrating away from the WebGUI in future controller firmware versions and is focusing solely on their Enterprise Manger product (soon to be Dell Storage Manager) for managing all of their products (arrays and NAS devices). I personally like to have multiple vectors of access, or have the option to enable these if needed. Since the Enterprise Manager product relies on a separate in-house server, this presents a unique single point of failure in the event of an outage unless other highly available precautions are taken.
  • Since this review concerns Compellent as a whole, I would like to mention the Compellent NAS solution: FS8600. This is a product that I believe was acquired and customized into the FluidFS architecture as an after-thought. We have a 4-node FS cluster and have not been satisfied with the product's ability to handle SMB connections (very low for an "enterprise" product like this). We feel as if we are in a constant state of debugging the software for whatever current release we find ourselves in. Firmware upgrades have not been an issue, however Compellent support is not equipped to handle calls from FS8600 users as there is generally much shuffling and transferring of the call (it seems as if there are a limited number of qualified technicians to service this product).
  • The add-on service "Optimize" is a great resource for Compellent knowledge and proactive notifications and Co-Pilot support is great for any issues that arise. The only issue with these services is that, with the way the system is engineered, the services are almost mandatory as without them you would have no way of knowing how inefficient your RAID stripping was at any given time and even if you did there would be no way for you to fix it. As a customer you have the Enterprise Manager product and a set of Powershell cmdlets at your disposal, but the complete suite of support tools only resides with support, therefore you are required to not only purchase support (which should be done regardless), but if you have a large array and a very busy environment it is a good idea to purchase the Optimize service as well. They are a benefit to the customer, but they are because they have been designed that way as quid pro quo back to Dell.
No photo available

Scale Computing HC3

  • The tools for migrating to the HC3 platform have a few issues and caused issues with some security keys and certificates. After a couple issues we ended up migrating key servers by using a fresh build and migrating data with was more disruptive but more successful.
Marshall Curtis profile photo

Likelihood to Renew

Dell EMC SC Series

No score
No answers yet
No answers on this topic

Scale Computing HC3

Scale Computing HC3 8.2
Based on 9 answers
Since I have had no issues with downtime; easier management of my cluster and the ability to lower the number of devices in my Infrastructure, I will gladly renew my support contract with Scale Computing HC3 and upgrade my equipment with them when it comes time for it.
Brian Dunk profile photo

Usability

Dell EMC SC Series

No score
No answers yet
No answers on this topic

Scale Computing HC3

Scale Computing HC3 9.0
Based on 6 answers
General ease of use.
Darren Woolston profile photo

Reliability and Availability

Dell EMC SC Series

No score
No answers yet
No answers on this topic

Scale Computing HC3

Scale Computing HC3 9.1
Based on 1 answer
Never had an outage or an error. Once a hard drive failed, but Scale kept on working flawlessly without interruption.
Mark Simmons profile photo

Performance

Dell EMC SC Series

No score
No answers yet
No answers on this topic

Scale Computing HC3

Scale Computing HC3 9.1
Based on 1 answer
Performance has been just as outstanding as reliability. I have never experienced delays in any aspect of usage.
Mark Simmons profile photo

Support

Dell EMC SC Series

No score
No answers yet
No answers on this topic

Scale Computing HC3

Scale Computing HC3 9.9
Based on 164 answers
Support calls have been few but all have been answered by US-based technicians that were knowledgable and in most cases resulted in first call resolution of the issue.
Marshall Curtis profile photo

In-Person Training

Dell EMC SC Series

No score
No answers yet
No answers on this topic

Scale Computing HC3

Scale Computing HC3 1.0
Based on 1 answer
I did not do in-person training.
Mark Simmons profile photo

Online Training

Dell EMC SC Series

No score
No answers yet
No answers on this topic

Scale Computing HC3

Scale Computing HC3 9.1
Based on 1 answer
Because Scale is so simple, the training is just as quick and easy.
Mark Simmons profile photo

Implementation

Dell EMC SC Series

No score
No answers yet
No answers on this topic

Scale Computing HC3

Scale Computing HC3 9.1
Based on 2 answers
Purchasing the migration service or tool if one has older systems, a large number of servers, or coming from another VM solution would be a great advantage.
Mark Simmons profile photo

Alternatives Considered

Dell EMC SC Series

Previous products used have been EMC & Hitachi arrays and NAS products. Dell Compellent is outstanding in its storage array operation and support. It's user interface is much more intuitive and use of RAID technologies appears to "get the most" out of the storage purchased. They only seem to falter on their NAS services where other vendors have had a much longer presence and have devices much more stable
No photo available

Scale Computing HC3

We did previously have VMWare licensing but it was so old (5.1) it did not seem worth it to try and upgrade it.
Chris Waddilove profile photo

Scalability

Dell EMC SC Series

No score
No answers yet
No answers on this topic

Scale Computing HC3

Scale Computing HC3 9.1
Based on 1 answer
HC3 is one of the best products I have purchased for our district. It is unbelievably reliable to the point that they shoot themselves in the foot on support contracts.
Mark Simmons profile photo

Return on Investment

Dell EMC SC Series

  • Switching to Compellent more than doubled the database performance of our main business application.
Justin Stumpf profile photo

Scale Computing HC3

  • Scale was a much more cost-effective option than other hyperconverged solutions we looked, or when compared to the cost of refreshing our previous environment of HP servers and a SAN. And that is before you look at the cost savings of not having to pay for a recurring VMWare license!
J. Power Hely profile photo

Pricing Details

Dell EMC SC Series

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Dell EMC SC Series Editions & Modules

Additional Pricing Details

Scale Computing HC3

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Scale Computing HC3 Editions & Modules

Edition
HC1200$8,5001
HC1250D$15,1701
HC1250$9,6651
HC1250DF$16,7501
HC5250D$25,7001
  1. Per Node
Additional Pricing Details
Pricing shown in U.S. Dollar. Pricing for other regions available on request.

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