What users are saying about
173 Ratings
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Score 8.2 out of 100
1 Rating
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Score 9.1 out of 100

Likelihood to Recommend

FreshBooks

FreshBooks is the perfect tool for businesses who have hundreds of clients and customers whom they invoice regularly. It removes the need to manually send invoices to clients and customers, by streamlining inputted information to create an automated invoicing system which keeps clients and customers up to date with their bills.It is also a great tool for managing expenses, especially for companies with different teams working on varying projects, ensuring these teams do not exceed the budget ceiling.
Sandra Ikegwuonu | TrustRadius Reviewer

Infor CloudSuite Financials

If you have a large organization and there are few segments where ERP coverage is expensive and not efficient (for instance in newly acquired entities not yet fully integrated) then Infor CloudSuite Financials can be immensely helpful. As it not only offers an efficient and effective tool, but it can also help in unraveling the integration and coverage challenges which would crop up while executing complete PMI.
Avishek Kumar | TrustRadius Reviewer

Feature Rating Comparison

Customization

FreshBooks
7.3
Infor CloudSuite Financials
9.1
API for custom integration
FreshBooks
5.8
Infor CloudSuite Financials
9.1
Plug-ins
FreshBooks
8.7
Infor CloudSuite Financials
9.1

Security

FreshBooks
8.7
Infor CloudSuite Financials
8.6
Single sign-on capability
FreshBooks
10.0
Infor CloudSuite Financials
8.2
Role-based user permissions
FreshBooks
7.3
Infor CloudSuite Financials
9.1

Reporting & Analytics

FreshBooks
7.1
Infor CloudSuite Financials
9.1
Dashboards
FreshBooks
8.3
Infor CloudSuite Financials
9.1
Standard reports
FreshBooks
8.0
Infor CloudSuite Financials
9.1
Custom reports
FreshBooks
4.8
Infor CloudSuite Financials
9.1

General Ledger and Configurable Accounting

FreshBooks
7.7
Infor CloudSuite Financials
7.9
Accounts payable
FreshBooks
8.5
Infor CloudSuite Financials
7.3
Accounts receivable
FreshBooks
8.5
Infor CloudSuite Financials
7.3
Cash management
FreshBooks
7.0
Infor CloudSuite Financials
8.2
Bank reconciliation
FreshBooks
7.0
Infor CloudSuite Financials
9.1
Expense management
FreshBooks
7.8
Infor CloudSuite Financials
5.5
Time tracking
FreshBooks
7.6
Infor CloudSuite Financials
7.3
Multi-currency support
FreshBooks
7.0
Infor CloudSuite Financials
9.1
Regulations compliance
FreshBooks
6.4
Infor CloudSuite Financials
6.4
Self-service portal
FreshBooks
9.1
Infor CloudSuite Financials
9.1
Multi-division support
FreshBooks
Infor CloudSuite Financials
9.1
Global Financial Support
FreshBooks
Infor CloudSuite Financials
7.3
Primary and Secondary Ledgers
FreshBooks
Infor CloudSuite Financials
6.4
Intercompany Accounting
FreshBooks
Infor CloudSuite Financials
7.3
Localizations
FreshBooks
Infor CloudSuite Financials
9.1
Journals and Reconciliations
FreshBooks
Infor CloudSuite Financials
9.1
Enterprise Accounting
FreshBooks
Infor CloudSuite Financials
9.1
Configurable Accounting
FreshBooks
Infor CloudSuite Financials
7.3
Standardized Processes
FreshBooks
Infor CloudSuite Financials
9.1

Order Management

FreshBooks
8.4
Infor CloudSuite Financials
9.1
Pricing
FreshBooks
7.8
Infor CloudSuite Financials
9.1
Order entry
FreshBooks
7.6
Infor CloudSuite Financials
9.1
Credit card processing
FreshBooks
8.4
Infor CloudSuite Financials
9.1
Cost of goods sold
FreshBooks
10.0
Infor CloudSuite Financials
9.1
Order Orchestration
FreshBooks
Infor CloudSuite Financials
9.1
End-to-end order visibility
FreshBooks
Infor CloudSuite Financials
9.1
Order exception Resolution
FreshBooks
Infor CloudSuite Financials
9.1

Payroll Management

FreshBooks
Infor CloudSuite Financials
9.1
Pay calculation
FreshBooks
Infor CloudSuite Financials
9.1
Benefit plan administration
FreshBooks
Infor CloudSuite Financials
9.1
Direct deposit files
FreshBooks
Infor CloudSuite Financials
9.1
Salary revision and increment management
FreshBooks
Infor CloudSuite Financials
9.1

Inventory Management

FreshBooks
Infor CloudSuite Financials
9.1
Location management
FreshBooks
Infor CloudSuite Financials
9.1

Pros

FreshBooks

  • FreshBooks is pretty intuitive to use. I did have some questions when I first started using the system, but it wasn't a long learning curve.
  • FreshBooks provides more capability than other billing applications such as PaySimple or BlinkSale. FreshBooks does provide an easy invoicing function. It's easy to create invoices that can be sent via email or snail mail to one or more individuals (for example, the decision-maker and the accounting dept). Clients can pay online or send a check and then I note that the payment has been received. If paid by credit card, the system automatically marks the invoice paid. Your business accounts such as bank accounts can be linked to FreshBooks. Then, the system can automatically draw in expenses and will create simple P&L reports, overdue invoices, client history, etc. If you don't have inventory and complex payroll, etc. FreshBooks provides just the right level of capability to make financial tracking simple.
  • FreshBooks integrates with a number of credit card companies. I use Stripe, which has fees similar to Paypal, but much more reliable processing. I can accept all credit cards, including American Express, for a reasonable fee.
Kathleen Allardyce | TrustRadius Reviewer

Infor CloudSuite Financials

No answers on this topic

Cons

FreshBooks

  • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
  • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
  • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
Raylene Wall | TrustRadius Reviewer

Infor CloudSuite Financials

No answers on this topic

Likelihood to Renew

FreshBooks

FreshBooks 7.6
Based on 18 answers
At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
Stan Zaslavsky ★ 3D Visuals for Projects | TrustRadius Reviewer

Infor CloudSuite Financials

No score
No answers yet
No answers on this topic

Usability

FreshBooks

FreshBooks 8.3
Based on 11 answers
FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
LaToya M. Davidson-Perez | TrustRadius Reviewer

Infor CloudSuite Financials

Infor CloudSuite Financials 8.2
Based on 1 answer
Usability is its core strength and we also have fantastic user survey results
Avishek Kumar | TrustRadius Reviewer

Reliability and Availability

FreshBooks

FreshBooks 10.0
Based on 4 answers
FreshBooks is easy to use and always works!
Matt Franko | TrustRadius Reviewer

Infor CloudSuite Financials

No score
No answers yet
No answers on this topic

Support Rating

FreshBooks

FreshBooks 9.1
Based on 11 answers
They told us about the recent acquisition of a Mexican company in order to accelerate the implementation of compliance with Mexican needs, in addition to being able to make payroll and compliance with Mexican taxes. We look forward to this to re-evaluate and use it with our clients with affiliates in Mexico.
Anonymous | TrustRadius Reviewer

Infor CloudSuite Financials

Infor CloudSuite Financials 8.2
Based on 1 answer
Credible, reliable and effective support
Avishek Kumar | TrustRadius Reviewer

Implementation Rating

FreshBooks

FreshBooks 10.0
Based on 2 answers
I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
Kathleen Allardyce | TrustRadius Reviewer

Infor CloudSuite Financials

No score
No answers yet
No answers on this topic

Alternatives Considered

FreshBooks

I selected FreshBooks because it combined Toggl, Harvest and Quickbooks features into a single system. This simple move allowed for me to save money on the tools and in turn bring all client data into a single portal.
FreshBooks is easy to use and automatically generates the accounts based on available data!
Anonymous | TrustRadius Reviewer

Infor CloudSuite Financials

No answers on this topic

Return on Investment

FreshBooks

  • Freshbooks saves me time compared to when I managed to invoice without an app.
  • Freshbooks make keeping my invoices organized which saves me time.
  • Freshbooks helps me to know who is late on payments. When I was doing this by hand, some invoices would get lost in the clutter and I would not find out I haven't been paid until much later.
Mike Calabro | TrustRadius Reviewer

Infor CloudSuite Financials

No answers on this topic

Screenshots

Infor CloudSuite Financials

Pricing Details

FreshBooks

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

FreshBooks Editions & Modules

Edition
Lite$4.501
Plus$7.501
Premium$151
SelectCustom Pricing
  1. per month
  2. none
Additional Pricing Details

Infor CloudSuite Financials

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Infor CloudSuite Financials Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

FreshBooks
7.7
Infor CloudSuite Financials
9.1

Likelihood to Renew

FreshBooks
7.6
Infor CloudSuite Financials

Usability

FreshBooks
8.3
Infor CloudSuite Financials
8.2

Reliability and Availability

FreshBooks
10.0
Infor CloudSuite Financials

Performance

FreshBooks
8.0
Infor CloudSuite Financials

Support Rating

FreshBooks
9.1
Infor CloudSuite Financials
8.2

Implementation Rating

FreshBooks
10.0
Infor CloudSuite Financials

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