What users are saying about
34 Ratings
21 Ratings
34 Ratings
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Score 9.1 out of 100
21 Ratings
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Score 9 out of 100

Attribute Ratings

  • XaitPorter is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating

Likelihood to Recommend

9.0

DocuWare

90%
7 Ratings
9.3

XaitPorter

93%
12 Ratings

Likelihood to Renew

9.0

DocuWare

90%
1 Rating
10.0

XaitPorter

100%
3 Ratings

Usability

7.0

DocuWare

70%
1 Rating
9.5

XaitPorter

95%
2 Ratings

Availability

DocuWare

N/A
0 Ratings
10.0

XaitPorter

100%
2 Ratings

Performance

DocuWare

N/A
0 Ratings
10.0

XaitPorter

100%
2 Ratings

Support Rating

9.0

DocuWare

90%
4 Ratings
10.0

XaitPorter

100%
6 Ratings

In-Person Training

DocuWare

N/A
0 Ratings
10.0

XaitPorter

100%
1 Rating

Online Training

DocuWare

N/A
0 Ratings
9.9

XaitPorter

99%
2 Ratings

Implementation Rating

DocuWare

N/A
0 Ratings
10.0

XaitPorter

100%
2 Ratings

Configurability

DocuWare

N/A
0 Ratings
10.0

XaitPorter

100%
1 Rating

Ease of integration

DocuWare

N/A
0 Ratings
10.0

XaitPorter

100%
1 Rating

Product Scalability

DocuWare

N/A
0 Ratings
10.0

XaitPorter

100%
1 Rating

Vendor post-sale

DocuWare

N/A
0 Ratings
10.0

XaitPorter

100%
1 Rating

Vendor pre-sale

DocuWare

N/A
0 Ratings
10.0

XaitPorter

100%
1 Rating

Likelihood to Recommend

DocuWare

We currently have a scenario where we print 1,000 documents per month, one for each resident. Because of DocuWare's ability to process barcodes, we dump that pdf to DocuWare and it files it into each resident's account. We then run scripting to add each of those documents to our cloud-based property management software. Saves having to process one document at a time per resident.
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Xait

XaitPorter is ideal when a large document, containing many (preferably independent) sections is being created by more than five writers across different office locations and is subject to review by multiple reviewers and requires formal approval. It is particularly suited for external documents which are to be delivered as a non-editable PDF file.
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Pros

DocuWare

  • The software is secure and makes our documents safe
  • The software is scalable which is like
  • The software offers features that makes document processing and collaboration easy.
  • Docuware Cloud offers some automation features
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Xait

  • This tool gives us the opportunity to work together. We always work in the last revision.
  • We can write comments as we go along and all involved will see it straight away.
  • We can structure it the way we want/our the way customer wants it and print the whole book in one go. We are sure that pictures/text/tables are where they are supposed to be (they have not moved around the document as it does when using Microsoft Word).
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Cons

DocuWare

  • No active directory integration, this doubles up user management.
  • No Outlook integration. Would be nice to be able to interact with Docuware from email.
  • No mobile application. We have many remote users that would benefit from this.
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Xait

  • It would be helpful to improve functions used to organize and reorganize sections. They work fine, but could be retooled for ease of use. Simple drag-drop over the tree-view from the primary navigator (not only in the dedicated dialog for reordering sections) would be very good. It would be good to support simple flagging or tagging of sections to indicate whatever is meaningful to the user (e.g., to flag a section as imported text that needs formatting, or a section that is high priority for review). The icons do change to indicate predefined workflow states (e.g. approved), but there isn't support for a user-defined tag, perhaps with the ability to filter by tag as many newer applications can do. That would be handy. These aren't criticisms so much as product enhancement suggestions.
  • The editor is ok but could be tuned up a bit. For example, styles in the toolbar dropdown apply only to the whole paragraph. It's hard to indent text. The button tool doesn't consistently remove the button attribute on an existing button; works sometimes, sometimes not. Little stuff. Overall it's adequate for text creation.
  • The process of defining templates and styles appears to be a black art. While it's something you don't do often, it should be simplified and better exposed to ordinary admins.
  • The ability to have more than one section open at a time in the editor would be fantastic. Great productivity tool.
  • Word import/export could be cleaner.
  • The ability to export to html with user-defined style sheets would open new markets for Xait. If the product had that, we'd use Xait to maintain our online help site too.
  • The ability to link to externally stored images rather than lock them inside the Xait library would be huge, as we've expressed to the support team. We manage hundreds of images (diagrams, screen shots etc.) that are used throughout the company, not just for Xait documents. We would like to store them on a file system (e.g. Dropbox) and have them update into Xait automatically when the master copy is modified. This is a very important capability, though in fairness we didn't find it in other products either. Explicit support for Dropbox/Google Drive/Box would be one way, but dynamic linking a la Microsoft Word would be fine, maybe even better.
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Pricing Details

DocuWare

Starting Price

$0

Editions & Modules

DocuWare editions and modules pricing
EditionModules
Base3001
ProContact sales team2
Enterprise1,5003
Large EnterpriserContact sales team4

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

XaitPorter

Starting Price

Editions & Modules

XaitPorter editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    DocuWare

    Docuware has become a vital part of our organization.
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    Xait

    There are too many positive aspects versus negative.
    Read full review

    Usability

    DocuWare

    Fairly intuitive for average users.
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    Xait

    We find it to be intuitive to use with a simple menu and right-click based functionality in place.
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    Reliability and Availability

    DocuWare

    No answers on this topic

    Xait

    XaitPorter is always there even though we have issues with outages (suddenly the network does not work, but that is internal issue)
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    Performance

    DocuWare

    No answers on this topic

    Xait

    Our reports/Tenders complete in a reasonable time frame, actually faster than Word. We have not integrated with other systems or softwares.
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    Support Rating

    DocuWare

    We use a third-party company to assist in the support process, and they have been great to work with. Quick turn around on issues and almost immediate communication concerning support tickets. They are more than willing to consult with our IT partners as well, which is a must for our business.
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    Xait

    They have a clear method for reporting any issues and work hard to get a resolution, keeping me informed of progress.
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    In-Person Training

    DocuWare

    No answers on this topic

    Xait

    He was really good. He came from Xait and trained us for several days. He got all involved and answered the questions asked. He was a professional trainee
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    Online Training

    DocuWare

    No answers on this topic

    Xait

    The online training was really good. They know the way of getting people involved and they answered all questions asked. They were there for us.
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    Implementation Rating

    DocuWare

    No answers on this topic

    Xait

    I was really satisfied with the implementation
    Read full review

    Alternatives Considered

    DocuWare

    We actually moved from DocuWare to Plate IQ because Plate is restaurant specific and shares many item codes, SKU #'s, etc from major vendors. However, we continue to use DocuWare for other data management because it was so useful to us while we used it for AP.
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    Xait

    The standard product for many years has been Microsoft Word. Some have tried to use SharePoint as a collaborative tool, but it is not suited for the purpose and is generally very user un-friendly. It is not intuitive and we have very few persons with any competency in it. Porter is easy to pick up and the new interface is very intuitive, and the way that Porter works removes many of the typical layout and formatting choices that made Microsoft Word so difficult for the average employee. It also greatly simplifies and reduces the amount of corrective work that tender support staff used to have to do. We are not aware of any product in the market that comes close to Porter. It is an ideal product that was purpose built for collaborative writing.
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    Scalability

    DocuWare

    No answers on this topic

    Xait

    I just love the system
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    Return on Investment

    DocuWare

    • Allowed us to do multiple hours less data entry per client/per week.
    • ROI very quickly.
    • Package is customizable so you can scale as needed.
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    Xait

    • Too soon to tell. Right now we're still at the near end of the value chain - it still seems expensive given the outputs to date. But we have a lower proposal volume than some companies, so you need to factor that in.
    • Also, the named user licensing is restrictive and problematic in a small company where people perform multiple roles and may dip in and out of the proposal development process over a period of weeks or months. A concurrent user model would be much, much better for us, though I understand you'd need to figure out a way to handle email notifications.
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    Screenshots

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