Help Lightning vs. SecureLink Customer Connect
Help Lightning vs. SecureLink Customer Connect
Product | Rating | Most Used By | Product Summary | Starting Price |
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Help Lightning | Mid-Size Companies (51-1,000 employees) | Help Lightning in Birmingham aims to reimagine how businesses, customers and employees are able to give and receive help using Virtual Expertise. The vendor states their merged reality adds missing visual cues, gestures, and non-verbal communication methods to any session. While providing remote assitance, users simply simply reach into a device's field of view and a colleague will see the user's hand merged into their field of view. Users can telestrate, freeze images, use hand gestures,… | $580 per user, per year | |
SecureLink Customer Connect | N/A | SecureLink Customer Connect is a remote access platform built for technology vendors and service providers that provides a secure and enterprise-grade remote access connection into customer networks. With Customer Connect, vendors can meet their customers' security requirements for control over and visibility into remote access connections, with granular access controls and audit trails. With its enterprise-grade access that supports all connectivity protocols and controls that meet… | N/A |
Help Lightning | SecureLink Customer Connect | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | We offer our solution as an annual subscription and the pricing is based on the number of licenses required within your organization. The price per license will vary based on your needs including the number of experts providing help and the number of technicians or engineers needing help. | — | ||||||||||||||
More Pricing Information |
Help Lightning | SecureLink Customer Connect | |
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Top Pros |
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Top Cons |
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Help Lightning | SecureLink Customer Connect | |
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Small Businesses | Getscreen.me Score 9.8 out of 10 | Getscreen.me Score 9.8 out of 10 |
Medium-sized Companies | ConnectWise ScreenConnect Score 9.0 out of 10 | ConnectWise ScreenConnect Score 9.0 out of 10 |
Enterprises | Remote Desktop Manager Score 8.5 out of 10 | Remote Desktop Manager Score 8.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Help Lightning | SecureLink Customer Connect | |
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Likelihood to Recommend | 10.0 (1 ratings) | - (0 ratings) |
Help Lightning | SecureLink Customer Connect | |
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Likelihood to Recommend | Help Lightning | SecureLink No answers on this topic |
Pros | Help Lightning | SecureLink No answers on this topic |
Cons | Help Lightning | SecureLink No answers on this topic |
Alternatives Considered | Help Lightning | SecureLink No answers on this topic |
Return on Investment | Help Lightning | SecureLink No answers on this topic |
ScreenShots | Help Lightning Screenshots |