What users are saying about
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Top Rated
216 Ratings
5 Ratings

Druva inSync

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Top Rated
216 Ratings
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Score 8.7 out of 100
5 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Druva inSync

I can't think of scenarios it would be less appropriate or suited for, but it is well suited for an organization looking to keep their files in a safe environment with version tracking and audit trails. That is pretty much any organization in this day and age. Computers are great but hardware breaks down intermittently so knowing you have your files in a secure location that won't ever fail is fantastic
Frank Troglauer | TrustRadius Reviewer

SmartVault

SmartVault sends out a cover letter with the tax returns that includes a link for them to download their tax returns, avoiding the insecurity of an email attachment. It does not include a statement retrieval feature but does work very nicely with a third-party app called FileThis. The majority of the users in the office have not been able to install the Outlook plug-in due to "a certificate error." In five years, SmartVault has not addressed this issue.
John Griffing | TrustRadius Reviewer

Feature Rating Comparison

File Sharing & Management

Druva inSync
SmartVault
10.0
Document collaboration
Druva inSync
SmartVault
10.0
Access control
Druva inSync
SmartVault
10.0
File search
Druva inSync
SmartVault
10.0

Cloud Storage Security & Administration

Druva inSync
SmartVault
9.5
User and role management
Druva inSync
SmartVault
9.0
File organization
Druva inSync
SmartVault
10.0

Cloud Storage Platform

Druva inSync
SmartVault
10.0
Performance
Druva inSync
SmartVault
10.0
Reliability
Druva inSync
SmartVault
10.0

Pros

Druva inSync

  • Restoring users and deleted files from both Cloud and desktop applications, with only a few button click.
  • The InSync dashboard allows me to see where all my assets are and when their last backups occurred.
  • The installation process was VERY easy. So getting everyone up and running was painless.
Marty Goldstein | TrustRadius Reviewer

SmartVault

  • Cloud document storage.
  • Transmission of tax returns to client.
John Griffing | TrustRadius Reviewer

Cons

Druva inSync

  • As part of the initial setup, we had a few issues surrounding large numbers of accounts being backed up at the same time. This was more a Microsoft issue than anything, and with help from support, we resolved the issue.
  • The email reports can be a little useless on occasion. For example, I don't need an email every day with a failed backup report if there are no failures.
  • Again with email, the weekly backup report has so much information in it that the email sometimes fails to load. A simple email with a link to click would be better.
Martin Tillbrook | TrustRadius Reviewer

SmartVault

  • They have cut back on support as have many SaaS companies recently.
  • The documentation can sometimes be a little difficult to follow.
John Griffing | TrustRadius Reviewer

Likelihood to Renew

Druva inSync

Druva inSync 8.1
Based on 11 answers
We live in the cloud, Microsoft has some wonderful features, but the fact that you can't search and filter the recycling bin is a huge issue for us Admins
Marty Goldstein | TrustRadius Reviewer

SmartVault

No score
No answers yet
No answers on this topic

Usability

Druva inSync

Druva inSync 9.2
Based on 39 answers
Aside from Druva taking away the Share feature just to push folks to the cloud, it's perfect for what it does and should have just continued to grow not have clueless management decide they wanted to migrate the on-premise customers to the cloud version and offer the share tool for them, this was just wrong and remains wrong.
Nadeem Nasir | TrustRadius Reviewer

SmartVault

No score
No answers yet
No answers on this topic

Reliability and Availability

Druva inSync

Druva inSync 10.0
Based on 3 answers
Sometimes or many times Druva is always available. No downtime issues.
S Seethalakshmi | TrustRadius Reviewer

SmartVault

No score
No answers yet
No answers on this topic

Performance

Druva inSync

Druva inSync 10.0
Based on 3 answers
The software is fast and responsive.
John Rivers | TrustRadius Reviewer

SmartVault

No score
No answers yet
No answers on this topic

Support Rating

Druva inSync

Druva inSync 8.6
Based on 43 answers
Most issues I have can be solved without opening a ticket. But if I need to get in touch with a support agent, I can open a chat request and within minutes have a tech on the end assisting me. The few tickets I had to open were resolved on the first call.
Tyler Cook | TrustRadius Reviewer

SmartVault

SmartVault 2.0
Based on 1 answer
Reaching someone is more difficult than it should be. Also, they don't take possession of known issues always suggesting it is a local PC issue in initial conversations. That, of course, can be frustrating for the end-user.
John Griffing | TrustRadius Reviewer

In-Person Training

Druva inSync

Druva inSync 9.1
Based on 1 answer
They are very well knowledgeable. They conducted a two day training session and they explained each and everything.
S Seethalakshmi | TrustRadius Reviewer

SmartVault

No score
No answers yet
No answers on this topic

Online Training

Druva inSync

Druva inSync 10.0
Based on 2 answers
As an administrator, if I had a user who needed additional training, it was available. As an Administrator, the product was so easy I didn't need it
Marty Goldstein | TrustRadius Reviewer

SmartVault

No score
No answers yet
No answers on this topic

Implementation Rating

Druva inSync

Druva inSync 8.6
Based on 112 answers
In consultation with a Druva support person we configured a few policies first for several groups of users. Once that was done it was easy to add users and generate emails that contained links and instructions to download/install the app. Once installed, the app applied the appropriate policy and the sync of data began. We had 40 or so devices to protect, and in a week or less they were all protected. The delays usually were on the part of the user who needed to schedule some time (15-30 minutes at most) to accept the invitation and download/install the app.
Kevin Staley | TrustRadius Reviewer

SmartVault

No score
No answers yet
No answers on this topic

Alternatives Considered

Druva inSync

My biggest requirement for looking at Data Protection as a Service is security, both in transit and at rest. Druva inSync offers one of the best security models where if a key is chance it does not affect the current session. Furthermore, we did not see the same dedupe savings with other services.
David Cordell | TrustRadius Reviewer

SmartVault

Our due diligence on this application was a bit week. We read the reviews on its closet competition (Sharefile) but did not actually enter into a trial with them. We would definitely suggest that potential subscribers do so.
John Griffing | TrustRadius Reviewer

Scalability

Druva inSync

Druva inSync 9.0
Based on 2 answers
Very easy to scale
John Rivers | TrustRadius Reviewer

SmartVault

No score
No answers yet
No answers on this topic

Return on Investment

Druva inSync

  • Anytime a user does his/her own restore it has saved his or her own time in not having to redo the lost changes made and it doesn't involve IT staff to do a restore for them or to try looking for or recovering the lost/deleted/corrupted file. This savings in money and time spent is apparent, numerous and possibly priceless.
  • Druva is an affordable product; it's per user cost is acceptable and is affordable for even small businesses
Kristopher Mitchelson | TrustRadius Reviewer

SmartVault

  • Expensive product but the ROI is still excellent.
  • Can't see how any accounting firm could get by without it.
John Griffing | TrustRadius Reviewer

Screenshots

SmartVault

Pricing Details

Druva inSync

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

SmartVault

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Druva inSync
8.6
SmartVault
9.0

Likelihood to Renew

Druva inSync
8.1
SmartVault

Usability

Druva inSync
9.2
SmartVault

Reliability and Availability

Druva inSync
10.0
SmartVault

Performance

Druva inSync
10.0
SmartVault

Support Rating

Druva inSync
8.6
SmartVault
2.0

In-Person Training

Druva inSync
9.1
SmartVault

Online Training

Druva inSync
10.0
SmartVault

Implementation Rating

Druva inSync
8.6
SmartVault

Scalability

Druva inSync
9.0
SmartVault

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