Dialpad Ai Contact Center vs. OpenPhone
Dialpad Ai Contact Center vs. OpenPhone
Product | Rating | Most Used By | Product Summary | Starting Price |
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Dialpad Ai Contact Center | N/A | Dialpad Ai Contact Center is an inbound or outbound call center platform and solution, that helps companies connect with customers across all channels and skip the repetitive questions, retaining reviewable conversations and context history. | N/A | |
OpenPhone | N/A | OpenPhone, a business phone service from the company of the same name in San Francisco, adds work phone numbers to existing devices. No new hardware required; all that's required is an app. Extended services include a lightweight contact management CRM, and customer service team management (e.g. shared inbox) features. | $15 per month per user |
Dialpad Ai Contact Center | OpenPhone | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | Discounts available for annual pricing. | ||||||||||||||
More Pricing Information |
Dialpad Ai Contact Center | OpenPhone | |
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Top Pros | ||
Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Cloud PBX |
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Call Management |
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VoIP system collaboration |
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Mobile apps |
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Dialpad Ai Contact Center | OpenPhone | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | CloudTalk Score 9.5 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Cisco Business Edition 7000 (discontinued) Score 9.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Dialpad Ai Contact Center | OpenPhone | |
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Likelihood to Recommend | 8.3 (21 ratings) | 9.3 (8 ratings) |
Likelihood to Renew | 9.2 (2 ratings) | - (0 ratings) |
Dialpad Ai Contact Center | OpenPhone | |
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Likelihood to Recommend | Dialpad | OpenPhone |
Pros | Dialpad | OpenPhone |
Cons | Dialpad | OpenPhone |
Likelihood to Renew | Dialpad | OpenPhone No answers on this topic |
Alternatives Considered | Dialpad | OpenPhone |
Return on Investment | Dialpad | OpenPhone |
ScreenShots |