GLPI vs. i-doit

i-doit

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
GLPI	Score 9.7 out of 10	Mid-Size Companies (51-1,000 employees)	GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.	$23 per IT agent/per month
i-doit	Score 9.0 out of 10	N/A	i-doit is an open source IT documentation and configuration management database (CMDB).	N/A

Pricing

GLPI

i-doit

Editions & Modules

GLPI Network Cloud: $23
per IT agent/per month
Basic: $1,455
for <10 IT agents; <500 IT assets
Standard: $4,365
for <50 IT agents; < 5000 IT assets
Advanced: $14,550
for >51 IT agents; > 5001 IT assets

No answers on this topic

Offerings

Pricing Offerings
GLPI	i-doit
Free Trial
Yes	No
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
Yes	No

Entry-level Setup Fee

$1,200 per installation

No setup fee

Additional Details

Prices for on-premises support L.3 and editor´s guarantee depends on the number of IT agents and IT assets. The price for GLPI Network Cloud is unique price per IT agent/per month. IT assets are free of charge and unlimited on GLPI Network Cloud. End users are free of charge for both options.

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More Pricing Information

Community Pulse
	GLPI	i-doit
Top Pros	No answers on this topic	Pro Asset management Pro Performance monitoring Pro Open source
Top Cons	No answers on this topic	Minus User interface Minus Expensive for small Minus Assets management

Features

GLPI

i-doit

Incident and problem management

Comparison of Incident and problem management features of Product A and Product B
	GLPI 9.2 1 Ratings 12% above category average	i-doit - Ratings
Organize and prioritize service tickets	10.01 Ratings	00 Ratings
Expert directory	8.01 Ratings	00 Ratings
Self-service tools	10.01 Ratings	00 Ratings
ITSM collaboration and documentation	10.01 Ratings	00 Ratings
ITSM reports and dashboards	8.01 Ratings	00 Ratings

ITSM asset management

Comparison of ITSM asset management features of Product A and Product B
	GLPI 9.5 1 Ratings 15% above category average	i-doit - Ratings
Configuration mangement	9.01 Ratings	00 Ratings
Asset management dashboard	10.01 Ratings	00 Ratings

Change management

Comparison of Change management features of Product A and Product B
	GLPI 8.5 1 Ratings 2% above category average	i-doit - Ratings
Change requests repository	9.01 Ratings	00 Ratings
Service-level management	8.01 Ratings	00 Ratings

Best Alternatives
	GLPI	i-doit
Small Businesses	Agiloft Flexible Service Desk Suite Score 9.0 out of 10	No answers on this topic
Medium-sized Companies	Agiloft Flexible Service Desk Suite Score 9.0 out of 10	Freshservice Score 8.7 out of 10
Enterprises	Ivanti Neurons for ITSM Score 9.1 out of 10	Freshservice Score 8.7 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	GLPI	i-doit
Likelihood to Recommend	10.0 (1 ratings)	9.0 (2 ratings)

User Testimonials
	GLPI	i-doit
Likelihood to Recommend	Teclib GLPI is a good solution for most companies. Incentivized Víctor Carrión Hontoria Sysadmin Read full review	Open Source Network documentation at its best. It helps in technical documentation. Very efficient in documenting all the assets in your network and importing data from CSV files. Gives you a detailed graphical overview of the entire IT Infrastructure. Helps to manage all components including the desktop, printer, and mobile. Handles everything including the hardware, software, and networks. Incentivized Kamal Nogi Senior Project Manager Read full review
Pros	Teclib Tickering Inventory FAQ Incentivized Víctor Carrión Hontoria Sysadmin Read full review	Open Source Asset management Intuitive Reliable Incentivized MK Mike Kasper Sr. Systems Engineer Read full review
Cons	Teclib No answers on this topic	Open Source No disdain In any manner. Has a beautiful UI. Has basic editing functions that enables IT companies to have efficient Infrastructure Management. Incentivized Kamal Nogi Senior Project Manager Read full review
Alternatives Considered	Teclib We selected GLPI because it is free software, and because of the potential it expected to have. We do not consider other alternatives. Incentivized Víctor Carrión Hontoria Sysadmin Read full review	Open Source i-doit is way more robust than Lansweeper, and has a cleaner interface. Incentivized MK Mike Kasper Sr. Systems Engineer Read full review
Return on Investment	Teclib Quick resolution of incidents User satisfaction measurement Incentivized Víctor Carrión Hontoria Sysadmin Read full review	Open Source Lets you run a relationship-based CMDB model for service modeling and visualization. It becomes very easy to weigh the dependency chain between devices, software assignment, and cluster management for easy documentation. Gives quick solutions on how to troubleshoot networks. Incentivized Kamal Nogi Senior Project Manager Read full review
ScreenShots	GLPI Screenshots