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I-9 HQ™ for Employer Services, by Equifax vs. Sterling Check

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    I-9 HQ™ for Employer Services, by Equifax

    Score8 out of 10
    N/AEquifax Workforce Solutions brings organizations the information, expertise, and HR solutions they need to help meet their compliance commitments and manage the changes that impact their workforce. Our Verification Services and flagship The Work NumberⓇ database help improve the speed of verifications and the accuracy of decisions that help consumers nationwide.

    $8.50

    per month

    Sterling Check

    Score6.5 out of 10
    N/ASterling background and identity solutions help you build a foundation of trust and safety for your employees, customers, and partners around the world. Sterling's CourtDirect technology provides direct online digital access to ~90% of US criminal search records, and SmartData technology enables Sterling to further automate across the end-to-end employment criminal background check process – from matching candidate data to determining reportability and applying any order rules.N/A
    Pricing
    I-9 HQ™ for Employer Services, by EquifaxSterling Check
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    I-9 HQ™ for Employer Services, by EquifaxSterling Check
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    I-9 HQ™ for Employer Services, by EquifaxSterling Check
    Considered Both Products
    Equifax
    No answer on this topic
    Sterling
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    71%
    Would buy again
    5 Answers
    Delivers good value for the price
    No answers on this topic
    71%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    71%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    I-9 HQ™ for Employer Services, by EquifaxSterling Check
    Likelihood to Recommend
    9.0
    (4 ratings)
    2.1
    (8 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    1.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.2
    (2 ratings)
    User Testimonials
    I-9 HQ™ for Employer Services, by EquifaxSterling Check
    Likelihood to Recommend
    Equifax
    LawLogix Guardian is well suited for companies who want or need to keep digital I-9 records in a safe and convenient place. LawLogix Guardian also keeps you up to date on all compliance practices for the country or state that you're in, ensuring that you stay compliant to the best of your abilities. One scenario where LawLogix falters is a very specific scenario of hiring minors without a Driver's License. In certain states, items such as report cards can be used in lieu of certain identifying documents. However, there is no accommodation for that in the current I-9 form.
    Incentivized
    Read full review
    Sterling
    SterlingOne has had my background check in progress for nearly a month. I spoke with them 5 days ago about the issue and discovered there was a criminal record flag in Connecticut. I have never been to Connecticut. They said this can often happen if an individual has the same name, birthday, or last four digits of SSN. This is clearly a flaw in their system if someone with the same name or birthday can appear on the same background check. I feel bad for any John Smith who applies for a job with a company that uses SterlingOne, they'll never get past the screening. Not only is this a flawed system, but when I spoke with customer service about this, they guaranteed they would expedite this within 24-48 hours. It has now been 5 days and when I called back, they said they would expedite this as if I had never called in the first place. I have been through numerous background checks for work in my life, I have done live scans and had my fingerprints taken, and have been approved to work with children with special needs (which requires a very rigorous screening) and I have never experienced such a disjointed and unprofessional process.
    Read full review
    Pros
    Equifax
    • Immediate access to employee performance
    • Allows only members who are affected and their superiors access to employee performance
    • Keep administration aware of entries with immediate email reminders that an entry has been made on an employee.
    Incentivized
    Read full review
    Sterling
    • The initiation of a background check is very simple by only needing the name and email of the new candidate and submitting that as the new ticket.
    • Sterling communicates with the new candidate to keep the background check moving which saves us time by not needing to keep a close eye on the process of the background check.
    • Sterling communicates with the employer to let them know if additional charges are needed to run the background check and we can either approve or deny the charge.
    Incentivized
    Read full review
    Cons
    Equifax
    • Credential updates
    • Regulations on screening
    • Some reporting
    Incentivized
    Read full review
    Sterling
    • In my opinion, Horrible new platform "Sterling check"
    • No designated account representative
    • In my experience, Poor troubleshooting support
    • Customer service often doesn't answer questions
    • Many back and forth needed to resolve issues
    • Recently changed platform and not offering the same services
    Incentivized
    Read full review
    Support Rating
    Equifax
    No answers on this topic
    Sterling
    • Sterling Talent is an excellent company for performing the background checks for our new hires. However, the delay in processing times can be improved.
    • Also, there should be automation from legacy systems to pick up the candidate details as much as possible instead of asking for more details from the candidate via email.
    Incentivized
    Read full review
    Alternatives Considered
    Equifax
    Gusto is great but Equifax Workforce Solutions really helps us manage payroll, HR, benefits, and other employee needs much more seamlessly. We are so glad we made the transition to this platform as it helps keep us organized even more for all of our employee needs! It's been a great decision
    Incentivized
    Read full review
    Sterling
    We had no issues with HireRight. The system worked well and we had excellent service. The only reason we selected Sterling is we changed our ATS to Compas and wanted to be integrated with a background check company. Sterling was only one of two options and offered onboarding capabilities. The other did not
    Incentivized
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    Return on Investment
    Equifax
    • It has helped us digitize our I-9s, including for employees that have been with us for a long time.
    • It helps us ensure compliance to the best of our abilities in case of any audits.
    • It helps us find record in an organized fashion.
    • It helps us verify employment at the beginning of a new hire's employment to avoid any issues down the line.
    Incentivized
    Read full review
    Sterling
    • Quick results allow us to hire people in short time frames and get them onboarded quickly.
    • The product, and the customer service team, doesn't require much management from a vendor relations perspective.
    Incentivized
    Read full review
    ScreenShots

    I-9 HQ™ for Employer Services, by Equifax Screenshots

    Screenshot of I-9 HQ™ offers a suite of reports with a range of different reporting options. Reports are available to users whose role includes report access, and will only contain data from locations the user is assigned to. Images are examples and for information purposes only. They may vary across platforms and are subject to change.Screenshot of the dashboard from which administrators can manage users and create custom roles. Images are examples and for information purposes only. They may vary across platforms and are subject to change.Screenshot of The Employee Profile page, which displays pertinent information about the employee, such as contact information, hire date, and employment status. Images are examples and for information purposes only. They may vary across platforms and are subject to change.