Desk.com (discontinued) vs. Helpdesk Pilot
Desk.com (discontinued) vs. Helpdesk Pilot
Product | Rating | Most Used By | Product Summary | Starting Price |
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Desk.com (discontinued) | N/A | Desk.com was a helpdesk, ticketing, and customer support product offered by Salesforce, and oriented towards the needs of small businesses. It is no longer sold and support has been discontinued. Salesforce recommends its modern Service Cloud as a replacement. | N/A | |
Helpdesk Pilot | N/A | Helpdesk Pilot is a help desk software designed for Customer Support and IT Help Desk Management. It allows businesses to manage support services more efficiently, treating each and every incoming request as a unique, traceable ticket. | $4,140 per year |
Desk.com (discontinued) | Helpdesk Pilot | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Desk.com (discontinued) | Helpdesk Pilot | |
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Top Pros | No answers on this topic | |
Top Cons |
| No answers on this topic |
Desk.com (discontinued) | Helpdesk Pilot | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Desk.com (discontinued) | Helpdesk Pilot | |
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Likelihood to Recommend | 8.2 (38 ratings) | - (0 ratings) |
Likelihood to Renew | 8.4 (14 ratings) | - (0 ratings) |
Usability | 8.3 (19 ratings) | - (0 ratings) |
Availability | 1.0 (2 ratings) | - (0 ratings) |
Performance | 10.0 (1 ratings) | - (0 ratings) |
Support Rating | 8.2 (21 ratings) | - (0 ratings) |
Implementation Rating | 10.0 (1 ratings) | - (0 ratings) |
Desk.com (discontinued) | Helpdesk Pilot | |
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Likelihood to Recommend | Discontinued Products | Tenmiles Corporation No answers on this topic |
Pros | Discontinued Products | Tenmiles Corporation No answers on this topic |
Cons | Discontinued Products | Tenmiles Corporation No answers on this topic |
Likelihood to Renew | Discontinued Products | Tenmiles Corporation No answers on this topic |
Usability | Discontinued Products | Tenmiles Corporation No answers on this topic |
Reliability and Availability | Discontinued Products | Tenmiles Corporation No answers on this topic |
Performance | Discontinued Products | Tenmiles Corporation No answers on this topic |
Support Rating | Discontinued Products | Tenmiles Corporation No answers on this topic |
Implementation Rating | Discontinued Products | Tenmiles Corporation No answers on this topic |
Alternatives Considered | Discontinued Products | Tenmiles Corporation No answers on this topic |
Return on Investment | Discontinued Products | Tenmiles Corporation No answers on this topic |
ScreenShots | Desk.com (discontinued) Screenshots |