Flexport vs. Manhattan Active® Supply Chain

Flexport changed the way we looked at importing. Prior to Flexport, importing was a bit of a black box, with low transparency which meant adding a buffer to shipment times to account for unforeseen delays. Historically we had inboxes full of documents with no roll-up view. Now we have a roll-up view, and visibility to underlying documents should we ever need them.

Incentivized

Its a good product and its easy to interconnect with any other product seamlessly for the product optimization. Using Manhattan Active Supply Chain will increase warehouse productivity and equipment efficiency. It has a flexible approach in which companies can take advantages of the new features that are released by the Manhattan. Manhattan also has a great support team to help customers.

Incentivized

• Real time visualization of importing status.
• Dedicated staff members on the back end who genuinely care about doing good work.
• Native reporting dashboard.
• Search function for all historical shipments.

Incentivized

• This product offers great functionality to optimize a business's supply chain processes.
• I like that it is easy to use.
• Pretty much self explanatory once you get logged in.

Incentivized

• Occasionally we're asked to provide duplicate information (HTS codes, or documentation).

Incentivized

• I don't get very many orders that have to be routed through this portal.
• If it has been a while since logging in, I have to request that my account be unlocked.
• While there was great functionality, the ability to custom tailor the platform to a unique business process was limited.

Incentivized

Support teams are fantastic. I've been lucky enough to meet teams from NY, LA and HK offices. They have prioritized building a culture of talented and energetic people who push projects and tasks forward. They don't sit back and wait for things to happen they're constantly pushing things forward to be on time with all information organized and ready.

Incentivized

Historically we worked with and agent who and did not have a software platform like Flexport. We made the decision to test volume, and they quickly earned the rest of our business. The on boarding process was easy, pricing was competitive and the product delivered in every way we were promised.

Incentivized

Manhattan Active Supply Chain is user friendly and easy to navigate. It's good with inventory management. Small variances in inventory
can have big repercussions in your supply chain and I prefer to use a stable product, so I feel the best choice is Manhattan Active Supply Chain. Also the tool's good with planning and forecasting, it provides sophisticated tools that anticipate demand.

Incentivized

• Increase in confidence and visibility into shipping timeline.
• Increased historical data access, trending and reporting.

Incentivized

• Supply-chain solutions have the power to help organizations understand and model consequences
• It was strategically designed
• Its a good product

Incentivized