Footprints Mobile Data (Discontinued) vs. ServiceNow Customer Service Management
Footprints Mobile Data (Discontinued) vs. ServiceNow Customer Service Management
Product | Rating | Most Used By | Product Summary | Starting Price |
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Footprints Mobile Data (Discontinued) | N/A | Footprints Mobile was a field service management app. It is now defunct. | N/A | |
ServiceNow Customer Service Management | N/A | Built on the Now Platform, ServiceNow offers their Customer Service Management solution through the Standard and Professional Customer Service Management bundles. Both include agent workspace, knowledge management, survey and assessment module, and the community module, oriented in this edition to support customers rather than internal employees. The Professional bundle also includes performance analytics, predictive intelligence, and related tools to support customer support agents improvement… | N/A |
Footprints Mobile Data (Discontinued) | ServiceNow Customer Service Management | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Footprints Mobile Data (Discontinued) | ServiceNow Customer Service Management | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Footprints Mobile Data (Discontinued) | ServiceNow Customer Service Management | |||||||||||||||||||||
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Footprints Mobile Data (Discontinued) | ServiceNow Customer Service Management | |
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Small Businesses | Method:CRM Score 9.2 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Jotform Score 8.7 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | ServiceNow Customer Service Management Score 7.9 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Footprints Mobile Data (Discontinued) | ServiceNow Customer Service Management | |
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Likelihood to Recommend | - (0 ratings) | 7.4 (6 ratings) |
Usability | - (0 ratings) | 10.0 (1 ratings) |
Support Rating | - (0 ratings) | 9.0 (1 ratings) |
Footprints Mobile Data (Discontinued) | ServiceNow Customer Service Management | |
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Likelihood to Recommend | Footprints MD Inc. No answers on this topic | ServiceNow |
Pros | Footprints MD Inc. No answers on this topic | ServiceNow |
Cons | Footprints MD Inc. No answers on this topic | ServiceNow |
Usability | Footprints MD Inc. No answers on this topic | ServiceNow |
Support Rating | Footprints MD Inc. No answers on this topic | ServiceNow |
Alternatives Considered | Footprints MD Inc. No answers on this topic | ServiceNow |
Return on Investment | Footprints MD Inc. No answers on this topic | ServiceNow |
ScreenShots |