451 Reviews and Ratings
3 Reviews and Ratings
Pipedrive's lead management features are top-notch, particularly the ability to automate email correspondence and receive alerts when necessary. It has an excellent pipeline, opportunity management, and sales automation without coding: —Exceptional cost-effectiveness. —User-friendliness. —Usability. —Top-notch search filter. However, its speed could be increased because adding new actions requires numerous taps and swipes.Incentivized
We use Dimelo for managing across multiple channels for single clients, which it is really good at. We have not had as much success in identifying posts that may be more suited for escalations--so, for interrogating the content of posts for intent, sarcasm or content inspection, and to automatically assign to different departments or colleagues depending upon the rules.Incentivized
Great visual visibility of the funnel plus easy to drag the deals across the stagesThe email integration that collects all relevant communication (also through the possibility of adding a deal-specific Pipedrive address on BCC)The integration with Pandadoc, which we use a lot, so that Pipedrive keeps a really handy overview of the documents we have sent out / which have been signed
Being able to unify all the messages we receive daily is easier.It helps reduce time when giving answers and solutions to problems that arise.Its interface is very simple and easy to understand.You can add all customer interactions in digital channels and synchronize ticket information and customer profiles with your existing CRM
Showing the customers name on the pipeline page. Right now I can only get it to show the brand name twice. I wish it would replace the second brand name with the main point of contact.Better reporting tools. Their reporting tools are not easy to pick up. I've spent time trying to figure it out and it isn't something I can pick up on quickly.Better training options. I wish I had a personal trainer to walk me through the best way to use Pipedrive so I can get the most out of it.Incentivized
Social media listening over and above managementSimpler schedule for content managing posts where the content editors may not have/need/want direct access to Dimelo--such as marketing directors, etc.Incentivized
-2 for Its cost and +8 for the need of tracking of leads and monitoring of team.Incentivized
There is a learning curve that caused a slow adoption but overall the UI looks great and the support is helpful when there is an issue that you need to be addressed. The marketplace integrations (developed by Pipedrive) could definitely use some work as they're not as seamless as we'd hoped for!Incentivized
Between quick video tutorials and having very quick feedback from their support teams, it is one of the main reasons I would recommend Pipedrive. It is critical, especially when setting up the platform to meet your companies needs, that a solid support team like Pipedrive has is there to make the transition easier.Incentivized
Experiment is the only way to start
I much prefer the interface of Pipedive when compared to Zoho. Much more user friendly and the team is always readily available when we need them. Pipedrive allowed for many custom integrations to be added, as Zoho was a tad more complicated to manipulate. We would not go back to Zoho in any case.Incentivized
This application meets all the needs that the company faces today, and it is cheaper than other systems. This unified management solution allows you to provide quality customer service with a fast response speed, which has allowed me to win more customers to the company.
Pipedrive has had an extremely positive impact on our overall business objectives. More specifically, the return on investment has been magnified by the fact that it is fairly inexpensive.I can recall 2-3 conversations which prompted my boss and myself to note how convenient Pipedrive is.Like most companies, it can often feel like we are spinning many plates at once. Even when our team is not able to connect in person every day, our projects are capable of progressing. Pipedrive has allowed us to press forward where we (normally) would have lacked the communication necessary in doing so.Incentivized
Provided the service we required based upon an assumed initial level of customer engagementIncreased social media engagement for the client - positive impactIncentivized