Genesys DX (discontinued) vs. Tact.ai
Genesys DX (discontinued) vs. Tact.ai
Product | Rating | Most Used By | Product Summary | Starting Price |
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Genesys DX (discontinued) | N/A | Genesys DX was a live chat engagement and chatbot AI solution based on Bold360, acquired by Genesys. It is no longer available. | N/A | |
Tact.ai | N/A | Tact Assistant, from Tact.ai, is a virtual personal assistant for sales reps. It provides reps with intelligence on their meetings for the day and a history of interactions with the customers/prospect, allows them to schedule reminders and followups, creates CRM contacts from business cards using an OCR scanner, reminds reps to log calls, meetings, and emails, tracks email content engagement, syncs with the rep's calendars, and provides route recommendations for reps traveling to multiple… | N/A |
Genesys DX (discontinued) | Tact.ai | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Genesys DX (discontinued) | Tact.ai | |
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Top Pros |
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Top Cons |
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Genesys DX (discontinued) | Tact.ai | |
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Small Businesses | Gist Score 9.6 out of 10 | ZoomInfo Chat Score 9.0 out of 10 |
Medium-sized Companies | Olark Score 9.5 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | LiveChat Score 8.3 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Genesys DX (discontinued) | Tact.ai | |
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Likelihood to Recommend | 8.3 (53 ratings) | 8.4 (3 ratings) |
Usability | 8.2 (20 ratings) | - (0 ratings) |
Support Rating | 8.3 (21 ratings) | - (0 ratings) |
Genesys DX (discontinued) | Tact.ai | |
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Likelihood to Recommend | Discontinued Products | Tact.ai |
Pros | Discontinued Products | Tact.ai |
Cons | Discontinued Products | Tact.ai |
Usability | Discontinued Products | Tact.ai No answers on this topic |
Support Rating | Discontinued Products | Tact.ai No answers on this topic |
Alternatives Considered | Discontinued Products | Tact.ai |
Return on Investment | Discontinued Products | Tact.ai |
ScreenShots |