Giftbit vs. Rakuten Rewards

Giftbit

12 Reviews and Ratings

Rakuten Rewards

Rakuten Rewards

4 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Giftbit	Score 9.3 out of 10	Mid-Size Companies (51-1,000 employees)	Giftbit is a rewards platform that lets users buy, send & track digital gift cards. With its web application and API, dedicated customer support, and stats on user behavior and delivery - Giftbit is designed to make it easier to fulfill and manage reward and incentive programs.	N/A
Rakuten Rewards	Score 8.4 out of 10	N/A	Rakuten Rewards (formerly Ebates) headquartered in San Francisco is a customer loyalty platform providing customer rebates and cash back incentives for ecommerce and in-store purchases.	N/A

Pricing

Giftbit

Rakuten Rewards

Editions & Modules

No answers on this topic

No answers on this topic

Offerings

Pricing Offerings
Giftbit	Rakuten Rewards
Free Trial
Yes	No
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

Optional

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Giftbit	Rakuten Rewards
Top Pros	Pro Easy to use Pro Customer service Pro Ability to load	Pro Easy to find Pro Process easy Pro Easy to sign
Top Cons	Minus Chat system Minus Bit complex Minus Whole process	No answers on this topic

Best Alternatives
	Giftbit	Rakuten Rewards
Small Businesses	Growave Score 9.4 out of 10	Growave Score 9.4 out of 10
Medium-sized Companies	Oracle Marketing Score 8.1 out of 10	Oracle Marketing Score 8.1 out of 10
Enterprises	Oracle Marketing Score 8.1 out of 10	Oracle Marketing Score 8.1 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Giftbit	Rakuten Rewards
Likelihood to Recommend	9.4 (10 ratings)	8.4 (2 ratings)
Support Rating	5.0 (1 ratings)	- (0 ratings)

User Testimonials
	Giftbit	Rakuten Rewards
Likelihood to Recommend	Giftbit It's been great to incentivize appointments. I can also see that it would be a good tool to send gifts to existing customers. Incentivized Scott Henderson President Read full review	Rakuten Group Anyone who is shopping online for personal or business can utilize Rakuten (Ebates) to find special offers, coupons, and discounts and get rebates back from their everyday personal or business shopping. I recommend adding the Google Chrome Extension to make it easier to find and get rebates. Incentivized Misty Kearns Owner Read full review
Pros	Giftbit Sending mass brand-templated gift cards Choosing which type of gift card you want (e.g. Starbucks, Amazon) Showing metrics for gift cards Incentivized Verified User Anonymous Read full review	Rakuten Group user friendly easy to find rebate info and coupons rebates for the majority of stores communication Incentivized Misty Kearns Owner Read full review
Cons	Giftbit I didn't love having to buy credits in advance, but since Giftbit recommended how many we'd need to buy, it wasn't terrible. Incentivized Verified User Anonymous Read full review	Rakuten Group perhaps more stores including smaller business or online only retailers weekly emails with featured, high rebate shops cannot think of anything else Incentivized Misty Kearns Owner Read full review
Support Rating	Giftbit When a redemption via the API connected to my community platform provider failed, the support was extremely limited. It was fast but limited. Most common conversations with Giftbit support ended in "unfortunately we cannot help you or your recipient with that issue." I'm not sure if Giftbit deserves 100% of the blame for API issues with Fuel Cycle community platform but the end result is that a user will redeem their points for a reward and would never get it. Once these issues are reported to me, I couldn't help them from the dashboard either as I was unable to review their claim codes, etc. and make it right, resulting in lost $. Incentivized Verified User Anonymous Read full review	Rakuten Group No answers on this topic
Alternatives Considered	Giftbit I haven't used any products like Giftbit. Since I have enjoyed my experience with Giftbit, I haven't looked into any other platforms that offer the same things. Incentivized BH Brittany Houchins Supervisor of Special Events & Graphic Design Read full review	Rakuten Group No answers on this topic
Return on Investment	Giftbit We now have an easy way to do these fulfillments It's easy to set up an account It alleviates privacy issues on our end Incentivized Verified User Anonymous Read full review	Rakuten Group saving money helping with purchase decisions save time Incentivized Misty Kearns Owner Read full review
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