iMIS vs NetForum by Community Brands

• Flexibility and Customization: iMIS is like a tailored suit. We track all kinds of information and it gives us the ability to customize our screens, add custom fields, and build out the navigation to mirror actual data processing and workflows.
• API: iMIS is like a box of legos. Not only do you get what’s pictured on the box, but the API gives us the ability to adapt it, add new bricks (custom apps), and extend it beyond its original design. We have created several new modules that solved our Gap Analysis identified during our product evaluation process.
• Great Support: Our relationship with ASI like a good marriage. They provide great support and they listen to their customers. Their product team also does sprint reviews and invites customers to participate and have a voice in the product road map.

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• Can store a lot of information. There are many different modules and each module has a lot of spaces for details such as birthday, gender, spouse and children's names, emergency contact information, photos and more.
• Can be linked to our internal systems. Our awards system is run through our organization's website but the winners are sent to netFORUM so that their records indicate the awards and distinctions they have achieved without us having to manually enter all of these.
• Can provide a lot of reporting information which is useful for data collection or year-end reporting needs.

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• The iMIS integration process could use some improvement. Integrating iMIS with 3rd party applications can be challenging. This is an area where my company, Organized Bits, is working to help the community. We have built an integration platform solves this problem.

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• The queries and reports are not user-friendly. One really needs to understand the search terminology to run queries and reports.
• There is no way to prevent duplicates so if someone enters an updated address for a member but creates a new record instead of updating the current record, there are now two records for that person which makes some of the data difficult to sift through.
• Linking members to their organization is difficult because if someone enters an organization slightly differently from the way it is registered in netFORUM, the person will not be linked to the organization and the reports that say how many members come from a specific institution is now inaccurate.

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• As iMIS has matured, it has provided many tools that allow an organization to implement processes using out of the box tools. This removes the need for custom programming and allows the product to remain on the upgrade path.

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• Easier to see expiring or expired memberships and initiate the renewal process
• Streamlining of data increases employee efficiency
• Difficulty in using it to its full potential means that the total possible ROI may not be achieved

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