Drupal is a free, open-source content management system written in PHP that competes primarily with Joomla and Plone. The standard release of Drupal, known as Drupal core, contains basic features such as account and menu management, RSS feeds, page layout customization, and system administration.
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OpenText Content Suite Platform
Score 7.2 out of 10
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The OpenText Content Suite Platform oversees the lifecycle management of information across the enterprise from capture through archiving and disposition. With agile information governance to address the latest data governance and data privacy best practices, the vendor states their Content Suite reduces risk and empowers organizations to focus on using information to drive strategic growth and productivity.
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Pricing
Drupal
OpenText Content Suite Platform
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Drupal
OpenText Content Suite Platform
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
Drupal
OpenText Content Suite Platform
Features
Drupal
OpenText Content Suite Platform
Security
Comparison of Security features of Product A and Product B
Drupal
8.2
71 Ratings
0% below category average
OpenText Content Suite Platform
-
Ratings
Role-based user permissions
8.271 Ratings
00 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Drupal
7.2
67 Ratings
7% below category average
OpenText Content Suite Platform
-
Ratings
API
6.562 Ratings
00 Ratings
Internationalization / multi-language
7.858 Ratings
00 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
Drupal
6.5
75 Ratings
18% below category average
OpenText Content Suite Platform
-
Ratings
WYSIWYG editor
6.068 Ratings
00 Ratings
Code quality / cleanliness
7.872 Ratings
00 Ratings
Admin section
6.675 Ratings
00 Ratings
Page templates
5.674 Ratings
00 Ratings
Library of website themes
5.765 Ratings
00 Ratings
Mobile optimization / responsive design
7.269 Ratings
00 Ratings
Publishing workflow
7.573 Ratings
00 Ratings
Form generator
5.970 Ratings
00 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
Drupal
6.1
74 Ratings
19% below category average
OpenText Content Suite Platform
-
Ratings
Content taxonomy
6.868 Ratings
00 Ratings
SEO support
5.869 Ratings
00 Ratings
Bulk management
5.765 Ratings
00 Ratings
Availability / breadth of extensions
6.467 Ratings
00 Ratings
Community / comment management
6.066 Ratings
00 Ratings
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
Drupal
-
Ratings
OpenText Content Suite Platform
7.6
6 Ratings
6% below category average
Content capture & imaging
00 Ratings
9.36 Ratings
File sync, storage & archiving
00 Ratings
8.96 Ratings
Document management
00 Ratings
9.06 Ratings
Records management
00 Ratings
8.95 Ratings
Content search & retrieval
00 Ratings
9.06 Ratings
Enterprise content collaboration
00 Ratings
8.86 Ratings
Content publishing & creation
00 Ratings
4.25 Ratings
Security, risk management & information governance
Overall, I would give my rating of Drupal a 7/10 because there is an easy user experience for those without a website background but there is some technology work required to build more website capabilities that aren't as user-friendly. Drupal is specifically well suited to update content (like changing Relationship Manager cards when there is employee turnover), post announcements (putting up a holiday banner to let our customers know the dates we will be closed over Thanksgiving, Christmas, etc., and creating a sophisticated website hierarchy of pages (for our firm, several dropdowns depending on if you're looking for personal banking, business banking, investment banking, about us, etc.).
Great for content management and records even for organizations whose staff are not much experienced in the technical backgrounds as it's easy to use and no previous knowledge on HTML is required. It is great for storing invoices and payment proofs and for organizations dealing with global clients for general use documents.
It has excellent security features and consistent updates.
It allows for extensive customization with the integrated themes and core code, especially when you first install it. This allows our dev team to get creative with marketing initiatives.
There is a large online community of Drupal users that consistently help answer any questions and issues
Document Management is being done well since it allows you to put in a corporate folder structure that applies to the business unit you currently work in.
Records Management works well in this organisation as it allows you to classify the document according to the file plan, as well as manage it according to the retention schedule for tat file plan.
The ability to collaborate on files works really well. You can share with users within your group, as well as allow other users access to the files for either read access to read/write access.
Access control of the folder and even individual files allows you to ensure only necessary people can have the right type of access. This is especially welcome in the government environment where document management is of utmost importance.
Security and new release notifications are a hassle as they happen too often
Allowing them to write PHP modules is a big advantage, but sometimes integrating them is a small challenge due to the version the developer is working on.
The time and money invested into this platform were too great to discontinue it at this point. I'm sure it will be in use for a while. We have also spent time training many employees how to use it. All of these things add up to quite an investment in the product. Lastly, it basically fulfills what we need our intranet site to do.
As a team, we found Drupal to be highly customizable and flexible, allowing our development team to go to great lengths to develop desired functionalities. It can be used as a solution for all types of web projects. It comes with a robust admin interface that provides greater flexibility once the user gets acquainted with the system.
Drupal itself does not tend to have bugs that cause sporadic outages. When deployed on a well-configured LAMP stack, deployment and maintenance problems are minimal, and in general no exotic tuning or configuration is required. For highest uptime, putting a caching proxy like Varnish in front of Drupal (or a CDN that supports dynamic applications).
Drupal page loads can be slow, as a great many database calls may be required to generate a page. It is highly recommended to use caching systems, both built-in and external to lessen such database loads and improve performance. I haven't had any problems with behind-the-scenes integrations with external systems.
As noted earlier, the support of the community can be rather variable, with some modules attracting more attraction and action in their issue queues, but overall, the development community for Drupal is second to none. It probably the single greatest aspect of being involved in this open-source project.
OpenText has an outstanding support and knowledge base. All problems which couldn't be solved by us (high complexity cases) were promptly resolved and the resolution also shared with us.
I was part of the team that conducted the training. Our training was fine, but we could have been better informed on Drupal before we started providing it. If we did not have answers to tough questions, we had more technical staff we could consult with. We did provide hands-on practice time for the learners, which I would always recommend. That is where the best learning occurred.
The on-line training was not as ideal as the face-to-face training. It was done remotely and only allowed for the trainers to present information to the learners and demonstrate the platform online. There was not a good way to allow for the learners to practice, ask questions and have them answered all in the same session.
Plan ahead as much you can. You really need to know how to build what you want with the modules available to you, or that you might need to code yourself, in order to make the best use of Drupal. I recommend you analyze the most technically difficult workflows and other aspects of your implementation, and try building some test versions of those first. Get feedback from stakeholders early and often, because you can easily find yourself in a situation where your implementation does 90% of what you want, but, due to something you didn't plan for, foresee, or know about, there's no feasible way to get past the last 10%
Drupal can be more complex to learn, but it offers a much wider range of applications. Drupal’s front and backend can be customized from design to functionality to allow for a wide range of uses. If someone wants to create something more complex than a simple site or blog, Drupal can be an amazing asset to have at hand.
Having used OpenText Content Suite for a long time, I can say it stands the competition. It offers many versions which is unlike many products in its category. Also, while it is not affordable, I believe the cost is justified considering what a business can achieve with this software.
Drupal is well known to be scalable, although it requires solid knowledge of MySQL best practices, caching mechanisms, and other server-level best practices. I have never personally dealt with an especially large site, so I can speak well to the issues associated with Drupal scaling.