Instana, an IBM company since the December 2020 acquisition, provides APM services for SOA, microservices, containerized applications and Kubernetes, and cloud native applications, as well as discovery and monitoring for IT assets.
$75
per month per host
Scout
Score 9.1 out of 10
N/A
Scout, from the small American company of the same name, is an IT infrastructure monitoring service.
I would recommend IBM Instana based on its strengths in automating application performance monitoring, dynamic tracing, and its ability to handle modern, containerized environments effectively. The automatic discovery and mapping feature, along with AI-powered anomaly detection, provide valuable insights for proactive issue resolution. However, I would consider factors such as the organization's specific technology stack, scalability requirements, and budget constraints. Conducting a thorough evaluation, including a trial or proof of concept, would be essential to ensure that IBM Instana aligns with our unique needs and contributes positively to our technology and business objectives.
Scout does a fantastic job with all of the modules and it is easy to navigate. A nice addition was the cyber security module. I can not think of a less appropriate scenario.
I specifically use the risk assessment module and do risk assessments on any new product we introduce into our network or any company that we are thinking about taking on as a client.
I also use the vendor management module for any due diligence that comes up with a new company or a company that we may use once and then not use again.
I believe that the "live" option in monitoring does not truly update the status in real-time, thus I must manually update to feel comfortable.
The call analysis tool might be improved, third-party resources are restricted, and the pricing is slightly more than competitors in comparable categories.
There are not many areas that I would change in Scout. If I were to change anything it would be just to add a description of when I would use a report, such as managers, board of directors, or regulators.
We chose IBM Instana for several reasons, and the most important one is that we didn't have to make changes in our code for nearly all of our applications for it to work. We are happy with the decision we made to use IBM Instana.
I've already explained why this product beats Excel hands down in time and money. I also love the way it sends you an email when you forget any due diligence or testing that needs to be done.
I like that everything is in one place. We used to use Excel spreadsheets and it was very hard to keep everything in one place or to find something specific. Now it is very easy finding what you're looking for with this all in one solution.
This solution pays for itself with the time saved from not looking at spreadsheets.
When the regulators come and they ask for a assessment I can get it for them in very short order.
