Druva Phoenix (UNPUBLISHED) vs. Huawei Cloud Backup and Recovery (CBR)

Durva Phoenix is well suited for the VMware platform and has great restore functionality during disaster recovery. We use a different VM platform so our disaster recovery has a longer timeline if there is a critical failure as we need to get a base OS loaded before we can restore the VM data to it. This is the tradeoff between an expensive VM platform and a near free VM platform. Druva Phoenix is well suited to file version recovery if a previous data state is required by your employees or customers. Very quick to restore.

Incentivized

Best for organizations with multiple servers and are super-careful about their data. The Service suits both small and Large scale organizations as there is different plans available and they cater the needs in a specific way, as required. SFS Turbo Server backups are not easy but the CBR Does it with ease.

Incentivized

• The best part about Druva is that you deploy, which is fairly easy especially with your technical rep being available for the whole process, and then you let the system do your work. If a backup fails I get a report, there is no need to check it every day or even weekly.
• The file server backup is great. Searching is easy and the capability to pull back a full folder or individual file makes life a lot easier to support my end users.

Incentivized

• It provides enormous amount of storage for cheaper cost
• Compatible with all servers and device to access files
• All types of files can stored
• Highly secured
• Faster and easier to access

• The UI is good, but a bit inconsistent. Some types of backups are shown differently to others. It never gets in the way, but a bit more consistency would be good.
• The system is usage based, which is understandable, but a shock after using inSync, their other backup product, which is not. Careful planning and thought is needed if you are on a tight budget

Incentivized

• Support from Huawei Cloud Backup and Recovery (CBR) team is not good. They take so much time in addressing the query and to solve the problem which we have encountered due to some technical error or glitches.
• The synchronization process is very slow and we need a good internet connection as files get paused and we need to start the action manually which become difficult task sometime.
• The price for storage is very expensive when we need some extra storage as compared to other cloud service providers.

Incentivized

Certain backup solutions can be cumbersome on how they actually work. Where that's properly deploying hardware or software that will house the backups. Druva is different where the software and infrastructure is completely managed. All we needed to do is deploy agents and proxies and point the backups to Druva Phoenix

Incentivized

It's been pretty easy to get a hold of the Support team and they work well to resolve our issues. I wish I could email support directly (which we used to be able to do) versus having to login to the console and report an issue from there, that's a feature I'd like to see brought back but otherwise, their Support team is pleasant to work with.

Incentivized

Druva stacks up well against its competitors. I do not remember it being at a disadvantage in any category. Phoenix couldn't provide message-level restore on an on-premise Exchange server but after we moved to the cloud that requirement went away.

Incentivized

Cloud Backup and Recovery by Huawei is more cost effective when I compare it with its Amazon Counterpart, it has more features and the recovery time is way above what the AWS Backup offers. The policies available for data backup is also more flexible with Huawei, which makes making custom policies easier

Incentivized

• This is a necessary service to keep your information safe. I would not say that there is a tangible ROI unless you reach a point where your server gets attacked and wiped-out. Then, you can recover your information in an easy manner, which could represent a potential several-thousand-dollar savings.

Incentivized

• Most of our costs reduced by 20%
• Best for ROI
• Easier and faster to perform backups
• Not good with iOS devices