Edsby vs. Blackbaud Education Management Solutions

Edsby is well-suited for day-to-day communication with students, either in the classroom, or at home. It makes planning course progression easier because of the built in day-by-day calendar for the semester. It is transferable, so the work one does in one semester can be copied over to the next, and modified as needed. Students can see the Lesson Plan which is projected onto the SmartBoard, but the font is quite small so they cannot read it from where they are sitting, so I use SmartNotes which has a larger font and then, if needed, attach that note to the Edsby day lesson planner.

A good, and constantly improving solution for private schools. I don't know that a lot of its functionality would be well suited to public schools, but maybe? The integration with other Blackbaud software is a huge plus for us, as we have several of their other products including their flagship Raiser's Edge. Smaller schools may not need the sophistication of Blackbaud solutions, and it is not an inexpensive option.

Incentivized

• Edsby is extremely easy to learn and use.
• Students love the "social media" feel to Edsby.

• Seamless integration between the LMS, EMS and SIS modules
• Real-time, effective chat support helps me not only with urgent needs but also to work through possibilities for increasing how we use the product.
• Feature upgrades monthly that respond to voiced needs from users

Incentivized

• Edsby shows the last time a user logged on. Unfortunately, if someone doesn't log out you have no way of knowing if someone has seen a recent post or is really using Edsby to its potential.

• Forms - lack of conditional questions
• Gradebook -lack of links to assignments
• Not being able to customize displays, for example, Grading tab - we just finished 1st semester and teachers could only see the current quarter but not the 1st one which is still part of the first semester. Lack of customization in assessments.
• Scheduling- even though re-running generating schedules, we're still getting a high number of unscheduled students. Lack of being able to limit the number of scheduled classes in a row for teachers.

Incentivized

It is a solid product. We have some issues with the capabilities of the website building components and the out dated technology behind its communications software but overall Blackbaud Education Management Software services to combine numerous functions into one product.

Incentivized

Everything is easy to use and well as being overly user-friendly to your average student.

Blackbaud EMS is very usable from my perspective. I am a power user and get lots of valuable functionality. It is, however, a complex system. Sometimes necessarily complex to accommodate flexibility for diverse customer needs. Some complexity seems unnecessary and/or hold-over functionality from earlier versions; nice to see this type being evolved away from over time. It is valuable to receive regular updates to the system along with good release notes of what changed and notices of significant changes in advance.

Incentivized

Decent support however the chat feature can take a great amount of time out of the workday. If for instance you are waiting for someone to respond in the chat and there is a fire drill, if you are not responding within a few minutes, you are disconnected and have to start all over again. It would be great if you could submit your problem and then whoever has the most experience, can respond. The training in the Blackbaud University is good but also time-consuming - a 3 hr training in the middle of a workday is a lot to ask. I like the 90-minute sessions. It would also be great to offer a shorter webinar to update on any changes implemented. Other than the email I subscribed to, there is no information on how these updates actually work.

Incentivized

EDSBY was piloted at the school last semester, and I found it made my job easier, which is a boon since time is fleeting and I could get more done with less effort with Edsby. After the pilot the entire school district was signed up to use Edsby. I like it very much. I did use a blog on First Class which was extremely difficult to learn, and a blog on WordPress which was easier to learn how to use but not interactive like Edsby is. To my mind, Edsby is far superior to the former.

Blackbaud K-12 is very similar. I feel like I would be trading one set of issues for another so it's kind of a wash. We are very much hooked into the Blackbaud website with our Google SSO, SmartTuition, and Schooldoc integrations. It would be difficult for us to transition. That is the main reason I haven't really entertained other web firms.

Incentivized

• For the most part, teachers, parents and students love the system. It provides easy access to the information that they need when they need it.

• Negative - The rollout is brutal. Blackbaud said it could happen in 6 months, but that is definitely not a reality. It will take well over a year, and one complete school cycle to actually integrate everything correctly.
• Positive - The amount of time saved in data processing has allowed our office to become more involved in other areas of the school.
• Positive - The ease of having everything in [one] place, from inquiry to application to contracts and course registration, has been a HUGE benefit to our applicants and their families.

Incentivized