Insightly for Association Management
Updated November 22, 2023

Insightly for Association Management

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Professional

Overall Satisfaction with Insightly

My team uses Insightly to manage intellectual property licensing and training program management within our association management company. Doctors, researchers, students, and pharmaceutical companies submit permission/licensing request forms which are connected to Insightly. We use Insightly requests to manage each step in the licensing process. We also use Insightly projects to manage clinical trial training services.
  • Customizable objects and fields to meet our needs
  • Ability to connect our website forms to Insightly request records
  • Pipeline stages to track each step in the process
  • Linking contacts and organizations
  • Assigning tasks to other team members
  • The Inquiry feature is missing some functionality, so it is not as useful as the Request feature
  • The Actual Close Date does not autofill when a Request record is closed and marked as Lost/Abandoned
  • The customizable objects and fields are very useful but the System Settings interface could be more user-friendly
  • The ability to deliver improved services / training services
  • Increased ROI by increasing follow through on licensing agreements
  • Revenue growth by increasing capacity to manage licensing requests
Insightly is very user-friendly and customizable. It is also a great way to manage and connect data. It allows my team to provide improved customer service and customer relationships daily.
Insightly is a great tool for optimizing workflows and performance. The pipeline feature is very helpful for tracking each step in a workflow. It also allows us to keep better records of activity and contact information. This increases our performance. My team's efficiency is massively improved by Insightly. It also allows for team collaboration and increases accountability.

Do you think Insightly delivers good value for the price?

Yes

Are you happy with Insightly's feature set?

Yes

Did Insightly live up to sales and marketing promises?

Yes

Did implementation of Insightly go as expected?

Yes

Would you buy Insightly again?

Yes

Insightly is very well suited to track steps in a particular process. It is also very easy to connect contacts, organizations, requests, and projects. It is great for storing data in a way that is easily referenced. It is a helpful tool for facilitating team collaboration. The connectivity to our website forms is also very useful. It is less appropriate for tracking financials as far as invoicing and payments.

Insightly Feature Ratings

Customer data management / contact management
9
Workflow management
9
Territory management
Not Rated
Opportunity management
9
Integration with email client (e.g., Outlook or Gmail)
8
Quote & order management
6
Interaction tracking
8
Lead management
Not Rated
Email marketing
Not Rated
Task management
10
Reporting
10
Pipeline visualization
9
Customizable reports
9
Custom fields
9
Custom objects
9
API for custom integration
10
Role-based user permissions
5
Single sign-on capability
5
Marketing automation
Not Rated
Not Rated
Mobile access
Not Rated