Intermapper vs. Spiceworks Help Desk
Intermapper vs. Spiceworks Help Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Intermapper | N/A | Intermapper is a network monitoring and mapping software for hybrid environments. Intermapper provides real-time performance alerts and bandwidth monitoring with cross-platform functionality. | N/A | |
Spiceworks Help Desk | N/A | Spiceworks offers a set of free tools for IT network management and help desk support ticketing. The inventory management system essentially provides comprehensive device information for asset management. The Spiceworks Network Monitor provides information on observed IT for problem tracking and server performance monitoring. And finally, the Spiceworks Help Desk Software lets IT personnel stay on top of issues across the network with a ticketing system. Help desk roles with role-based… | N/A |
Intermapper | Spiceworks Help Desk | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | Intermapper pricing is based on number of devices monitored. Intermapper is free for 5 devices or less. Subscription pricing starts at $303 for 25 devices. Device-based pricing starts at $765 for 25 devices. | — | ||||||||||||||
More Pricing Information |
Intermapper | Spiceworks Help Desk | |
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Top Pros |
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Top Cons |
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Network Performance Monitoring |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Intermapper | Spiceworks Help Desk | |
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Small Businesses | NinjaOne Score 9.2 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Nmap Score 8.8 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Nmap Score 8.8 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Intermapper | Spiceworks Help Desk | |
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Likelihood to Recommend | 8.0 (9 ratings) | 8.8 (82 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (29 ratings) |
Usability | - (0 ratings) | 8.6 (8 ratings) |
Availability | - (0 ratings) | 10.0 (3 ratings) |
Performance | - (0 ratings) | 8.0 (1 ratings) |
Support Rating | 9.0 (1 ratings) | 8.7 (26 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (7 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
Intermapper | Spiceworks Help Desk | |
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Likelihood to Recommend | Fortra | Spiceworks Ziff Davis |
Pros | Fortra | Spiceworks Ziff Davis |
Cons | Fortra | Spiceworks Ziff Davis |
Likelihood to Renew | Fortra No answers on this topic | Spiceworks Ziff Davis |
Usability | Fortra No answers on this topic | Spiceworks Ziff Davis |
Reliability and Availability | Fortra No answers on this topic | Spiceworks Ziff Davis |
Support Rating | Fortra | Spiceworks Ziff Davis |
Implementation Rating | Fortra No answers on this topic | Spiceworks Ziff Davis |
Alternatives Considered | Fortra | Spiceworks Ziff Davis |
Return on Investment | Fortra | Spiceworks Ziff Davis |
ScreenShots | Intermapper Screenshots |