Freshchat vs. Velaro Live Chat
Freshchat vs. Velaro Live Chat
Product | Rating | Most Used By | Product Summary | Starting Price |
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Freshchat | N/A | A solution to engage customers with smarter conversations on any channel, designed so support, marketing, sales, and even bots to have conversations at scale with customers. | $23 per month per user | |
Velaro Live Chat | N/A | Velaro Live Chat is software that can conform to the user’s company (or website) branding. The vendor says that this live chat software is designed to be easy to implement and customize. It integrates with CRMs, ecommerce platforms; help desk software solutions, Google apps and other communication tools (e.g. Vonage). This solution also includes a customer success program to assist customers from implementation through mastery of the more advanced features. | N/A |
Freshchat | Velaro Live Chat | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Freshchat | Velaro Live Chat | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Freshchat | Velaro Live Chat | |
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Small Businesses | Gist Score 9.6 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Freshchat | Velaro Live Chat | |
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Likelihood to Recommend | 9.0 (24 ratings) | - (0 ratings) |
Likelihood to Renew | 9.5 (2 ratings) | - (0 ratings) |
Usability | 9.0 (1 ratings) | - (0 ratings) |
Support Rating | 9.0 (1 ratings) | - (0 ratings) |
Implementation Rating | 9.0 (1 ratings) | - (0 ratings) |
Freshchat | Velaro Live Chat | |
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Likelihood to Recommend | Freshworks Inc | Velaro No answers on this topic |
Pros | Freshworks Inc | Velaro No answers on this topic |
Cons | Freshworks Inc | Velaro No answers on this topic |
Likelihood to Renew | Freshworks Inc | Velaro No answers on this topic |
Usability | Freshworks Inc | Velaro No answers on this topic |
Support Rating | Freshworks Inc | Velaro No answers on this topic |
Implementation Rating | Freshworks Inc | Velaro No answers on this topic |
Alternatives Considered | Freshworks Inc | Velaro No answers on this topic |
Return on Investment | Freshworks Inc | Velaro No answers on this topic |
ScreenShots |