What users are saying about
3 Ratings
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Score 8.7 out of 100
47 Ratings
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Score 6.1 out of 100

Likelihood to Recommend

Ebsta

Their CSM Eve is great. Super responsive and helpful when you need her. Their tool never breaks!
Melissa Hirsch | TrustRadius Reviewer

Marketo Sales Connect (ToutApp)

We are solving our small sales team problem. I am the only SDR in the company and Tout helps me manage, send and follow up with many of my leads automatically. Tout is more focused on “success or failure” of emails than Yesware is. They are going in different directions – as you can see that they’ll probably have some features from one another.
Erika Conners | TrustRadius Reviewer

Pros

Ebsta

  • Easy to use
  • Syncs with Salesforce
  • Can add contacts to Salesforce from Ebsta fluidly
Melissa Hirsch | TrustRadius Reviewer

Marketo Sales Connect (ToutApp)

  • Track leads opening emails and clicking links. We could easily see if a lead forwarded an email to a large group of people for instance, because the stats would show it.
  • Connect our email and CRM to log email activities onto Leads and Contacts.
  • Keep users inside of our email system instead of copying and pasting email templates from multiple places.
Anonymous | TrustRadius Reviewer

Cons

Ebsta

  • It doesn’t recognize specific URL links. For example, “bob smith” could be in our CRM 10 times and it won’t know which one is the correct Bob Smith.
Melissa Hirsch | TrustRadius Reviewer

Marketo Sales Connect (ToutApp)

  • Reporting is clunky and challenging to use at times. They were recently purchased by Marketo, so I'm hopeful that Marketo will be able to address some of these concerns.
  • The ToutApp interface is not the most intuitive and does not provide a deeper understanding/analysis of the data.
  • The ToutApp integration with Outlook has created intermittent problems in usability/access.
Anonymous | TrustRadius Reviewer

Support Rating

Ebsta

Ebsta 10.0
Based on 1 answer
10/10 responsiveness.
Melissa Hirsch | TrustRadius Reviewer

Marketo Sales Connect (ToutApp)

Marketo Sales Connect (ToutApp) 4.8
Based on 7 answers
It was tough to reach their support team. On average, it would take over 24 hours to get a response. Agents would ask us to perform repetitive tasks and take lots of screenshots instead of looking at our system and helping us fix issues.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Ebsta

No answers on this topic

Marketo Sales Connect (ToutApp)

Marketo Sales Connect (ToutApp) was nowhere near as dynamic as the other listed tools that I mentioned. There was not any Sequence or Cadence you could follow. It was missing dynamic fields. A bit cumbersome. The other tools had much prettier interfaces too.
Nick Flory | TrustRadius Reviewer

Return on Investment

Ebsta

  • Allows us easy access to know if someone is in our database without searching
Melissa Hirsch | TrustRadius Reviewer

Marketo Sales Connect (ToutApp)

  • It's enabled more efficiency for our SDR team to track and monitor emails.
  • Increased our ability to better target prospects as we learned more about their behaviors.
  • The automation tools for email, and the ability to get glimpses into how that impacted pipeline development, were worth the cost.
Anonymous | TrustRadius Reviewer

Pricing Details

Ebsta

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Marketo Sales Connect (ToutApp)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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