Infor Adage (Discontinued) vs. Zoho One

It is a factory process ERP suitable for flow manufacturing, perhaps the best in its class for functionality and value. Great for medium sized manufacturers.. especially food manufacturers.

Incentivized

Advantages

• The price-quality ratio is excellent, even though Odoo has become very competitive.
• The time to implementation is also great, if not one of the best.
• Excellent billing and service desk apps

It is not the best solution if you are looking into a collaboration-focused software suite.

• Stability, it reminds of a old COBOL system found in plants. It just runs and never stops.
• Established, Infor Adage made an A grade platform.
• Support, even though Infor Adage is not supporting it anymore, other companies are still developing add ons for it.

Incentivized

• CRM integrates nicely using our Zapier environment.
• The Lead to Contact/Account Conversion is very intuitive.
• Deals, Sales Orders, and Contract Zoho Sign work well together.

• Infor has moved onto their new manufacturing package, so they have slowed in their development of Adage, and the user interface is a bit dated, but functional. It could use a technical refresh on the operator screens and access. It is not web based.
• Integration with EDI is weak. There is poor support for ASNs (Advanced Ship Noticies) and freight management has to be brought in from the outside.
• Security takes a while to update and administer.

Incentivized

• The integration is loose and needs to be more stable and a true integration
• Development appears to take long periods of time to bring customer enhancements into the next release. I have seen numerous obvious business application needs to be brought to the attention that is still 2-3 years old without an update
• Unified User Interface and back end functionality/configuration across applications

Incentivized

While the software is easy to use and pick up, the different user interfaces and limits across the application make it difficult and slow to implement additional applications quickly and seamlessly across the organization. If the User interface was more consistent we would be able to pick up and train on new apps more efficiently

Incentivized

Support is great as a customer, as a partner I get moved to that team more often and find issues in the support being provided. It also appears that the support agents do not take into account all the information provided and default back to the "step 1 of the playbook" instead of taking into account the business reason the support is being requested and understanding the steps already taken.

Incentivized

I was not here for when Adage was introduced but I can say having had experience with Oracle I can say that it can hold its own. When it gets down to, Adage is easier and cheaper to maintain then other ERP's. It can do the same tasks other ERP's can do and does them well.

Incentivized

5 years ago, we decided to use Odoo. At that time, the enterprise version of Odoo was not competitive enough for a small company with minor integration needs when it comes to the pricing per user. Nowadays, pricing is almost equal. The effort of integration processes with Odoo is still higher even though it delivers more potential. A decision between both today would be more difficult for us.

• It's scaled well with our company, and we haven't seen the need to switch packages, it works well for us.
• Our IT staff doesn't spend time fighting application or data failures, it's a clean running package (we have an IT staff of 3).
• We can get our work done, and it handles business loads well.

Incentivized

• It has had an overall negative impact since we migrated from HubSpot due to the overall lack of support.
• Our users are frustrated with the complexity and lack of consistency in the admin portals.
• CRM is the only tool that is ready for business at scale.