Tout is a solid email automation and sales platform for lead gen
Updated January 11, 2020

Tout is a solid email automation and sales platform for lead gen

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Tout

Tout was being used by the sales and marketing teams in order to more effectively manage email tracking, create templates, and extract analytics to help the sales teams increase overall engagement throughout the sales process.

Pros

  • A clean and easy-to-use interface. Anyone can use it.
  • Tout integrates seamlessly with apps like Salesforce and Gmail.
  • Efficient email tracking capability to see who is reading what and when.

Cons

  • There is a low sending limit that makes it hard to scale quickly.
  • Not the best customer support team. They're hard to get in touch with.
  • Needs stronger analytical levers.
  • It's enabled more efficiency for our SDR team to track and monitor emails.
  • Increased our ability to better target prospects as we learned more about their behaviors.
  • The automation tools for email, and the ability to get glimpses into how that impacted pipeline development, were worth the cost.
Unlike the other tools I mentioned, Tout is full of surprises in a pretty small bag. Tout remains a user-friendly tool that allows free Email tracking and Email templates. It’s also a Sales engagement platform for data-focused salespeople. I found it is very productive and effective, while still having a large bang for the buck. It also seems to be more intuitive when it comes to a new user starting out on it.
It seems they won't allow people to talk to anyone on the phone, and they usually tell me it should be working fine. I send multiple emails with screenshots, and they simply will not get on the phone to resolve it quickly. For paying users of the product there should be faster and better ways to keep customers happy. Although I do like the product, this could be better.

Do you think Marketo Sales Connect delivers good value for the price?

Yes

Are you happy with Marketo Sales Connect's feature set?

Yes

Did Marketo Sales Connect live up to sales and marketing promises?

Yes

Did implementation of Marketo Sales Connect go as expected?

Yes

Would you buy Marketo Sales Connect again?

Yes

If you are in a sales or marketing role, especially as it relates to demand generation, the email tracking features allows to easily identify promising prospects and close more deals. There are also highly customizable templates that can be easily personalized when sending bulk emails. It comes in very handy for SDRs.

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