FastCall vs. FrontSpin

FastCall is great for TEAMS! It's also great when used in combination with SalesForce for a powerful CRM tool.

Incentivized

Perfect for:

• Sales Directors,
• Account Development Representatives (ADR),
• Sales Development Representatives,
• Customer Success Managers,
• Technical Support Specialists,
• Account Managers
• People that make calls but don't like the Salesforce user interface

Incentivized

• Pre-recorded voicemails.
• Call logs.
• User-friendly experience.

Incentivized

• Calling one person after another.
• Follow ups and reminders to call potential clients.
• Keeping track of completed tasks.

Incentivized

• Cannot press [enter] to call, you need to manually click on the call button
• There are some features that require more clicks than I would expect, i.e. hanging up requires clicking on [spoke to] as well as [end call], which can be annoying.

Incentivized

• Many competitors had functionality that FrontSpin is building over time
• We have had issues at times with emails attaching to SFDC records, and times where it would not get sent out of FrontSpin

Incentivized

Trained a new recruit on FrontSpin in one session. It's very intuitive.

Incentivized

They do well with their support. Wait times are low, and they are eager to help.

Incentivized

I love FastCall, because it allows me to leave a pre-recorded voicemail, unlike Dialpad.

Incentivized

Works much better than Xant - I would avoid that one at all costs. Is easier to use than Groove and Outreach but does lack some of the more advanced features.

• Saves time when calling and leaving many voicemails.

Incentivized

• Positive impact - revenue has increased by about 10% in one year as all volumes increased by about 20-30%

Incentivized