Drift vs. Sugar Connect
Drift vs. Sugar Connect
Product | Rating | Most Used By | Product Summary | Starting Price |
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Drift | N/A | Drift is presented as a human-centric, AI-powered buyer engagement platform, a platform that automatically listens, understands and learns from buyers to provide individualized and human experiences at every touchpoint of the buying journey. The platform helps businesses translate conversational data and buyer behavior into deeper customer relationships, and also modernizes the B2B website experience. According to the vendor,… | N/A | |
Sugar Connect | Small Businesses (1-50 employees) | SugarCRM’s Sugar Connect (formerly Collabspot) is a sales email tracking tool specifically targeting Gmail’s integration with SugarCRM. Sugar Connect offers email syncing, archiving, and tracking to help sales reps track and manage customer data. It also provides some automation within the interactions between Gmail and SugarCRM, and sales reporting and analytics on prospects’ interactions with emails. The platform can also track prospects’ social media activity data. | N/A |
Drift | Sugar Connect | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Drift | Sugar Connect | |
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Top Cons |
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Chat Analytics and Reports |
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Drift | Sugar Connect | |
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Small Businesses | Smith.ai Live Website Chat Score 9.0 out of 10 | Mailtrack Score 8.2 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Mailtrack Score 8.2 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Groove, a Clari company Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Drift | Sugar Connect | |
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Likelihood to Recommend | 8.1 (52 ratings) | 7.0 (2 ratings) |
Usability | 7.0 (3 ratings) | - (0 ratings) |
Support Rating | 7.7 (3 ratings) | - (0 ratings) |
Drift | Sugar Connect | |
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Likelihood to Recommend | Drift | SugarCRM |
Pros | Drift | SugarCRM |
Cons | Drift | SugarCRM |
Usability | Drift | SugarCRM No answers on this topic |
Support Rating | Drift | SugarCRM No answers on this topic |
Alternatives Considered | Drift | SugarCRM |
Return on Investment | Drift | SugarCRM |
ScreenShots | Drift Screenshots | Sugar Connect Screenshots |