Insightly vs. Softdial Contact Center
Insightly vs. Softdial Contact Center
Product | Rating | Most Used By | Product Summary | Starting Price |
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Insightly | N/A | Insightly is presented as a modern, affordable CRM that is easy to use, simple to customize, and that scales with companies as they grow, designed to solve common pain points that legacy CRMs can't. Available in any vertical, Insightly CRM customers can add companion products for marketing automation, customer service, and integrations in the same platform. Insightly has more than a million users worldwide. | $0 per month Up to 2 users | |
Softdial Contact Center | N/A | Softdial Contact Center is a call center software offering from Sytel. | N/A |
Insightly | Softdial Contact Center | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Insightly | Softdial Contact Center | |
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Top Pros |
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Top Cons |
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Insightly | Softdial Contact Center | ||||||||||||||||||||||||||||||
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Sales Force Automation |
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Customer Service & Support |
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Marketing Automation |
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CRM Project Management |
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CRM Reporting & Analytics |
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Customization |
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Security |
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Social CRM |
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Integrations with 3rd-party Software |
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Platform |
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Insightly | Softdial Contact Center | |
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Small Businesses | Salesmate Score 9.8 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Creatio Score 9.1 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Creatio Score 9.1 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Insightly | Softdial Contact Center | |
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Likelihood to Recommend | 8.8 (398 ratings) | - (0 ratings) |
Likelihood to Renew | 8.1 (31 ratings) | - (0 ratings) |
Usability | 8.7 (134 ratings) | - (0 ratings) |
Availability | 10.0 (4 ratings) | - (0 ratings) |
Performance | 10.0 (23 ratings) | - (0 ratings) |
Support Rating | 7.0 (33 ratings) | - (0 ratings) |
Online Training | 9.2 (7 ratings) | - (0 ratings) |
Implementation Rating | 6.6 (24 ratings) | - (0 ratings) |
Configurability | 7.0 (16 ratings) | - (0 ratings) |
Contract Terms and Pricing Model | 10.0 (1 ratings) | - (0 ratings) |
Ease of integration | 10.0 (9 ratings) | - (0 ratings) |
Product Scalability | 10.0 (7 ratings) | - (0 ratings) |
Vendor post-sale | 10.0 (1 ratings) | - (0 ratings) |
Vendor pre-sale | 10.0 (1 ratings) | - (0 ratings) |
Insightly | Softdial Contact Center | |
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Likelihood to Recommend | Insightly, Inc. | Sytel No answers on this topic |
Pros | Insightly, Inc. | Sytel No answers on this topic |
Cons | Insightly, Inc. | Sytel No answers on this topic |
Likelihood to Renew | Insightly, Inc. | Sytel No answers on this topic |
Usability | Insightly, Inc. | Sytel No answers on this topic |
Reliability and Availability | Insightly, Inc. | Sytel No answers on this topic |
Performance | Insightly, Inc. | Sytel No answers on this topic |
Support Rating | Insightly, Inc. | Sytel No answers on this topic |
Online Training | Insightly, Inc. | Sytel No answers on this topic |
Implementation Rating | Insightly, Inc. | Sytel No answers on this topic |
Alternatives Considered | Insightly, Inc. | Sytel No answers on this topic |
Scalability | Insightly, Inc. | Sytel No answers on this topic |
Return on Investment | Insightly, Inc. | Sytel No answers on this topic |
ScreenShots | Insightly Screenshots |