Intercom vs. Oracle Dyn Email
Intercom vs. Oracle Dyn Email
Product | Rating | Most Used By | Product Summary | Starting Price |
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Intercom | N/A | Intercom creates modern Customer Service software that aims to redefine how businesses support their customers. The platform connects businesses directly to customers using powerful messaging and automation. According to the vendor, Intercom enables teams to scale support without investing more resources - leading to happier customers and more efficient support teams. | $39 per month per seat | |
Oracle Dyn Email | N/A | The Oracle Dyn Email Delivery service is an email delivery infrastructure which supports sending via an API or SMTP, and is built to reliably support bulk and transactional emails. The service also includes sender reputation management (via its RepMan service), send monitoring and problem tracking service, and analytics to optimize email campaigns. | N/A |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | AI customer service features included in every plan. Intercom integrates Help desk, AI Chat bot, and Proactive support. | — | ||||||||||||||
More Pricing Information |
Intercom | Oracle Dyn Email | |
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Ask people about this product | See helpful people who have experience with this product | |
Top Pros |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Intercom | Oracle Dyn Email | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Mailchimp Transactional Email (Mandrill) Score 7.6 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Mailchimp Transactional Email (Mandrill) Score 7.6 out of 10 |
Enterprises | SAP Service Cloud Score 8.7 out of 10 | No answers on this topic |
All Alternatives | View all alternatives | View all alternatives |
Intercom | Oracle Dyn Email | |
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Likelihood to Recommend | 9.0 (263 ratings) | 6.5 (6 ratings) |
Likelihood to Renew | 8.9 (19 ratings) | 8.2 (1 ratings) |
Usability | 8.8 (171 ratings) | - (0 ratings) |
Availability | 9.1 (1 ratings) | - (0 ratings) |
Performance | 9.1 (1 ratings) | - (0 ratings) |
Support Rating | 7.1 (10 ratings) | 8.9 (6 ratings) |
Online Training | 8.1 (2 ratings) | - (0 ratings) |
Implementation Rating | 7.5 (5 ratings) | 7.3 (1 ratings) |
Product Scalability | 9.1 (1 ratings) | - (0 ratings) |
Intercom | Oracle Dyn Email | |
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Likelihood to Recommend | Intercom | Oracle |
Pros | Intercom | Oracle |
Cons | Intercom | Oracle |
Likelihood to Renew | Intercom | Oracle |
Usability | Intercom | Oracle No answers on this topic |
Reliability and Availability | Intercom | Oracle No answers on this topic |
Performance | Intercom | Oracle No answers on this topic |
Support Rating | Intercom | Oracle |
Online Training | Intercom | Oracle No answers on this topic |
Implementation Rating | Intercom | Oracle |
Alternatives Considered | Intercom | Oracle |
Return on Investment | Intercom | Oracle |
ScreenShots | Intercom Screenshots |