Exceed.ai by Genesys vs. Manhattan Active® Customer Engagement
Exceed.ai by Genesys vs. Manhattan Active® Customer Engagement
Product | Rating | Most Used By | Product Summary | Starting Price |
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Exceed.ai by Genesys | N/A | Exceed.ai is an AI sales assistant and chatbot featuring dynamic lead nurturance and lead qualification process support, meeting scheduling, two-way conversation via chat, and other features. | N/A | |
Manhattan Active® Customer Engagement | N/A | A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard. | N/A |
Exceed.ai by Genesys | Manhattan Active® Customer Engagement | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Exceed.ai by Genesys | Manhattan Active® Customer Engagement | |
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Top Pros | No answers on this topic | |
Top Cons |
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Exceed.ai by Genesys | Manhattan Active® Customer Engagement | |
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Small Businesses | Intercom Score 8.7 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Conversica Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Exceed.ai by Genesys | Manhattan Active® Customer Engagement | |
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Likelihood to Recommend | 8.7 (16 ratings) | 8.0 (1 ratings) |
Support Rating | 10.0 (2 ratings) | - (0 ratings) |
Exceed.ai by Genesys | Manhattan Active® Customer Engagement | |
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Likelihood to Recommend | Genesys | Manhattan Associates |
Pros | Genesys | Manhattan Associates |
Cons | Genesys | Manhattan Associates |
Support Rating | Genesys | Manhattan Associates No answers on this topic |
Alternatives Considered | Genesys | Manhattan Associates |
Return on Investment | Genesys | Manhattan Associates |
ScreenShots |