iMIS Engagement Management System vs NetForum by Community Brands

Likelihood to Recommend

iMIS Engagement Management System is well suited for associations or other non-profits that operate without a lot of bells and whistles. So far in my experience if you want to do more sophisticated operations, marketing in my specific role, then iMIS Engagement Management System may not be the best AMS. It does the basics well but the more high-powered you want to get then the more it's going to cost by having your vendor of choice to work to enhance or upgrade what you have.

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Daniel McHugh

Director of Marketing

Financial Planning AssociationNon-profit Organization Management, 11-50 employees

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If you have a question about a function or tech problem it's a great place to get answers

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Larry Parish

Social Media Manger

ATTIC, INCNon-profit Organization Management, 11-50 employees

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Pros

One-stop-shop. I love that we have one system that will track our income, manage membership, email contacts, manage our website and pull reports.
Response time on support tickets. Whenever I have a problem using iMIS, I can either log into their support site to submit a help ticket or send it directly from my email account. Someone normally responds to me within the hour and then I will get a solution within the day no matter the time of day I submit the ticket.
Easy to use widgets. I love using widgets to pull a page together. They have slideshow widgets that use on a daily basis. There are also forum widgets and widgets to pull an already created query to a page you choose to display this information on.

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Verified User

Director in Marketing

Non-Profit Organization Management Company, 1-10 employees

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Can store a lot of information. There are many different modules and each module has a lot of spaces for details such as birthday, gender, spouse and children's names, emergency contact information, photos and more.
Can be linked to our internal systems. Our awards system is run through our organization's website but the winners are sent to netFORUM so that their records indicate the awards and distinctions they have achieved without us having to manually enter all of these.
Can provide a lot of reporting information which is useful for data collection or year-end reporting needs.

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Jeanette Gass

Program Development & Special Projects Coordinator

The Optical Society (OSA)Non-Profit Organization Management, 51-200 employees

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Cons

System Performance: iMIS has always seemed to have had performance issues....sluggish specifically. Though some of that may be in part to some of our customizations, but we don’t think so.
Integrations with 3rd Party Products: we would like to see more integrations with 3rd party apps.

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David Drinnon

Director of Information Technology & Assistant Pastor

Second Baptist Church, Houston, TXReligious Institutions, 1001-5000 employees

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need more users
better search

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Larry Parish

Social Media Manger

ATTIC, INCNon-profit Organization Management, 11-50 employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Required

Starting Price

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General

Free Trial

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Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Starting Price

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Alternatives Considered

I think both are great tools. They both have their strengths and weaknesses. I really like the CMS component that comes with iMIS. It is important for an organization to be able to quickly build websites to engage their members. iMIS provides tools to do this out of the box.

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Verified User

Director in Information Technology

Computer Software Company, 11-50 employees

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netFORUM is better at data collection and support for the price.

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Jeanette Gass

Program Development & Special Projects Coordinator

The Optical Society (OSA)Non-Profit Organization Management, 51-200 employees

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Return on Investment

iMIS had a neutral impact on my non-profit organization's overall business objectives. Both the finance and department teams just worked around the limitations that iMIS had.

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