IBM Digital Commerce vs. Zentail

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Digital Commerce
Score 9.0 out of 10
N/A
IBM Digital Commerce is an e-commerce platform that is designed to deliver omni-channel shopping experiences, including mobile, social, and in-store. In June 2019, IBM Digital Commerce was acquired by HCL Technologies.N/A
Zentail
Score 10.0 out of 10
N/A
Zentail is a commerce operations management (COM) platform that aims to simplify ecommerce. Features include PIM technology, listing, repricing, inventory management, supply chain and order management. Zentail integrates into various sales channels, like Amazon, eBay, Google Shopping, Walmart Marketplace and Shopify. Its AI-powered PIM tech (SMART Types) lets sellers adapt product data to each marketplace's requirements and avoid listing errors or incomplete data. The platform was named…N/A
Pricing
IBM Digital CommerceZentail
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
IBM Digital CommerceZentail
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAll plans are annual and customized to each user's business requirements and customizations. Pricing is discounted for our beta partners.
More Pricing Information
Community Pulse
IBM Digital CommerceZentail
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
IBM Digital CommerceZentail
Online Storefront
Comparison of Online Storefront features of Product A and Product B
IBM Digital Commerce
7.6
3 Ratings
1% below category average
Zentail
9.6
1 Ratings
22% above category average
Product catalog & listings8.03 Ratings10.01 Ratings
Product management8.03 Ratings00 Ratings
Bulk product upload8.03 Ratings9.01 Ratings
Branding8.03 Ratings00 Ratings
Mobile storefront8.03 Ratings00 Ratings
Product variations8.03 Ratings10.01 Ratings
Website integration8.03 Ratings10.01 Ratings
Visual customization8.03 Ratings9.01 Ratings
CMS4.02 Ratings00 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
IBM Digital Commerce
6.0
3 Ratings
23% below category average
Zentail
-
Ratings
Abandoned cart recovery6.02 Ratings00 Ratings
Checkout user experience6.03 Ratings00 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
IBM Digital Commerce
6.0
3 Ratings
32% below category average
Zentail
-
Ratings
eCommerce security6.03 Ratings00 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
IBM Digital Commerce
7.0
3 Ratings
7% below category average
Zentail
10.0
1 Ratings
29% above category average
Promotions & discounts7.03 Ratings10.01 Ratings
Personalized recommendations7.03 Ratings00 Ratings
SEO7.03 Ratings00 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
IBM Digital Commerce
6.2
3 Ratings
23% below category average
Zentail
9.6
1 Ratings
21% above category average
Multi-site management8.03 Ratings10.01 Ratings
Order processing5.03 Ratings9.01 Ratings
Inventory management6.03 Ratings9.01 Ratings
Shipping6.03 Ratings10.01 Ratings
Custom functionality6.03 Ratings10.01 Ratings
Best Alternatives
IBM Digital CommerceZentail
Small Businesses
Ecwid by Lightspeed
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Score 10.0 out of 10
Ecwid by Lightspeed
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Score 10.0 out of 10
Medium-sized Companies
Shopify Plus
Shopify Plus
Score 8.9 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Enterprises
Kentico Xperience
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Score 7.1 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
IBM Digital CommerceZentail
Likelihood to Recommend
9.0
(5 ratings)
10.0
(1 ratings)
Likelihood to Renew
8.0
(2 ratings)
-
(0 ratings)
Support Rating
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
IBM Digital CommerceZentail
Likelihood to Recommend
IBM
I think WebSphere Commerce is well suited for customers looking to sell products online that need robustness and scalability as a priority. It provides a complete order cycle out of the box, or you can integrate with your existing order fulfillment. Online shopping models like digital subscriptions or a marketplace are not well suited as it requires a lot of customization
Read full review
HD Trade Services, Inc. (DBA Zentail Commerce)
Having Zentail in your business or enterprise is an advantage regardless of the size and the company, since the mission of this software is to boost the income of your business by finding the right customers who are looking for your services or products as a solution, online marketing It has never been as rewarding as this program is, that is why we have no doubt that Zentail is one of the best programs to sell and manage and company in the cloud.
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Pros
IBM
  • Websphere commerce provides efficient contract based pricing. Contract based pricing greatly helps in handling prices for different business
  • Catalog filtering is one other strength of websphere commerce, as it helps to filter the show only those products that the customer is entitled to
  • Extended site model is one other strength of WCS as it greatly helps in having multiple e-commerce sites for different demographics, for branding etc
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HD Trade Services, Inc. (DBA Zentail Commerce)
  • There are many pages and websites where this program gives you the opportunity to experience a business process with new customers interested in your business and the products you offer.
  • Zentail is a space where the best sellers can achieve new goals for their company, with the aim of seeing massive growth in their work and highlighting their position.
Read full review
Cons
IBM
  • The e-Marketing spots contain content associated with marketing activities to target customer segment - needs some improvement. The algorithm to set up the priority of each of the Web Activity with in eMarketing spot is little bit confusing.
  • The catalog load can be simplified.
  • WebSphere Commerce is a huge application - someone needs to spend at least 5-6 years to learn about the whole application.
Read full review
HD Trade Services, Inc. (DBA Zentail Commerce)
  • One of the things that makes it difficult for us is to fully understand the objective of each of the functions of this program and how it works correctly.
  • I would like a new update to improve and innovate with the presentation of images that we upload, I would like to be able to group them in a more attractive and interactive order for the client.
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Likelihood to Renew
IBM
The scalability and various configurations of the product allows for a wide range of e-commerce site features. It provides a storefront to begin with so it helps with speeding up development.
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HD Trade Services, Inc. (DBA Zentail Commerce)
No answers on this topic
Alternatives Considered
IBM
IBM Digital Commerce was a lot more customizable and had a good engine for us to make enhancements. We were not locked down to certain integrations and we were able to utilize a lot of the features outside of the box vs using a prescribed set of features and functionality that other tools would force us to use
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HD Trade Services, Inc. (DBA Zentail Commerce)
No answers on this topic
Return on Investment
IBM
  • For our clients in the apparel industry, the flexibility that WCS provides to scale up really helped their online business to grow tremendously.
  • Our client in the restaurant industry can't quite leverage what WCS has to offer though as it doesn't really fit their shopping model.
  • Another positive impact is that it allows our clients to streamline their commerce system in interacting with their backend.
Read full review
HD Trade Services, Inc. (DBA Zentail Commerce)
  • Zentail is the main program that most expands the products of my department of work, as well as the main entrance of the commercial and economic processes.
  • We have been spectators of how, with the help of this program, the range of clients who are normally interested in investing in our products has expanded.
Read full review
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