TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GoTo Meeting

    Score8.5 out of 10
    N/AFrom GoTo (formerly LogMeIn), GoToMeeting is an online meeting, desktop sharing, and video conferencing software that enables users to connect via the internet. It hosts a suite of online meeting tools, including real-time screen sharing and integrated audio.

    $12

    per month

    GoTo Webinar

    Score8.7 out of 10
    N/AGoToWebinar is GoTo’s webinar and online conferencing solution, and offers features like audience polling and Q&A, flexible scheduling experiences, and webinar templates. It offers CRM integrations and reporting & analytics tools to help engage clients’ audiences.

    $49

    per month per organizer

    Skype (discontinued)

    Score7.1 out of 10
    N/ASkype (the personal edition or Skype free) was a web meeting, video conferencing, and VoIP software, now superseded by Microsoft Teams' free edition and unsupported from May 2025.

    $2.99

    per month

    Pricing
    GoTo MeetingGoTo WebinarSkype (discontinued)
    Editions & Modules
    Professional
    $12.00
    Per Organizer / Per Month for 150 Participants [billed annually]
    Business
    $16.00
    Per Organizer / Per Month for 250 Participants [billed annually]
    Enterprise
    Custom Pricing
    3,000 Participants
    Lite
    $49/month
    per month per organizer
    Standard
    $99/month
    per month per organizer
    Pro
    $199/month
    per month per organizer
    Enterprise
    $399/month
    per month per organizer
    United States Subscription
    $2.99
    per month
    North America Subscription
    $6.99
    per month
    India Subscription
    $7.99
    per month
    Offerings
    Pricing Offerings
    GoTo MeetingGoTo WebinarSkype (discontinued)
    Free Trial
    YesYesNo
    Free/Freemium Version
    NoYesNo
    Premium Consulting/Integration Services
    YesYesNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional DetailsPricing available by monthly or annual subscription, with discounts for annual commitments.——
    More Pricing Information
    Community Pulse
    GoTo MeetingGoTo WebinarSkype (discontinued)
    Considered Multiple Products
    GoTo formerly LogMeIn
    Chose GoTo Meeting
    Microsoft Teams and Skype are really costly than GoTo Meeting. Only GoTo Meeting is best for online weekly or daily review calls.
    Incentivized
    Chose GoTo Meeting
    Skype doesn't allow as many integration as in GoTo Meeting e.g
    Calendar Integration with emails
    Auto email to participants
    Incentivized
    Chose GoTo Meeting
    GoTo Meeting was the choice at the time as it was less costly when we moved away from Skype for business.
    Incentivized
    Chose GoTo Meeting
    GoToMeeting focuses on delivering a reliable and feature-rich meeting experience, while Skype and Google Meet offer broader communication capabilities. For our business, GoTO meeting has been the cheaper and more efficient option.
    Incentivized
    Chose GoTo Meeting
    It is easy to use and works well for small meetings. Zoom has more features, but GoTo Meeting is simpler and cheaper. We chose it because it’s a good fit for our needs.
    Incentivized
    Chose GoTo Meeting
    At first, I never thought that this platform is existing because I have been exposed to different platform before, not until I was employed in my current company and I can say that it helps me to communicate with my colleague . If there's an urgent concern regarding the task, I …
    Incentivized
    Chose GoTo Meeting
    GoTo Meetings has no time limit for sessions with more than x attendees. GoTo Meetings provides an easy way to allow attendees to share their screens. GoTo Meeting does not require membership/license/registration attendees; they are not required to download the desktop …
    Incentivized
    Chose GoTo Meeting
    Many times, it seems like GoTo Meeting requires less bandwidth to run. We noticed with a few test machines that if you have over twenty video streams, this product could handle the load better than if we used Microsoft Teams and had many video streams.
    Incentivized
    Chose GoTo Meeting
    I also love that GoTo Meeting has a mobile app for working on the go. If your WiFi isn't working well, you can also dial in to listen to the meeting. Additionally, if you are not able to join at all, there is a recording feature to ensure you are not missing out.
    Incentivized
    Chose GoTo Meeting
    GoTo Meeting's privacy, security, and hacking protection are much better than Zoom. Aside from that, Zoom also gave us too many technical issues using it and we didn't feel comfortable hosting important meetings or conducting interviews while worrying that some random person …
    Incentivized
    Chose GoTo Meeting
    We have 15 15-day trial version to get complete usage learning about the meeting before getting a paid login. User-friendly and has all the options to conduct or setup and meeting.
    Incentivized
    Chose GoTo Meeting
    GoTo Meeting was the one, which in the period of pandemic and thus need, offered the best price. Not absolutely, but it was not necessary to reorganize the structure and require a great effort from IT. Moreover it was immediately accepted by the teams and well implemented in …
    Incentivized
    Chose GoTo Meeting
    Zoom is definitely GoTo Meeting's biggest competitor in terms of similar features and overall functionality. I have read about security issues with Zoom in the past, but haven't seen GoTo Meeting make any headlines regarding security. That might be something to consider for …
    Incentivized
    Chose GoTo Meeting
    it is easy to use in comparison to teams and need lo bandwidth to use.
    Incentivized
    Chose GoTo Meeting
    GoTo Meeting closely stacks up to other video conference platforms. That being said, Zoom seems to have the best integration for businesses, while GoTo Meeting has some of the best security I have seen in a video conferencing platform. GoTo Meeting is fairly seamless in …
    Incentivized
    Chose GoTo Meeting
    When exploring virtual meeting solutions, we evaluated alternatives such as Zoom and Microsoft Teams. GoTo Meeting stood out for its user-friendly interface, robust features, and a reputation for reliability, making it the preferred choice for our organization's diverse virtual …
    Incentivized
    Chose GoTo Meeting
    I would say that Zoom Meetings are the best user interface, followed by GoTo Meeting and finally, Webex Meetings.
    Incentivized
    Chose GoTo Meeting
    Just for the fact that we are still using GoTo Meeting after all these years speaks for itself. All the platforms I mentioned above have their positatives and negatives like most software and applications but after years of continued use of GoTo Meeting we've learned work …
    Incentivized
    Chose GoTo Meeting
    GoTo Meeting has basically the same toolset as the others. Teams fits better with our organization's structure, but GoTo Meeting allows us to accommodate external contacts who consistently use GoTo Meeting. I do carpentry when I'm not wearing my IT hat. I have several hammers. …
    Incentivized
    Chose GoTo Meeting
    Right there with some of the other top video-conferencing platforms as it has great visual clarity and the sound/audio is high-quality. It doesn't have any lagging issues and it doesn't cut in-and-out regardless of how many users in on on video-conference. GoTo Meeting is easy …
    Incentivized
    Chose GoTo Meeting
    GoTo Meeting definitely has better security. I often have meetings where sensitive information is being discussed and it's often a concern that these meetings may be "zoom bombed"". I do not have that concern with GoTo Meeting. I also feel that GoTo Meeting's functionality is …
    Incentivized
    Chose GoTo Meeting
    We use Microsoft Teams internally and while that does allow internal teams to collaborate and chat, it has less functionality overall. Teams is not as user friendly and doesn't have things like a whiteboard or a good Q&A for meetings. Teams works well but we use Go To with …
    Incentivized
    Chose GoTo Meeting
    All of these options are all very similar to GoTo Meeting. They all work very well for enterprise-size applications to fill different needs such as 2-person calls, training sessions or larger-scale webinars. When coordinating a meeting with multiple speakers, we would usually …
    Incentivized
    Chose GoTo Meeting
    It works well; it has a nice feature list and good quality; the reason we chose the tool was that it was out of the normal rotation of the tool.
    Incentivized
    GoTo formerly LogMeIn
    Chose GoTo Webinar
    We used TeamViewer and Skype for Business before this and we had a tough time conducting webinars when the target audience was huge. Lack of integrations with 3rd party platforms, and no analytics capabilities limited ourselves from going to the next level in both sales and …
    Incentivized
    Chose GoTo Webinar
    We tried GoTo Meeting before and I think that GoTo Webinar stacks up against GoTo Meeting by being quite similar. They both share a lot of similar features but I beleive Goto Webinar targets those who have larger groups within the meeting. GoTo Webinar also allows for …
    Incentivized
    Chose GoTo Webinar
    We needed more participant seats. Plus you can either buy a GoTo Meeting, or buy a GoTo Webinar and get a free GoTo Meeting with it. It is more cost effective that way.
    Incentivized
    Chose GoTo Webinar
    We actually use GoTo Meeting and GoTo Webinar in tandem- they work perfectly together!
    Incentivized
    Chose GoTo Webinar
    Compared to other big-name video conferencing software, GoTo Webinar stands out as it serves to cater to large events whereas the competition can not. Zoom, Microsoft Teams, and Skype, for example, have all garnered much attention due to the need for virtual meetings but none …
    Incentivized
    Chose GoTo Webinar
    GoTo Webinar simply looks much much more professional - it is the standard and professional go-to (quite literally) when it comes to presenting information in an easy, secure, accessible way. We also attempted to/used to following: Vimeo, GoTo Meeting, Google Hangouts Meet, …
    Incentivized
    Chose GoTo Webinar
    I think Skype for Business is also a great option for connecting large numbers of people virtually, as it serves groups of over 25 (the free version stops at 25 attendees), but GoToWebinar is much better for presentations as it has better functionality for multiple video …
    Incentivized
    Chose GoTo Webinar
    Zoom Video Webinar is probably the only one that comes close. And it is probably a toss-up between the two. Long term I see Zoom winning because their tech is newer. Blue Jeans, Slack, and Skype don't have the sophistication needed to run a webinar. WebEx is the worst. …
    Incentivized
    Chose GoTo Webinar
    We used to use Skype a lot, but never again. GTW knows what its business users need, and supplies those features in a well supported, functional package, Google Hangouts or Slack meetings just don't have the functionality and ease of use. We will continue using GTW for the …
    Incentivized
    Chose GoTo Webinar
    It stacks up very well for what it is designed for. I found no alternative that I could do as good of job at registration, conferencing, and capturing responses in one platform.
    I prefer the join.me interface and desktop UI to gotomeeting, but they do not have a competing tool …
    Incentivized
    Chose GoTo Webinar
    GoTo Webinar has a more custom approach towards the user who is specifically looking to manage a Webinar or Digital Event with a larger capacity of participants.
    Incentivized
    Chose GoTo Webinar
    I was only introduced to GoTo Webinar in my current role, I would always give this a 10/10 rating because it is a work from home workers friendly, easy to use and to set up. I am encountering any trouble using it. Just clicking the generated link and there, I am already in the …
    Incentivized
    Chose GoTo Webinar
    All of the tools above are great but we’ve found they are only good for internal meetings and not external clients. The ease of use with GoTo Webinar is unmatched by any of the competitors so we choose to have 2 tools - 1 for internal engagement and 1 for external client use.
    Incentivized
    Chose GoTo Webinar
    Super-smooth video and fantastic audio with an extended range of volume control. Other vendors can claim their product is a superior choice; however, in my history of experiencing multiple options, GoTo Webinar gets my highest marks!
    Incentivized
    Chose GoTo Webinar
    Better than all, except StreamYard.
    Incentivized
    Chose GoTo Webinar
    GoToWebinar was a familiar brand name and people in the education industry were using it daily. It was easy to use and we were able to host large-scale webinars. The video quality was superior and we were able to edit it easily and publish it externally. Overall, a simple …
    Incentivized
    Chose GoTo Webinar
    GoTo Webinar is a dedicated platform for webinars and covers the entire lifecycle of webinar compared to players like zoom which have limited features. You can accommodated any audience size and support both recorded as well as live session. Recorded sessions have same …
    Incentivized
    Chose GoTo Webinar
    GoToWebinar has quite a few competitors however the pre-, during, and post-webinar features that GoToWebinar offers helps it to soar over these other options. GoToWebinar's email reminders to clients, Q/A during the session, and post-survey follow-up keep your client engaged …
    Incentivized
    Chose GoTo Webinar
    We preferred the GoToWebinar interface over WizIQ. GoToWebinar controls are simple and intuitive. Our teaching staff are scattered around the globe, so we have to have a platform that is super easy to use. We don't have resources for a lot of face-to-face training. We haven't …
    Incentivized
    Chose GoTo Webinar
    I have only used GoToWebinar.
    Incentivized
    Chose GoTo Webinar
    Never used any other product besides Skype, and I wouldn't say they compete against each other...
    Incentivized
    Chose GoTo Webinar
    I've used GoToWebinar at multiple different organizations, and it continues to be the most affordable, functional and easy to use remote desktop tool on the market. Webex has grown more and more expensive over the last decade, and BlueJeans is complicated and confusing to use.
    Incentivized
    Chose GoTo Webinar
    I have used BlueJeans' video conferencing service for some of our work with other agencies. BlueJeans, unlike GoToWebinar, requires a separate software download, which is quite cumbersome. The sharing of controls is also far more difficult and often leads to long pauses while …
    Incentivized
    Chose GoTo Webinar
    I selected gotowebinar as it was offering trial mode and I liked it. But I still think with number of participants that gotowebinar is allowing comparing to others they will need to think about lowering price and extending their capacities.
    Incentivized
    Discontinued Products
    Chose Skype (discontinued)
    Skype has more solid features and more stability than Net2Phone, although Net2Phone is more focused on phone calls.
    Skype is a bit behind Avaya Communicator, again because Avaya Communicator is more focused on phone calls, and Skype is everywhere.
    Skype is not at the same level …
    Incentivized
    Chose Skype (discontinued)
    Skype is a great tool and it is better than the others, Zoom, GoToMeeting, Appear.in because it is widely used around the world. The other applications require new users to sign up and download software, where most people I work with already have Skype and are ready to go and …
    Incentivized
    Chose Skype (discontinued)
    It's very difficult to compare Skype to the other tools listed above that are in the database. Skype is much more fully featured and easy to use with many users than Google Hangouts or Google Duo. WebEx and GoToMeeting are better conference call style set ups but not really …
    Incentivized
    Chose Skype (discontinued)
    As a business messaging solution, Skype for Business has been replaced by Microsoft Teams which has been a significant upgrade. But the normal Skype hasn't really changed or developed much over the years leading to a steady decline in its customer base as well. A few years back …
    Incentivized
    Chose Skype (discontinued)
    Skype was used literally only cause it was included in the Microsoft Suite and we did not need to pay for another service. However, after using it for some time and constantly running into audio/video issues (especially during client presentations when sharing powerpoint, …
    Incentivized
    Chose Skype (discontinued)
    They both have their pros and cons. They work well--easy to use and operate. I don’t have a lot of negative things to say about either of them. I have enjoyed both systems and learned about the nuances of each one. I think it’s important to keep up with technology to say ahead …
    Incentivized
    Chose Skype (discontinued)
    Skype is very fast compared to the others. It has an easy user interface where no special training is required.
    It has a very supportive team that helps immediately when we need help. Compared to other software, Skype is very cheap in both purchasing cost and maintenance cost …
    Incentivized
    Chose Skype (discontinued)
    Zoom costs more to use than Skype. However similar in features and has more support in the current business environment. WhatsApp is free but not at all as integrated into your system like Skype, It's not multi-platform like Skype is. It works on the PC but it has to be …
    Incentivized
    Chose Skype (discontinued)
    I would say that Skype and Go To Meeting are very similar. Not sure that I can say which one is better than the other but they are both time savers. Not quite sure if Go To Meeting offers a mobile login so that might be an advantage in using Skype.
    Incentivized
    Chose Skype (discontinued)
    I still use these other services, but Skype is nice for clients who aren't familiar with these other offerings or who just prefer to use Skype.
    Incentivized
    Chose Skype (discontinued)
    Skype is much more professional and international to use. The login is shared by the administrative staff which allows all of us to take turns doing interviews, it also helps that Skype is available with Microsoft Office so that parents can have teacher conferences via Skype …
    Incentivized
    Chose Skype (discontinued)
    We use Microsoft Windows and products a lot here and Skype is our choice since it is compatible and easy to maintain for the IT Support Team. Everyone is familiar with this product across different countries due to the global reach and support from Microsoft.
    Incentivized
    Chose Skype (discontinued)
    WebEx can be used if it is a formal setting but sometimes it is not necessary to have a formal call that you have to pay for the time used. Skype is quick, you can have a quick informal meeting to discuss issues if you are both online and can work together to see what each …
    Incentivized
    Chose Skype (discontinued)
    I believe skype's biggest advantage is that it is free to use the messaging system.
    Incentivized
    Chose Skype (discontinued)
    We are a consulting firm that implements and recommends IBM Sametime for our customers. However, we use Skype internally due to not having to maintain an investment in hardware/networking/etc... to provide IM capabilities to our team. IBM Sametime, as an on-premises or …
    Incentivized
    Key User Insights
    Would buy again
    84%
    Would buy again
    260 Answers
    94%
    Would buy again
    112 Answers
    86%
    Would buy again
    85 Answers
    Delivers good value for the price
    92%
    Delivers good value for the price
    239 Answers
    98%
    Delivers good value for the price
    101 Answers
    93%
    Delivers good value for the price
    80 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    277 Answers
    97%
    Happy with the feature set
    115 Answers
    85%
    Happy with the feature set
    84 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    185 Answers
    97%
    Lived up to sales and marketing promises
    68 Answers
    84%
    Lived up to sales and marketing promises
    53 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    222 Answers
    99%
    Implementation went as expected
    78 Answers
    96%
    Implementation went as expected
    70 Answers
    Features
    GoTo MeetingGoTo WebinarSkype (discontinued)
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of GoTo Meeting and GoTo Webinar and Skype (discontinued)
    Feature
    GoTo Meeting
    8.1
    406 Ratings
    2% above category average
    GoTo Webinar
    7.6
    170 Ratings
    7% below category average
    Skype (discontinued)
    6.2
    138 Ratings
    24% below category average
    High quality audio8.8406 Ratings8.2170 Ratings6.5135 Ratings
    High quality video8.7399 Ratings00 Ratings7.2133 Ratings
    Low bandwidth requirements7.0374 Ratings00 Ratings5.5130 Ratings
    Mobile support8.0321 Ratings7.6120 Ratings5.5118 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of GoTo Meeting and GoTo Webinar and Skype (discontinued)
    Feature
    GoTo Meeting
    8.2
    397 Ratings
    3% above category average
    GoTo Webinar
    -
    Ratings
    Skype (discontinued)
    6.2
    119 Ratings
    25% below category average
    Desktop sharing8.2397 Ratings00 Ratings5.5118 Ratings
    Whiteboards8.1271 Ratings00 Ratings6.860 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of GoTo Meeting and GoTo Webinar and Skype (discontinued)
    Feature
    GoTo Meeting
    8.1
    398 Ratings
    1% below category average
    GoTo Webinar
    7.2
    170 Ratings
    12% below category average
    Skype (discontinued)
    6.0
    118 Ratings
    31% below category average
    Calendar integration8.0354 Ratings7.7147 Ratings6.185 Ratings
    Meeting initiation8.4385 Ratings00 Ratings6.3106 Ratings
    Integrates with social media7.7197 Ratings00 Ratings4.465 Ratings
    Record meetings / events8.1361 Ratings8.4165 Ratings7.077 Ratings
    Slideshows8.1311 Ratings8.5148 Ratings6.268 Ratings
    Event registration00 Ratings8.5161 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of GoTo Meeting and GoTo Webinar and Skype (discontinued)
    Feature
    GoTo Meeting
    8.3
    367 Ratings
    3% above category average
    GoTo Webinar
    8.2
    215 Ratings
    3% below category average
    Skype (discontinued)
    5.3
    111 Ratings
    42% below category average
    Live chat8.3357 Ratings00 Ratings5.4110 Ratings
    Audience polling8.1260 Ratings7.9193 Ratings5.364 Ratings
    Q&A8.4284 Ratings8.6211 Ratings5.362 Ratings
    Online Events Security
    Comparison of Online Events Security features of GoTo Meeting and GoTo Webinar and Skype (discontinued)
    Feature
    GoTo Meeting
    8.1
    367 Ratings
    0% above category average
    GoTo Webinar
    8.0
    166 Ratings
    4% below category average
    Skype (discontinued)
    7.4
    101 Ratings
    9% below category average
    User authentication8.0329 Ratings00 Ratings8.988 Ratings
    Participant roles & permissions8.2353 Ratings7.8163 Ratings7.183 Ratings
    Confidential attendee list8.2289 Ratings8.0143 Ratings6.260 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of GoTo Meeting and GoTo Webinar and Skype (discontinued)
    Feature
    GoTo Meeting
    -
    Ratings
    GoTo Webinar
    7.2
    153 Ratings
    7% below category average
    Skype (discontinued)
    -
    Ratings
    Dashboards00 Ratings7.2145 Ratings00 Ratings
    Data exportability00 Ratings7.1141 Ratings00 Ratings
    Online Events Marketing
    Comparison of Online Events Marketing features of GoTo Meeting and GoTo Webinar and Skype (discontinued)
    Feature
    GoTo Meeting
    -
    Ratings
    GoTo Webinar
    8.1
    133 Ratings
    2% above category average
    Skype (discontinued)
    -
    Ratings
    Branding options00 Ratings8.1129 Ratings00 Ratings
    Integration to Marketing Automation00 Ratings8.0113 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of GoTo Meeting and GoTo Webinar and Skype (discontinued)
    Feature
    GoTo Meeting
    -
    Ratings
    GoTo Webinar
    -
    Ratings
    Skype (discontinued)
    6.5
    4 Ratings
    12% below category average
    Video conferencing00 Ratings00 Ratings5.64 Ratings
    Audio conferencing00 Ratings00 Ratings6.54 Ratings
    Video screen sharing00 Ratings00 Ratings6.14 Ratings
    Instant messaging00 Ratings00 Ratings7.94 Ratings
    Best Alternatives
    GoTo MeetingGoTo WebinarSkype (discontinued)
    Small Businesses
    ClickMeeting
    Score9.5 out of 10
    EverWebinar
    Score9 out of 10
    ClickMeeting
    Score9.5 out of 10
    Medium-sized Companies
    JioMeet
    Score9.8 out of 10
    Webex Webinars
    Score9 out of 10
    JioMeet
    Score9.8 out of 10
    Enterprises
    Webex Meetings
    Score8.7 out of 10
    BlueJeans Events (discontinued)
    Score2.4 out of 10
    Webex Meetings
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    GoTo MeetingGoTo WebinarSkype (discontinued)
    Likelihood to Recommend
    8.3
    (441 ratings)
    7.5
    (226 ratings)
    9.3
    (140 ratings)
    Likelihood to Renew
    7.5
    (51 ratings)
    9.2
    (8 ratings)
    10.0
    (5 ratings)
    Usability
    4.9
    (35 ratings)
    8.6
    (222 ratings)
    6.0
    (4 ratings)
    Availability
    9.1
    (2 ratings)
    9.0
    (2 ratings)
    10.0
    (1 ratings)
    Performance
    9.1
    (2 ratings)
    7.9
    (2 ratings)
    10.0
    (1 ratings)
    Support Rating
    7.6
    (52 ratings)
    7.3
    (4 ratings)
    10.0
    (42 ratings)
    Online Training
    7.3
    (3 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.9
    (8 ratings)
    7.0
    (5 ratings)
    10.0
    (3 ratings)
    Configurability
    4.5
    (2 ratings)
    5.8
    (2 ratings)
    10.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    3.0
    (1 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    9.0
    (1 ratings)
    7.8
    (2 ratings)
    10.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    4.0
    (1 ratings)
    7.9
    (2 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    7.0
    (2 ratings)
    10.0
    (1 ratings)
    User Testimonials
    GoTo MeetingGoTo WebinarSkype (discontinued)
    Likelihood to Recommend
    GoTo formerly LogMeIn
    I provide regular training as a big portion of my job. There is weekly training with an infinite number of users in attendance on any given date—GoTo Meeting is not the best option for this because I would have to mute users as they join the meeting. However, I also provide frequent training sessions to a small number of users that feature more individualized content, and having them able to mute/unmute at will is a better fit for a smaller group with in-depth materials.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    It is great for big events like training or product demos. It's good for marketing webinars with features like polls and Q&A. It's not ideal for small, casual meetings. It can be too expensive for some businesses. For smaller events, other tools might be better.
    Read full review
    Discontinued Products
    Having interacted with a new replacement tool, Microsoft Teams, it is challenging to recommend Skype, as it lacks some essential features, such as being less equipped with the latest updates, and it is not platform-independent, causing issues on PCs and phones, as well as during calls that might hinder work.
    Incentivized
    Read full review
    Pros
    GoTo formerly LogMeIn
    • Excellent audio and video quality.
    • Functional and easy-to-use screen-sharing feature for product demonstrations and presentations.
    • Possibility of recording meetings that we can later review and share with those who could not attend.
    • Possibility of managing the microphone of the participants in host mode so as not to disturb the entire event.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • We launched a product for a mass and more than 500 people attended the webinar and it was seamless.
    • Recording capability for the later usage
    • Setup is very simple for both admins and end users
    • Polls are helpful in assessing the engagement of the customers
    Incentivized
    Read full review
    Discontinued Products
    • The instant chat function is great. Very straightforward, easy to use, easy to learn, no technical issues.
    • Video calls are pretty easy also, user friendly and a mostly stable connection with no issues.
    • Voice calls are easy also, eliminates the need for an external landline or the need to use your cell phone. Clear connections, not really any dropped calls.
    Incentivized
    Read full review
    Cons
    GoTo formerly LogMeIn
    • We occasionally experience slow performance during screen sharing.
    • The help center should have detailed tutorials on commonly asked FAQs and also to initially set up the profile.
    • One of my initial thoughts regarding recordings was to edit them in the future when the product changes.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • Can't schedule recurring webinars twice per week or every other week--must manually add or delete instances.
    • Can't schedule recurring webinars more than 'x' number of instances (less than a year's worth).
    • If you want a recurring webinar to continue past the last instance (in order to keep the same link), your only option is to manually add future instances before the last one occurs. If the last instance occurs, the webinar (and corresponding link) are archived with no recourse and you must recreate it from scratch and update every bit of external collateral with a new link. So I have to have reminders on my calendar every 6 months to go in and add additional dates for all my recurring webinars in order to keep my links active.
    • Canceling/changing seats is a huge pain.
    • The default 'join' screen is app-based rather than web based, so registrants often have to download GTW. I have a lot of clients whose computers are locked down from unapproved apps and have missed the webinar because the ability to join on the web is very unintuitive.
    Incentivized
    Read full review
    Discontinued Products
    • Skype is a RESOURCE hog. People who have limited bandwidth will have poor call quality.
    • It is hard to figure out how to use emojis and upload images in the chat.
    • The background images do not fool anybody....it is clearly not your real background.
    Incentivized
    Read full review
    Likelihood to Renew
    GoTo formerly LogMeIn
    We used other software like goto meetings but found it best because of its user friendly interface and easy interfacing. It helped us in COVID and now we can say we are depending on it and love it. We recommend it to our friends company and they are also using it. It is very affordable and easy to integrate with system
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    Our largest issue with GoTo have been the limitations on recording and using recordings to host a webinar, and the biggest of those is the ability to record. We have had most of our webinars recorded successfully, but when it failed to save, it failed in a big way. Their customer service team was there to help, but they were unable to truly fix the problem. There are, of course, other providers, but as we are still seeing where hosted webinars fit in our marketing strategy, cost is an important factor. Since our company already uses GoToMeeting, it makes more sense for us to stay with the entire suite of products, especially while we are testing the strategy as a whole.
    Read full review
    Discontinued Products
    I have given this rating as this need to give more than that as it's very helpful for us and makes our work more efficient and fast.
    Read full review
    Usability
    GoTo formerly LogMeIn
    The simplicity of GoToMeetings desktop, mobile, and web-based applications make it a very robust and user-friendly meeting solution. At times, it may be more complex than needed, but it is nice to have so many features that can be used if needed. Once installed, it is very easy to use and navigate.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    This is very easy to set up, configure, onboard, and use. The features can be explored without much ado. In-webinar and post-webinar features are also used seamlessly. Any new person can self-train in minutes and be hands-on. I love the overall usability of this tool.
    Incentivized
    Read full review
    Discontinued Products
    Skype is not as good as Facetime in terms of ease to glance at it and figure out how it works. I think that's a result of Skype trying to be too many things at once. A lot of the menu and UI could be streamlined, and I would jettison some of the additional functions that have been tacked on over the years to simplify. That being said, while some options are slightly hard to find, they all work flawlessly once found.
    Incentivized
    Read full review
    Reliability and Availability
    GoTo formerly LogMeIn
    This application has always been available. Never an issue
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    I rated GoTo Webinar a 9 out of 10 for availability because it generally performs reliably, with minimal application errors or unplanned outages. The platform’s high uptime ensures that it’s usually accessible when needed, supporting a seamless experience for scheduling and conducting webinars. While occasional minor issues may arise, they are infrequent and typically well-managed, contributing to a strong overall rating for availability.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Performance
    GoTo formerly LogMeIn
    This application is fast. Loads fast, no stall
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    I rated GoTo Webinar an 8 out of 10 for performance due to its generally robust capabilities. Pages load quickly, and reports are generated efficiently, even for complex data sets. The platform’s integration with other systems typically doesn’t introduce significant latency or performance issues. However, during peak usage times or when handling very large data volumes, there can be occasional slowdowns. Despite these instances, GoTo Webinar consistently provides strong performance and reliability in its core functions.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    GoTo formerly LogMeIn
    When we have issues, they seem to respond quickly and do everything they can to help us. They have even tried to find other ways we could get more use out of their product, or improve the way we are currently using it. Overall, their support has been fairly good for us.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    I was always able to get someone on the phone when I needed to. They were very thorough and ensuring my questions were answered. And if I was asking for a solution or request that they didn't offer, they told me so I could at least stop trying to search for it.
    Incentivized
    Read full review
    Discontinued Products
    I am not aware of the current support level for Skype for business, as I have never used even though I have the product. However, the support for Skype's personal paid users is not where it could be. Users who pay for Skype features do not have a clear path to reach out to support. So, rating 6, can be better as soon as I need to use Skype for business support and get a good experience. I will say that I will renew Skype for Business subscription, which is a significant inconsistency on my end. The explanation is that Skype for Business comes bundled with Office for Business, with no additional cost, so why not.
    Incentivized
    Read full review
    Implementation Rating
    GoTo formerly LogMeIn
    It was very easy and self-explanatory.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    I didn't participate in the implementation nor did my company. As far as I know we have an IT office running alla these projects and we just use the final products for our educational purposes. I also didn't notice implementation at any level while using the desktop interface, but would immediately recognize it, if so.
    Incentivized
    Read full review
    Discontinued Products
    It can be used on the phone via mobile application as well as on the desktop by logging in to the website. Easily installed and ready to use.
    Incentivized
    Read full review
    Alternatives Considered
    GoTo formerly LogMeIn
    Many times, it seems like GoTo Meeting requires less bandwidth to run. We noticed with a few test machines that if you have over twenty video streams, this product could handle the load better than if we used Microsoft Teams and had many video streams.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    GoToWebinar has a user-friendly interface and intuitive controls. When comparing it with other platforms, assess how easily you can navigate through features, set up events, and engage with participants. Connection stability, audio and video quality seem pretty much ok. Interactive polls, Q&A sessions, recording options are also working fine and provide to the user experience
    Incentivized
    Read full review
    Discontinued Products
    We use Skype in combination with Grasshopper. While Grasshopper acts as a routing toll free number with extensions, if we are making calls directly, we do it through Skype. Skype's desktop and mobile apps are easier to use, and provide unlimited local calls at a flat, affordable rate. Allowing our team to use their existing mobile or desktop devices without additional hardware for business office phone calls is important, and Skype makes that possible
    Incentivized
    Read full review
    Scalability
    GoTo formerly LogMeIn
    No answers on this topic
    GoTo formerly LogMeIn
    I rated GoTo Webinar an 8 out of 10 for scalability because it effectively supports deployment across multiple departments and sites with its flexible features. It allows for easy management of large-scale webinars and integration with various systems, accommodating a growing number of users and sessions. However, some users might find limitations in advanced customization or specific integration needs as their requirements become more complex. Overall, its robust capabilities and adaptability make it a strong choice for scalable webinar solutions.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Professional Services
    GoTo formerly LogMeIn
    No answers on this topic
    GoTo formerly LogMeIn
    No answers on this topic
    Discontinued Products
    The service provided is up to date, as discussed before buying.
    Read full review
    Return on Investment
    GoTo formerly LogMeIn
    • Any collaboration app these days are now a great addition for those organizations which have more than one office and they need to collaborate with each other.
    • GoTo Meeting can contribute to cost savings by reducing the need for extensive travel, accommodation, and related expenses associated with in-person meetings especially in case like us as we have multiple branches.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • GoTo Webinar has been an excellent way to stay relevant and to get current topics/information to our target audience.
    • We usually get 100-200 attendees per session in a niche market, many are international attendees
    • The ability to get specific data from the audience via custom registration questions allows us to really focus on what they want to see.
    Read full review
    Discontinued Products
    • Skype made keeping in touch with an advisor in Mexico very easy. The initiative there resulted in 5 new partnerships.
    • Skype has helped me with account management for at least 3 customers in LATAM--usually it's a fast way to answer a question about a support renewal.
    • For about 9 months Skype helped me stay in touch with a colleague in Prague. We would meet once a week to go over sales activities.
    Incentivized
    Read full review
    ScreenShots

    GoTo Meeting Screenshots

    Screenshot of GoTo App - Create Meeting (Out of Session)Screenshot of GoTo App - Join Meeting (Out of Session)Screenshot of GoTo App - Meeting (In Session)Screenshot of GoTo App - Mobile Meetings (Out of Session)Screenshot of GoTo App - Screen Share Meeting (In Session)

    GoTo Webinar Screenshots

    Screenshot of Setup flow for a new webinar in GoTo Webinar.Screenshot of Organizer's Control Panel and in-session experience