FieldService360 vs. Oracle Fusion Service
FieldService360 vs. Oracle Fusion Service
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
FieldService360 | N/A | FieldService360 is cloud-based field service solution. It gives companies full control over every aspect of the service cycle, from initial call to eventual completion. FieldService360 includes robust capabilities for technician management, dispatching, contract management, invoicing, inventory control, warranty management, and payment. It also offers optional real-time Google Maps integration. One of the unique features included in the software is the 360 degree feature, which gives users a… | N/A | |
Oracle Fusion Service | N/A | Oracle Service Cloud is the help desk and customer experience management platform from Oracle. The technology was developed and supported by RightNow Technologies as RightNow CX for cloud-based call center automation, until that company's acquisition by Oracle in 2011 for about $1.5 billion. | N/A |
FieldService360 | Oracle Fusion Service | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
FieldService360 | Oracle Fusion Service | |
---|---|---|
Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
|
FieldService360 | Oracle Fusion Service | |||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Incident and problem management |
| |||||||||||||||||||||
Self Help Community |
| |||||||||||||||||||||
Multi-Channel Help |
|
FieldService360 | Oracle Fusion Service | |
---|---|---|
Small Businesses | Kickserv Score 9.3 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Jotform Score 8.7 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | ServiceNow Customer Service Management Score 7.9 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
FieldService360 | Oracle Fusion Service | |
---|---|---|
Likelihood to Recommend | - (0 ratings) | 6.3 (89 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (9 ratings) |
Usability | - (0 ratings) | 10.0 (5 ratings) |
Availability | - (0 ratings) | 10.0 (1 ratings) |
Performance | - (0 ratings) | 9.0 (1 ratings) |
Support Rating | - (0 ratings) | 10.0 (7 ratings) |
In-Person Training | - (0 ratings) | 9.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (4 ratings) |
Configurability | - (0 ratings) | 9.0 (1 ratings) |
Ease of integration | - (0 ratings) | 5.7 (11 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
FieldService360 | Oracle Fusion Service | |
---|---|---|
Likelihood to Recommend | BiznusSoft No answers on this topic | Oracle |
Pros | BiznusSoft No answers on this topic | Oracle |
Cons | BiznusSoft No answers on this topic | Oracle |
Likelihood to Renew | BiznusSoft No answers on this topic | Oracle |
Usability | BiznusSoft No answers on this topic | Oracle |
Reliability and Availability | BiznusSoft No answers on this topic | Oracle |
Performance | BiznusSoft No answers on this topic | Oracle |
Support Rating | BiznusSoft No answers on this topic | Oracle |
In-Person Training | BiznusSoft No answers on this topic | Oracle |
Implementation Rating | BiznusSoft No answers on this topic | Oracle |
Alternatives Considered | BiznusSoft No answers on this topic | Oracle |
Scalability | BiznusSoft No answers on this topic | Oracle |
Return on Investment | BiznusSoft No answers on this topic | Oracle |
ScreenShots | FieldService360 Screenshots | Oracle Fusion Service Screenshots |