Frame.io is a video collaboration platform, supporting the video editing process by providing creative teams with time stamped comments, annotations and hashtags, and an accelerated sharing and approval process.
$15
per user/per month
SocialPort
Score10 out of 10
Enterprise companies (1,001+ employees)
SocialPort is a social communication management system that allows organizations share content on social platforms, enabling them to grow relationships and exhibit thought leadership in their industry. rFactr also provides social content training that prepares each individual in a business to engage in conversations and share posts that have been optimized for social channels. rFactr empowers organizations to collaborate and promote social selling best practices through industry leading…
N/A
Pricing
Frame.io
SocialPort
Editions & Modules
Pro
$15
per user/per month
Team
$25
per user/per month
Free
Free
For up to 2 users
Enterprise
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
Frame.io
SocialPort
Free Trial
Yes
No
Free/Freemium Version
Yes
No
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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SocialPort provides complete feedback that allows individuals to track and manage everything from content creation to engagement.
Frame.io is great to use if you are someone that needs to share a lot of video. I could imagine it being used by wedding videographers, film videographers, news organizations, and nonprofits like us. It is also a great tool to add on and use if you use the Adobe Creative Suite. It does not have any editing tools, which is something you might assume it has with it being a video platform. Frame.io is best used for a curated and polished file management experience when collaborating with a team and enhancing the experience for the client or viewers of a pitch or presentation.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
How does this platform improve the efficiency and productivity of my team? How much time should my team be spending in the platform each day? What is your history of deploying B2B sales technology and training? How does this integrate with my CRM?
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
It works well for our small team, but we’ve run into some friction as things scale. Getting external users set up with the right access can be a bit of a hassle, and the cost starts to add up as we bring on more people and projects. That said, it’s still a solid tool, it definitely speeds up our workflow and works seamlessly with Adobe products.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Frame.io continues to lead with new features that enhance collaboration and review workflows. For a Creative agency, it's been a wonderful digital asset management and client collaboration tool, and more. The ease of uploading and adding stakeholders has had an incredible impact on customer response times, helping us retain and delight our clients.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
When sharing videos for feedback, there are no noticeable performance issues with Frame.io. Everyone is able to complete their tasks without the program getting in the way.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
The few times I have needed support I have received a quick response - though the one major complaint I have had is regarding the omission of an iPad app - supposedly it is in the works but I haven't seen it release yet. We do have issues with the browser being buggy - especially on slow internet. Whether or not that is something support has failed me on, i'm not sure - but they are responsive, but don't always provide immediate results.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Getting Frame.io up and running was relatively straightforward on the backend. Account setup, project organization, and uploading media were all intuitive. The real challenge came with client and stakeholder onboarding. Many users found the interface unfamiliar and intimidating compared to everyday tools, requiring repeated training sessions just to get basic feedback workflows functioning. Integrations with Adobe Premiere worked well for internal teams, though the desktop app felt underdeveloped. Overall, implementation was low-difficulty for tech-savvy editors but moderate-to-high when external collaborators were involved. With patience and proper onboarding documentation, most teams got up to speed within a few weeks.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
We utilize both Synthesia and Frame.io for different projects. Frame.io we use for editing actual video content that has been captured. Primary use is for customer training and education. We use Synthesia for short-form video production, primarily for software screen recording demonstrations, and for translation functionality (which is excellent).
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Frame.io's contract terms were straightforward, flexible, and largely free of the predatory clauses common in enterprise SaaS agreements. The language was clear, renewal terms were transparent, and the price lock provision gave long-term budget certainty. Data portability rights were explicitly defined, ensuring we could export our assets without restriction if we ever chose to leave the platform. The agreement also included a reasonable service level agreement with defined uptime guarantees. The single point deducted reflected the initial contract draft containing an auto-renewal clause with an uncomfortably short cancellation window, which required pushback to extend to a more reasonable notice period before signing.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Frame.io's professional services delivered a structured, knowledgeable implementation experience that significantly accelerated our time to value. They arrived with a clear methodology, asked the right discovery questions upfront, and tailored their approach to our specific production environment rather than applying a generic template. Training sessions were thorough, well-paced, and adapted to varying levels of technical comfort across our team. The one point deducted reflected occasional scheduling delays in getting specialized resources assigned during peak periods, and a few instances where documentation provided after sessions lacked the detail needed for independent troubleshooting. Overall though, their expertise and professionalism made a meaningful difference in our implementation success.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
