Drupal vs. OpenText Content Suite Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Drupal
Score 7.1 out of 10
N/A
Drupal is a free, open-source content management system written in PHP that competes primarily with Joomla and Plone. The standard release of Drupal, known as Drupal core, contains basic features such as account and menu management, RSS feeds, page layout customization, and system administration.N/A
OpenText Content Suite Platform
Score 7.2 out of 10
N/A
The OpenText Content Suite Platform oversees the lifecycle management of information across the enterprise from capture through archiving and disposition. With agile information governance to address the latest data governance and data privacy best practices, the vendor states their Content Suite reduces risk and empowers organizations to focus on using information to drive strategic growth and productivity.N/A
Pricing
DrupalOpenText Content Suite Platform
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
DrupalOpenText Content Suite Platform
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
DrupalOpenText Content Suite Platform
Features
DrupalOpenText Content Suite Platform
Security
Comparison of Security features of Product A and Product B
Drupal
8.2
71 Ratings
0% below category average
OpenText Content Suite Platform
-
Ratings
Role-based user permissions8.271 Ratings00 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Drupal
7.2
67 Ratings
7% below category average
OpenText Content Suite Platform
-
Ratings
API6.562 Ratings00 Ratings
Internationalization / multi-language7.858 Ratings00 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
Drupal
6.5
75 Ratings
18% below category average
OpenText Content Suite Platform
-
Ratings
WYSIWYG editor6.068 Ratings00 Ratings
Code quality / cleanliness7.872 Ratings00 Ratings
Admin section6.675 Ratings00 Ratings
Page templates5.674 Ratings00 Ratings
Library of website themes5.765 Ratings00 Ratings
Mobile optimization / responsive design7.269 Ratings00 Ratings
Publishing workflow7.573 Ratings00 Ratings
Form generator5.970 Ratings00 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
Drupal
6.1
74 Ratings
19% below category average
OpenText Content Suite Platform
-
Ratings
Content taxonomy6.868 Ratings00 Ratings
SEO support5.869 Ratings00 Ratings
Bulk management5.765 Ratings00 Ratings
Availability / breadth of extensions6.467 Ratings00 Ratings
Community / comment management6.066 Ratings00 Ratings
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
Drupal
-
Ratings
OpenText Content Suite Platform
7.6
6 Ratings
6% below category average
Content capture & imaging00 Ratings9.36 Ratings
File sync, storage & archiving00 Ratings8.96 Ratings
Document management00 Ratings9.06 Ratings
Records management00 Ratings8.95 Ratings
Content search & retrieval00 Ratings9.06 Ratings
Enterprise content collaboration00 Ratings8.86 Ratings
Content publishing & creation00 Ratings4.25 Ratings
Security, risk management & information governance00 Ratings6.45 Ratings
Contract lifecycle management00 Ratings9.76 Ratings
Automated workflows00 Ratings7.15 Ratings
Artificial intelligence00 Ratings4.24 Ratings
Mobile support00 Ratings4.94 Ratings
Integration00 Ratings9.05 Ratings
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User Ratings
DrupalOpenText Content Suite Platform
Likelihood to Recommend
7.4
(79 ratings)
10.0
(8 ratings)
Likelihood to Renew
1.0
(19 ratings)
8.0
(1 ratings)
Usability
7.0
(12 ratings)
8.0
(1 ratings)
Availability
9.7
(3 ratings)
8.0
(1 ratings)
Performance
8.9
(2 ratings)
8.0
(1 ratings)
Support Rating
1.0
(5 ratings)
9.0
(1 ratings)
In-Person Training
8.0
(1 ratings)
-
(0 ratings)
Online Training
6.0
(2 ratings)
-
(0 ratings)
Implementation Rating
5.1
(4 ratings)
8.0
(1 ratings)
Ease of integration
9.0
(1 ratings)
-
(0 ratings)
Product Scalability
8.0
(2 ratings)
-
(0 ratings)
User Testimonials
DrupalOpenText Content Suite Platform
Likelihood to Recommend
Drupal.org
Overall, I would give my rating of Drupal a 7/10 because there is an easy user experience for those without a website background but there is some technology work required to build more website capabilities that aren't as user-friendly. Drupal is specifically well suited to update content (like changing Relationship Manager cards when there is employee turnover), post announcements (putting up a holiday banner to let our customers know the dates we will be closed over Thanksgiving, Christmas, etc., and creating a sophisticated website hierarchy of pages (for our firm, several dropdowns depending on if you're looking for personal banking, business banking, investment banking, about us, etc.).
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OpenText
Great for content management and records even for organizations whose staff are not much experienced in the technical backgrounds as it's easy to use and no previous knowledge on HTML is required. It is great for storing invoices and payment proofs and for organizations dealing with global clients for general use documents.
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Pros
Drupal.org
  • It has excellent security features and consistent updates.
  • It allows for extensive customization with the integrated themes and core code, especially when you first install it. This allows our dev team to get creative with marketing initiatives.
  • There is a large online community of Drupal users that consistently help answer any questions and issues
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OpenText
  • Document Management is being done well since it allows you to put in a corporate folder structure that applies to the business unit you currently work in.
  • Records Management works well in this organisation as it allows you to classify the document according to the file plan, as well as manage it according to the retention schedule for tat file plan.
  • The ability to collaborate on files works really well. You can share with users within your group, as well as allow other users access to the files for either read access to read/write access.
  • Access control of the folder and even individual files allows you to ensure only necessary people can have the right type of access. This is especially welcome in the government environment where document management is of utmost importance.
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Cons
Drupal.org
  • Security and new release notifications are a hassle as they happen too often
  • Allowing them to write PHP modules is a big advantage, but sometimes integrating them is a small challenge due to the version the developer is working on.
  • Steep learning curve, but worth it
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OpenText
  • The user interface and configurability of that interface lack a lot of flexibility and modern tools.
  • There needs to be stronger and more powerful integration to electronic forms and workflow capabilities which are core to modern ECM.
  • Management of audit and content history needs to be modernized and made more dynamic and sustainable.
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Likelihood to Renew
Drupal.org
The time and money invested into this platform were too great to discontinue it at this point. I'm sure it will be in use for a while. We have also spent time training many employees how to use it. All of these things add up to quite an investment in the product. Lastly, it basically fulfills what we need our intranet site to do.
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OpenText
The staff is comfortable with it and I doubt they'd change at this point.
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Usability
Drupal.org
As a team, we found Drupal to be highly customizable and flexible, allowing our development team to go to great lengths to develop desired functionalities. It can be used as a solution for all types of web projects. It comes with a robust admin interface that provides greater flexibility once the user gets acquainted with the system.
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OpenText
The interface is easy to understand and learn quickly.
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Reliability and Availability
Drupal.org
Drupal itself does not tend to have bugs that cause sporadic outages. When deployed on a well-configured LAMP stack, deployment and maintenance problems are minimal, and in general no exotic tuning or configuration is required. For highest uptime, putting a caching proxy like Varnish in front of Drupal (or a CDN that supports dynamic applications).
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OpenText
I never had any issues with access internally or via VPN. But, the response via VPN, was a bit slow.
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Performance
Drupal.org
Drupal page loads can be slow, as a great many database calls may be required to generate a page. It is highly recommended to use caching systems, both built-in and external to lessen such database loads and improve performance. I haven't had any problems with behind-the-scenes integrations with external systems.
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OpenText
  • I used OpenText nearly every day and I never had any performance issues that I can recall. That said, it's not terribly fast either.
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Support Rating
Drupal.org
As noted earlier, the support of the community can be rather variable, with some modules attracting more attraction and action in their issue queues, but overall, the development community for Drupal is second to none. It probably the single greatest aspect of being involved in this open-source project.
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OpenText
OpenText has an outstanding support and knowledge base. All problems which couldn't be solved by us (high complexity cases) were promptly resolved and the resolution also shared with us.
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In-Person Training
Drupal.org
I was part of the team that conducted the training. Our training was fine, but we could have been better informed on Drupal before we started providing it. If we did not have answers to tough questions, we had more technical staff we could consult with. We did provide hands-on practice time for the learners, which I would always recommend. That is where the best learning occurred.
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OpenText
No answers on this topic
Online Training
Drupal.org
The on-line training was not as ideal as the face-to-face training. It was done remotely and only allowed for the trainers to present information to the learners and demonstrate the platform online. There was not a good way to allow for the learners to practice, ask questions and have them answered all in the same session.
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OpenText
No answers on this topic
Implementation Rating
Drupal.org
Plan ahead as much you can. You really need to know how to build what you want with the modules available to you, or that you might need to code yourself, in order to make the best use of Drupal. I recommend you analyze the most technically difficult workflows and other aspects of your implementation, and try building some test versions of those first. Get feedback from stakeholders early and often, because you can easily find yourself in a situation where your implementation does 90% of what you want, but, due to something you didn't plan for, foresee, or know about, there's no feasible way to get past the last 10%
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OpenText
No, it's pretty easy to implement and use.
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Alternatives Considered
Drupal.org
Drupal can be more complex to learn, but it offers a much wider range of applications. Drupal’s front and backend can be customized from design to functionality to allow for a wide range of uses. If someone wants to create something more complex than a simple site or blog, Drupal can be an amazing asset to have at hand.
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OpenText
Having used OpenText Content Suite for a long time, I can say it stands the competition. It offers many versions which is unlike many products in its category. Also, while it is not affordable, I believe the cost is justified considering what a business can achieve with this software.
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Scalability
Drupal.org
Drupal is well known to be scalable, although it requires solid knowledge of MySQL best practices, caching mechanisms, and other server-level best practices. I have never personally dealt with an especially large site, so I can speak well to the issues associated with Drupal scaling.
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OpenText
No answers on this topic
Return on Investment
Drupal.org
  • Given the endless possibilities that Drupal can have, we tend to have great support going on when we get a website launched
  • It has become much much faster and easier for us to launch a new project due to reusability
  • Configuration management in Drupal helps greatly with CI/CD, saves us costs
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OpenText
  • With OpenText Content Suite, we can easily keep documents safe
  • Document collaboration is easy with OpenText
  • We can easily handle invoicing and automation thanks to features such as content capture and imaging.
  • With OpenText Content Suite, there is better file sync and archiving
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ScreenShots