eMaint CMMS vs. Teams Manager for Microsoft Teams

eMaint is well suited to larger facilities with dedicated scheduler/planners. Learning to navigate the database and create reports requires a dedicated resource. Part-time users often forget the process for entering data and navigating the database. In smaller organizations where multiple users enter assets, planned maintenance (PM) tasks and vendors, keeping standardization in the system formatting was difficult.

Incentivized

For different projects in a big organization different teams can be formed and thus their internal tasks assignments can be done there. It is easy to manage, assign tasks to people in a particular project. People or team leads in multiple projects can share different channels thus maintaining different projects. Users should be refrained of creating new teams just for fun purpose etc. to avoid to much chaos.

Incentivized

• We like that eMaint is highly configurable. You can customize fields to meet your needs
• You can store and track documents and photos assigned to your assets
• You can run custom reports.
• Great customer service

Incentivized

• easy to manage team sites along with members and guest users
• helps managers to track the usage of apps and work done remotely

Incentivized

• Functionality not delivered as promised - on usage of tab.
• QR code functionality.
• Friction between implementation team and marketing team that sold this to us.

Incentivized

• I feel like the Shifts app could be more advanced to sync with Microsoft Outlook. It would be great to receive notifications in Outlook for Shifts and be able to approve/deny requests and schedule changes there while it's synced with the Outlook calendar.
• It would be nice if the interface allowed further customization such as assigning colors to the separate channels. Some channels within team sites are rather lengthy and it would be great to group them into color groups.
• Another nice feature would be the option to log in as one of your teammates so you can properly set up their Team account before they log in for the first time.

Incentivized

Customer support was always readily available, even when natural disasters were taking place.

Incentivized

eMaint was by far most the most comprehensive and customizable solution we looked at. The eMaint team was also extremely responsive and available during the selection process. The product training and conferences were very helpful for new user orientation and best practice learning. The customizable reports also allowed us to provide data to management in an easy to digest format

Incentivized

As I mentioned before, we switched to Teams from Skype because it was more reliable. We did not experience interruptions in service especially for those departments working remote.

Incentivized

• We easily track service events over multiple locations so we are able to save on costs
• Able to run asset lists for inspections
• Able to keep up with contracts' renewals and service costs

Incentivized

• A centralized platform for the Operation Manager to handle and see the progress of different projects
• This makes it easy to handle everyone at one place thus reducing time in contacting individuals and taking the feedback on progress
• Knowing of any hurdles or bottlenecks in any project by just clicking on any channel and seeing their discussion. Thus guiding them then and there only.

Incentivized