Intercom vs. Netop Live Guide
Intercom vs. Netop Live Guide
Product | Rating | Most Used By | Product Summary | Starting Price |
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Intercom | N/A | Intercom creates modern Customer Service software that aims to redefine how businesses support their customers. The platform connects businesses directly to customers using powerful messaging and automation. According to the vendor, Intercom enables teams to scale support without investing more resources - leading to happier customers and more efficient support teams. | $39 per month per seat | |
Netop Live Guide | N/A | Live Guide is a live chat tool from Danish company Netop. | N/A |
Intercom | Netop Live Guide | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | AI customer service features included in every plan. Intercom integrates Help desk, AI Chat bot, and Proactive support. | — | ||||||||||||||
More Pricing Information |
Intercom | Netop Live Guide | |
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Top Pros |
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Top Cons |
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Intercom | Netop Live Guide | |||||||||||||||||||||
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Intercom | Netop Live Guide | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Intercom | Netop Live Guide | |
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Likelihood to Recommend | 9.0 (261 ratings) | - (0 ratings) |
Likelihood to Renew | 8.9 (19 ratings) | - (0 ratings) |
Usability | 8.8 (169 ratings) | - (0 ratings) |
Availability | 9.1 (1 ratings) | - (0 ratings) |
Performance | 9.1 (1 ratings) | - (0 ratings) |
Support Rating | 7.1 (10 ratings) | - (0 ratings) |
Online Training | 8.1 (2 ratings) | - (0 ratings) |
Implementation Rating | 7.5 (5 ratings) | - (0 ratings) |
Product Scalability | 9.1 (1 ratings) | - (0 ratings) |
Intercom | Netop Live Guide | |
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Likelihood to Recommend | Intercom | Netop No answers on this topic |
Pros | Intercom | Netop No answers on this topic |
Cons | Intercom | Netop No answers on this topic |
Likelihood to Renew | Intercom | Netop No answers on this topic |
Usability | Intercom | Netop No answers on this topic |
Reliability and Availability | Intercom | Netop No answers on this topic |
Performance | Intercom | Netop No answers on this topic |
Support Rating | Intercom | Netop No answers on this topic |
Online Training | Intercom | Netop No answers on this topic |
Implementation Rating | Intercom | Netop No answers on this topic |
Alternatives Considered | Intercom | Netop No answers on this topic |
Return on Investment | Intercom | Netop No answers on this topic |
ScreenShots | Intercom Screenshots |