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Top Rated
510 Ratings

IBM Cognos Analytics with Watson

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Top Rated
510 Ratings
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Score 8.3 out of 100
116 Ratings
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Score 8.3 out of 100

Feature Set Ratings

    BI Standard Reporting

    8.3

    IBM Cognos Analytics with Watson

    83%

    Oracle CRM On Demand

    Feature Set Not Supported
    N/A
    IBM Cognos Analytics with Watson ranks higher in 3/3 features

    Pixel Perfect reports

    8.2
    82%
    65 Ratings
    N/A
    0 Ratings

    Customizable dashboards

    8.4
    84%
    70 Ratings
    N/A
    0 Ratings

    Report Formatting Templates

    8.3
    83%
    69 Ratings
    N/A
    0 Ratings

    Ad-hoc Reporting

    8.7

    IBM Cognos Analytics with Watson

    87%

    Oracle CRM On Demand

    Feature Set Not Supported
    N/A
    IBM Cognos Analytics with Watson ranks higher in 4/4 features

    Drill-down analysis

    8.8
    88%
    72 Ratings
    N/A
    0 Ratings

    Formatting capabilities

    8.7
    87%
    73 Ratings
    N/A
    0 Ratings

    Integration with R or other statistical packages

    8.3
    83%
    46 Ratings
    N/A
    0 Ratings

    Report sharing and collaboration

    8.8
    88%
    71 Ratings
    N/A
    0 Ratings

    Report Output and Scheduling

    8.7

    IBM Cognos Analytics with Watson

    87%

    Oracle CRM On Demand

    Feature Set Not Supported
    N/A
    IBM Cognos Analytics with Watson ranks higher in 5/5 features

    Publish to Web

    8.3
    83%
    26 Ratings
    N/A
    0 Ratings

    Publish to PDF

    9.2
    92%
    69 Ratings
    N/A
    0 Ratings

    Report Versioning

    8.6
    86%
    25 Ratings
    N/A
    0 Ratings

    Report Delivery Scheduling

    9.1
    91%
    72 Ratings
    N/A
    0 Ratings

    Delivery to Remote Servers

    8.1
    81%
    12 Ratings
    N/A
    0 Ratings

    Data Discovery and Visualization

    7.8

    IBM Cognos Analytics with Watson

    78%

    Oracle CRM On Demand

    Feature Set Not Supported
    N/A
    IBM Cognos Analytics with Watson ranks higher in 3/3 features

    Pre-built visualization formats (heatmaps, scatter plots etc.)

    7.9
    79%
    60 Ratings
    N/A
    0 Ratings

    Location Analytics / Geographic Visualization

    8.0
    80%
    58 Ratings
    N/A
    0 Ratings

    Predictive Analytics

    7.4
    74%
    56 Ratings
    N/A
    0 Ratings

    Access Control and Security

    8.9

    IBM Cognos Analytics with Watson

    89%

    Oracle CRM On Demand

    Feature Set Not Supported
    N/A
    IBM Cognos Analytics with Watson ranks higher in 4/4 features

    Multi-User Support (named login)

    9.0
    90%
    67 Ratings
    N/A
    0 Ratings

    Role-Based Security Model

    8.8
    88%
    66 Ratings
    N/A
    0 Ratings

    Multiple Access Permission Levels (Create, Read, Delete)

    9.1
    91%
    66 Ratings
    N/A
    0 Ratings

    Single Sign-On (SSO)

    8.8
    88%
    49 Ratings
    N/A
    0 Ratings

    Mobile Capabilities

    7.2

    IBM Cognos Analytics with Watson

    72%

    Oracle CRM On Demand

    Feature Set Not Supported
    N/A
    IBM Cognos Analytics with Watson ranks higher in 3/3 features

    Responsive Design for Web Access

    7.8
    78%
    52 Ratings
    N/A
    0 Ratings

    Mobile Application

    7.6
    76%
    81 Ratings
    N/A
    0 Ratings

    Dashboard / Report / Visualization Interactivity on Mobile

    7.5
    75%
    50 Ratings
    N/A
    0 Ratings

    Application Program Interfaces (APIs) / Embedding

    7.8

    IBM Cognos Analytics with Watson

    78%

    Oracle CRM On Demand

    Feature Set Not Supported
    N/A
    IBM Cognos Analytics with Watson ranks higher in 6/6 features

    REST API

    8.4
    84%
    37 Ratings
    N/A
    0 Ratings

    Javascript API

    8.5
    85%
    35 Ratings
    N/A
    0 Ratings

    iFrames

    8.3
    83%
    9 Ratings
    N/A
    0 Ratings

    Java API

    6.9
    69%
    11 Ratings
    N/A
    0 Ratings

    Themeable User Interface (UI)

    7.1
    71%
    10 Ratings
    N/A
    0 Ratings

    Customizable Platform (Open Source)

    7.8
    78%
    7 Ratings
    N/A
    0 Ratings

    Sales Force Automation

    IBM Cognos Analytics with Watson

    Feature Set Not Supported
    N/A
    8.8

    Oracle CRM On Demand

    88%
    Oracle CRM On Demand ranks higher in 9/9 features

    Customer data management / contact management

    N/A
    0 Ratings
    9.4
    94%
    10 Ratings

    Workflow management

    N/A
    0 Ratings
    8.9
    89%
    9 Ratings

    Territory management

    N/A
    0 Ratings
    9.4
    94%
    9 Ratings

    Opportunity management

    N/A
    0 Ratings
    9.3
    93%
    10 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    N/A
    0 Ratings
    9.0
    90%
    7 Ratings

    Contract management

    N/A
    0 Ratings
    7.7
    77%
    9 Ratings

    Quote & order management

    N/A
    0 Ratings
    8.5
    85%
    9 Ratings

    Interaction tracking

    N/A
    0 Ratings
    8.3
    83%
    9 Ratings

    Channel / partner relationship management

    N/A
    0 Ratings
    8.3
    83%
    8 Ratings

    Customer Service & Support

    IBM Cognos Analytics with Watson

    Feature Set Not Supported
    N/A
    8.5

    Oracle CRM On Demand

    85%
    Oracle CRM On Demand ranks higher in 3/3 features

    Case management

    N/A
    0 Ratings
    8.5
    85%
    9 Ratings

    Call center management

    N/A
    0 Ratings
    8.7
    87%
    9 Ratings

    Help desk management

    N/A
    0 Ratings
    8.1
    81%
    9 Ratings

    Marketing Automation

    IBM Cognos Analytics with Watson

    Feature Set Not Supported
    N/A
    8.8

    Oracle CRM On Demand

    88%
    Oracle CRM On Demand ranks higher in 2/2 features

    Lead management

    N/A
    0 Ratings
    8.9
    89%
    9 Ratings

    Email marketing

    N/A
    0 Ratings
    8.8
    88%
    8 Ratings

    CRM Project Management

    IBM Cognos Analytics with Watson

    Feature Set Not Supported
    N/A
    8.7

    Oracle CRM On Demand

    87%
    Oracle CRM On Demand ranks higher in 3/3 features

    Task management

    N/A
    0 Ratings
    8.3
    83%
    8 Ratings

    Billing and invoicing management

    N/A
    0 Ratings
    9.7
    97%
    8 Ratings

    Reporting

    N/A
    0 Ratings
    8.3
    83%
    8 Ratings

    CRM Reporting & Analytics

    IBM Cognos Analytics with Watson

    Feature Set Not Supported
    N/A
    8.4

    Oracle CRM On Demand

    84%
    Oracle CRM On Demand ranks higher in 3/3 features

    Forecasting

    N/A
    0 Ratings
    8.7
    87%
    9 Ratings

    Pipeline visualization

    N/A
    0 Ratings
    8.6
    86%
    9 Ratings

    Customizable reports

    N/A
    0 Ratings
    8.0
    80%
    9 Ratings

    Customization

    IBM Cognos Analytics with Watson

    Feature Set Not Supported
    N/A
    8.4

    Oracle CRM On Demand

    84%
    Oracle CRM On Demand ranks higher in 4/4 features

    Custom fields

    N/A
    0 Ratings
    8.9
    89%
    10 Ratings

    Custom objects

    N/A
    0 Ratings
    8.1
    81%
    10 Ratings

    Scripting environment

    N/A
    0 Ratings
    8.0
    80%
    8 Ratings

    API for custom integration

    N/A
    0 Ratings
    8.7
    87%
    9 Ratings

    Security

    IBM Cognos Analytics with Watson

    Feature Set Not Supported
    N/A
    9.4

    Oracle CRM On Demand

    94%
    Oracle CRM On Demand ranks higher in 2/2 features

    Single sign-on capability

    N/A
    0 Ratings
    9.0
    90%
    8 Ratings

    Role-based user permissions

    N/A
    0 Ratings
    9.9
    99%
    10 Ratings

    Social CRM

    IBM Cognos Analytics with Watson

    Feature Set Not Supported
    N/A
    9.9

    Oracle CRM On Demand

    99%
    Oracle CRM On Demand ranks higher in 2/2 features

    Social data

    N/A
    0 Ratings
    9.8
    98%
    6 Ratings

    Social engagement

    N/A
    0 Ratings
    9.9
    99%
    6 Ratings

    Integrations with 3rd-party Software

    IBM Cognos Analytics with Watson

    Feature Set Not Supported
    N/A
    8.6

    Oracle CRM On Demand

    86%
    Oracle CRM On Demand ranks higher in 2/2 features

    Marketing automation

    N/A
    0 Ratings
    8.5
    85%
    9 Ratings

    Compensation management

    N/A
    0 Ratings
    8.8
    88%
    8 Ratings

    Platform

    IBM Cognos Analytics with Watson

    Feature Set Not Supported
    N/A
    9.3

    Oracle CRM On Demand

    93%
    Oracle CRM On Demand ranks higher in 1/1 features

    Mobile access

    N/A
    0 Ratings
    9.3
    93%
    7 Ratings

    Attribute Ratings

    • Oracle CRM On Demand is rated higher in 3 areas: Likelihood to Recommend, Usability, Implementation Rating

    Likelihood to Recommend

    8.1

    IBM Cognos Analytics with Watson

    81%
    96 Ratings
    8.2

    Oracle CRM On Demand

    82%
    11 Ratings

    Likelihood to Renew

    10.0

    IBM Cognos Analytics with Watson

    100%
    24 Ratings

    Oracle CRM On Demand

    N/A
    0 Ratings

    Usability

    8.0

    IBM Cognos Analytics with Watson

    80%
    7 Ratings
    9.0

    Oracle CRM On Demand

    90%
    1 Rating

    Availability

    8.6

    IBM Cognos Analytics with Watson

    86%
    8 Ratings

    Oracle CRM On Demand

    N/A
    0 Ratings

    Performance

    9.0

    IBM Cognos Analytics with Watson

    90%
    10 Ratings

    Oracle CRM On Demand

    N/A
    0 Ratings

    Support Rating

    10.0

    IBM Cognos Analytics with Watson

    100%
    15 Ratings

    Oracle CRM On Demand

    N/A
    0 Ratings

    In-Person Training

    8.7

    IBM Cognos Analytics with Watson

    87%
    4 Ratings

    Oracle CRM On Demand

    N/A
    0 Ratings

    Online Training

    8.0

    IBM Cognos Analytics with Watson

    80%
    4 Ratings

    Oracle CRM On Demand

    N/A
    0 Ratings

    Implementation Rating

    7.0

    IBM Cognos Analytics with Watson

    70%
    14 Ratings
    10.0

    Oracle CRM On Demand

    100%
    2 Ratings

    Configurability

    8.0

    IBM Cognos Analytics with Watson

    80%
    2 Ratings

    Oracle CRM On Demand

    N/A
    0 Ratings

    Ease of integration

    8.0

    IBM Cognos Analytics with Watson

    80%
    2 Ratings

    Oracle CRM On Demand

    N/A
    0 Ratings

    Product Scalability

    10.0

    IBM Cognos Analytics with Watson

    100%
    2 Ratings

    Oracle CRM On Demand

    N/A
    0 Ratings

    Vendor post-sale

    7.0

    IBM Cognos Analytics with Watson

    70%
    1 Rating

    Oracle CRM On Demand

    N/A
    0 Ratings

    Vendor pre-sale

    7.0

    IBM Cognos Analytics with Watson

    70%
    1 Rating

    Oracle CRM On Demand

    N/A
    0 Ratings

    Likelihood to Recommend

    IBM

    IBM Cognos Analytics provides our organization with a workspace for data visualization and analysis, with a wide variety of customization options. It is well suited for exploring and discovering trends with the information provided in real time. It has the ability to create very attractive reports and dashboards. It offers robust controls for comprehensive data protection, generating reliability in the use of significant information
    Read full review

    Oracle

    I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
    Read full review

    Pros

    IBM

    • Pixel perfect reports. If a client can provide a pixel-perfect mockup, I can make the report indistinguishable from the mockup.
    • Data security. It doesn't matter who the user is; when they log in and run a report, they will only see the data they are permitted to see.
    • Performant reports on large data. Many tools have issues running on tables containing only a few million rows. Cognos can consistently run reports on multi-billion row tables without issue.
    • Embedding reports in third-party tools. With Cognos Mashup Services, it is possible to build a report in IBM Cognos Analytics with Watson and call it programmatically. Need straight HTML? No problem. JSON? Atom? All good.
    Read full review

    Oracle

    • Application customization is a key strength. We can create custom home page experiences for each type of user, customize object layouts to change dynamically depending on object type, and create an embedded sales process unique to our organization that helps facilitate the user through the process by specifying required fields dependent on what stage of the process they are in. The ability to customize goes directly to the success of user adoption - the fact that we can customize layouts and processes to support our internal business processes helps users make the most of the system.
    • Robust Reporting. The reporting and data warehouse capabilities are excellent. We have thousands of custom reports delivered in a number of ways - on home pages, on dashboards, on demand through the reporting menu, and on custom web tabs. These reports range from simple lists to complex multi-object analyses.
    • Ability to get data in and get data out. CRMOD makes it very easy to import data into any object. This is helpful for importing lists or making mass changes. Exporting data is equally easy, both from an administrator standpoint and for the user. Users can display a list or do a custom advanced search and then easily export the data to Excel without any admin help. They can also export from any report, which is helpful when sales data needs to be combined with other financial data in a larger analysis.
    • The system's workflow capabilities allow us to improve field validation, send important notifications, and enforce business process requirements.
    Read full review

    Cons

    IBM

    • OLAP-cubes MUST IMMEDIATELY be upgraded to 64-bit-technology (if not, we are lost as Cognos/IBM-customer).
    • Easier integration of complex authorisation systems (concepts) into cubes (vertical as well as horizontal authorisation).
    • Much more statistics-functionality in cubes! (IBM bought SPSS 10 years ago!! where is the benefit of Cognos-users!!)!!!
    Read full review

    Oracle

    • A scripting mechanism is needed to customize the data entry forms. As any data driven system, Oracle CRM on demand is as reliable as its data is. Having sales people entering and maintaining the data you have to make sure they are doing that and not cutting corners. One way to do that is to enforce the business requirements in the entry forms.
    • User interface / user experience definitely can and should be improved.
    • It needs a way to send automatic reports on a schedule via email.
    • Support: as usual the Oracle support tends to be tedious and lengthy.
    Read full review

    Pricing Details

    IBM Cognos Analytics with Watson

    Starting Price

    $10 per month per user

    Editions & Modules

    IBM Cognos Analytics with Watson editions and modules pricing
    EditionModules
    On Demand - Standard$10.001
    On Demand - Premium$40.002

    Footnotes

    1. per month per user
    2. per month per user

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    30-day free trial available.

    Pricing Info

    Oracle CRM On Demand

    Starting Price

    Editions & Modules

    Oracle CRM On Demand editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      IBM

      For an existing solution, renewing licenses does provide a good return on investment. Additionally, while rolling out scorecards and dashboards with little adhoc capabilities, to end users, cognos is very easily scalable. It also allows to create a solution that has a mix of OLAP and relational data-sources, which is a limitation with other tools. Synchronizing with existing security setup is easy too.
      Read full review

      Oracle

      No answers on this topic

      Usability

      IBM

      We have a strong user base (3500 users) that are highly utilizing this tool. Basic users are able to consume content within the applied security model. We have a set of advanced users that really push the limits of Cognos with Report and Query Studio. These users have created a lot of personal content and stored it in 'My Reports'. Users enjoy this flexibility.
      Read full review

      Oracle

      Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
      Read full review

      Reliability and Availability

      IBM

      Reports can typically be viewed through any browser that can access the server, so the availability is ultimately up to what the company utilizing it is comfortable with allowing, though report development tends to be more picky about browsers and settings as mentioned above. It also has an optional iPad app and general mobile browsing support, but dashboards lack the mobile compatibility. What keeps it from getting a higher score is the desktop tools that are vital to the development process. The compatibility with only Windows when the server has a wide range of compatibility can be a real sore point for a company that outfits its employees exclusively with Mac or Linux machines. Of course, if they are planning on outsourcing the development anyways, it's a rather moot point
      Read full review

      Oracle

      No answers on this topic

      Performance

      IBM

      Overall no major complaints but it doesn't handle DMR (Dimensionally Modeled for Relational) very well. DMR modelling is a capability that IBM Cognos Framework Manager provides allowing you to specify dimensional information for relational metadata and allows for OLAP-style queries. However, the capability is not very efficient and, for example, if I'm using only 2 columns on a 20-column model, the software is not smart enough to exclude 18 columns and the query side gets progressively larger and larger until it's effectively unusable.
      Read full review

      Oracle

      No answers on this topic

      Support Rating

      IBM

      Why is their web application not working as fast as you think it should? They never know, and it is always a a bunch of shots in the dark to find out. Trying to download software from them is like trying to find a book at the library before computers were invented.
      Read full review

      Oracle

      No answers on this topic

      In-Person Training

      IBM

      Onsite training provided by IBM Cognos was effective and as expected. They did not perform training with our data which was a bit difficult for our end-users.
      Read full review

      Oracle

      No answers on this topic

      Online Training

      IBM

      The online courses they offer are thorough and presented in such a way that someone who isn't already familiar with the general design methodologies used in this field will be capable of making a good design. The training environments are provided as a fully self contained virtual machine with everything needed already to create the environments. We've had some persisting issues with the environments becoming unavailable, but support has been responsive when these issues arise and straightening them out for us
      Read full review

      Oracle

      No answers on this topic

      Implementation Rating

      IBM

      Make sure that any custom tables that you have, are built into your metadata packages. You can still access them via SQL queries in Cognos, but it is much easier to have them as a part of the available metadata packages.
      Read full review

      Oracle

      With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
      Read full review

      Alternatives Considered

      IBM

      The AI and the automation in IBM Cognos Analytics are pretty simple to use and almost provide accurate data. The report part compared to the Medidata Rave is always efficient and error-proof I got the reports nearly 90 percent. The analysis is pretty good I actually got the outcome that I wanted to produce.
      Read full review

      Oracle

      Oracle app is more available on different mobile devices, Microsoft Dynamics has only Windows and Android but Oracle has both web-based, Mac, IOS. Social CRM feature is another one that Microsoft Dynamics doesn't provide. On the other hand, Microsoft Dynamics provides offline line access. Also, Oracle integrations fit our needs better. Also Ticketing system support is better.
      Read full review

      Scalability

      IBM

      The Cognos architecture is well suited for scalability. However, the architecture must be designed with scalability in mind from day one of the implementation. We recently upgraded from 10.1 to 10.2.1 and took the opportunity to revamp our architecture. It is now poised for future growth and scalability.
      Read full review

      Oracle

      No answers on this topic

      Return on Investment

      IBM

      • The team that implemented this software tells me that the ROI is not obtained instantly; it must go through long months before obtaining good results.
      • There are functions that are not easy for all users; this makes it difficult to obtain positive results in the first months.
      • A year has to pass before noticing that after its configuration, we can work without delays.
      Read full review

      Oracle

      • A single platform for tracking, reporting, and control of all data and clients records
      • Manageable outsourcing for development and support functions for the applications we need to use.
      • Lots of integration opportunities, and covers all information gaps and inconsistencies caused by human errors.
      Read full review

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