Hi Marley vs. Khoros Service
Hi Marley vs. Khoros Service
Product | Rating | Most Used By | Product Summary | Starting Price |
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Hi Marley | N/A | Hi Marley is an intelligent conversation platform made for the insurance industry, that simply and easily connects people with their insurance companies. Powered by AI, this intelligent texting platform bridges the conversation between insureds and the entire insurance ecosystem. Marley combines messaging and human touch to make the experience as easy and efficient as possible. It was founded in 2017 and headquartered in Boston, Massachusetts. | N/A | |
Khoros Service | Enterprise companies (1,001+ employees) | Khoros Service offers omnichannel engagement on publicly available channels like social, digital, chat, and voice, as well as owned online communities like Khoros Communities. The solution offers 1-to-1 and 1-to-many engagement with customers and consumers, bringing together automation through bots and human agents. Customer inquiries and support-related conversations can be routed and prioritized based on a variety of parameters, and the robust agent desktop solution… | N/A |
Hi Marley | Khoros Service | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | Pricing is variable based on the needs of the customer. | ||||||||||||||
More Pricing Information |
Hi Marley | Khoros Service | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Hi Marley | Khoros Service | |
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Small Businesses | Smith.ai Live Website Chat Score 9.0 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Emplifi Social Marketing Cloud Score 8.9 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Emplifi Social Marketing Cloud Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Hi Marley | Khoros Service | |
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Likelihood to Recommend | - (0 ratings) | 7.8 (110 ratings) |
Likelihood to Renew | - (0 ratings) | 7.6 (77 ratings) |
Usability | - (0 ratings) | 6.4 (8 ratings) |
Availability | - (0 ratings) | 9.0 (2 ratings) |
Performance | - (0 ratings) | 9.0 (2 ratings) |
Support Rating | - (0 ratings) | 8.2 (10 ratings) |
In-Person Training | - (0 ratings) | 9.0 (2 ratings) |
Online Training | - (0 ratings) | 7.3 (1 ratings) |
Implementation Rating | - (0 ratings) | 7.3 (69 ratings) |
Ease of integration | - (0 ratings) | 6.4 (1 ratings) |
Product Scalability | - (0 ratings) | 8.0 (75 ratings) |
Hi Marley | Khoros Service | |
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Likelihood to Recommend | Hi Marley Inc. No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Pros | Hi Marley Inc. No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Cons | Hi Marley Inc. No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Likelihood to Renew | Hi Marley Inc. No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Usability | Hi Marley Inc. No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Reliability and Availability | Hi Marley Inc. No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Performance | Hi Marley Inc. No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Support Rating | Hi Marley Inc. No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
In-Person Training | Hi Marley Inc. No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Implementation Rating | Hi Marley Inc. No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Alternatives Considered | Hi Marley Inc. No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Scalability | Hi Marley Inc. No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Return on Investment | Hi Marley Inc. No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
ScreenShots | Khoros Service Screenshots |