Infinity vs. Pendo Feedback

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Infinity
Score 8.1 out of 10
N/A
Infinity is an all-in-one project management platform where you can organize anything. The vendor says they offer a toolset that allows you to organize any type of project, no matter the size and complexity. Customizable structure and powerful overview features make sure that, as you keep using the tool, your workflow never becomes cluttered, but rather organized in the most flexible way. With the ability to have your data just a click away, you’ll…
$3.75
per month per user
Pendo Feedback
Score 6.9 out of 10
N/A
Pendo Feedback (formerly Receptive, acquired 2019) is a SaaS product management platform that allows users to collect product feedback and feature requests from customers as well as internal teams, and collaborate on the product roadmap.N/A
Pricing
InfinityPendo Feedback
Editions & Modules
Basic
$3.75
per month. Total $18.75/month billed annually per user
PRO
$6
per month. Total $30/month billed annually per user
ENTERPRISE
Contact Sales
No answers on this topic
Offerings
Pricing Offerings
InfinityPendo Feedback
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details14-Day Money Back Guarantee
More Pricing Information
Features
InfinityPendo Feedback
Project Management
Comparison of Project Management features of Product A and Product B
Infinity
7.7
3 Ratings
3% above category average
Pendo Feedback
-
Ratings
Task Management9.03 Ratings00 Ratings
Resource Management8.62 Ratings00 Ratings
Team Collaboration9.43 Ratings00 Ratings
Support for Agile Methodology8.01 Ratings00 Ratings
Document Management5.83 Ratings00 Ratings
Mobile Access5.53 Ratings00 Ratings
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InfinityPendo Feedback
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User Ratings
InfinityPendo Feedback
Likelihood to Recommend
8.1
(3 ratings)
8.7
(4 ratings)
Support Rating
9.0
(2 ratings)
8.6
(3 ratings)
User Testimonials
InfinityPendo Feedback
Likelihood to Recommend
Infinity
Inifnity helps ensure projects stay on track while helping team members maximize productivity. Additionally, this software offers comprehensive reporting capabilities so managers can get real-time insights into the performance of their entire team or individual projects. Also a good thing is that is very cheap.
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Pendo.io
Receptive is very effective for multiple internal teams/department of a single product who need to scale their product feedback management effectively. We've been leveraging it for one of our products and it was so successful, that we implemented it with a second product. The main issue we ran into situationally with that was managing 2+ modules (products) in Receptive; it was a bit more difficult to present Receptive to two different customer bases/users (we couldn't change the appearance) and slightly confusing to do within the app (lots of filtering needed). I have heard that support of multiple modules is something that Receptive will likely be working on in the near future, so that's good news.
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Pros
Infinity
  • Beautiful UI.
  • Really customizable to your needs.
Read full review
Pendo.io
  • Easy collection of enhancement requests
  • Linking to Jira tickets for development priorities
  • Provides visibility for our customers into their priorities
Read full review
Cons
Infinity
  • batch move of selected items
  • Dashboard with tasks assignment across all boards
  • Mobile app experience
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Pendo.io
  • Do not charge per user (we almost cancelled over that).
  • Get rid of or make the assumption of time and money saved more realistic.
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Support Rating
Infinity
The support for Infinity project management software is undeniably excellent. The customer service team have proven to be knowledgeable and efficient, responding quickly to queries with accurate solutions. Furthermore, the extensive online resources provide an array of tips and advice on using the product, helping users get the most out of it. What's more, the developers are always adding new features and improvements to make sure that the users stay ahead of the curve when it comes to their business needs. This also means that if there's ever an issue with a feature or functionality, they'll be quick to address it and even provide guidance on how to best use it in order to achieve a desired outcome.
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Pendo.io
The support team is great - responsive and helpful.
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Alternatives Considered
Infinity
These can compare, but they also kind of don't. If you need a simple kanban project management tool, then you'll be just fine sticking with Trello. However, if you want a customizable and beautiful project management system, then Infinity would likely serve your needs.
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Pendo.io
We had UserVoice prior to Receptive but it was just too clunky and extensive for our needs. It was less about automation and still very manual work to process feedback. It also didn't provide collaboration levels that we needed for our internal teams to work together. ProdPad was a very clean tool but also didn't enable us to automate the process like Receptive does.
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Return on Investment
Infinity
  • We save thousands of dollars each year
  • We communicate in projects better
  • We have clear and straightforward sales funnels
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Pendo.io
  • Able to tie costs to enhancement requests via Jira integration
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ScreenShots