Jahia Digital Experience Platform vs. Salesforce CMS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jahia Digital Experience Platform
Score 8.4 out of 10
N/A
Jahia is a Java-based enterprise content management system. It features an integrated user portal, web publishing and content management, document management, collaboration, and multi-channel publishing.N/A
Salesforce CMS
Score 8.2 out of 10
N/A
Salesforce Marketing Cloud Personalization (formerly Salesforce CMS) is a hybrid CMS allowing users to author content once and deliver it anywhere, in or out of Salesforce. Users create content, define content access, and define channels so they can share content and limit access to appropriate contributors. For an experience built with Salesforce, users can choose from two of the company's “what-you-see-is-what-you-get” (WYSIWYG) tools: Experience Builder and Commerce Page Designer. If the user…N/A
Pricing
Jahia Digital Experience PlatformSalesforce CMS
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Jahia Digital Experience PlatformSalesforce CMS
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Jahia Digital Experience PlatformSalesforce CMS
Considered Both Products
Jahia Digital Experience Platform
Chose Jahia Digital Experience Platform
Jahia relies on the Java technology. WordPress is based on PHP. The communities are quite different. The WordPress community is bigger but more for web designers as Jahia is more for developers.
Salesforce CMS

No answer on this topic

Top Pros
Top Cons
Features
Jahia Digital Experience PlatformSalesforce CMS
Security
Comparison of Security features of Product A and Product B
Jahia Digital Experience Platform
9.4
33 Ratings
17% above category average
Salesforce CMS
8.5
23 Ratings
5% above category average
Role-based user permissions9.433 Ratings8.523 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Jahia Digital Experience Platform
8.4
34 Ratings
6% above category average
Salesforce CMS
8.5
22 Ratings
10% above category average
API7.93 Ratings8.522 Ratings
Internationalization / multi-language9.034 Ratings8.518 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
Jahia Digital Experience Platform
7.9
34 Ratings
6% above category average
Salesforce CMS
8.4
19 Ratings
10% above category average
WYSIWYG editor8.933 Ratings8.516 Ratings
Code quality / cleanliness7.929 Ratings8.518 Ratings
Admin section8.333 Ratings8.516 Ratings
Page templates8.933 Ratings8.417 Ratings
Library of website themes4.12 Ratings8.013 Ratings
Mobile optimization / responsive design7.532 Ratings8.317 Ratings
Publishing workflow8.932 Ratings8.517 Ratings
Form generator8.425 Ratings8.515 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
Jahia Digital Experience Platform
6.4
33 Ratings
8% below category average
Salesforce CMS
8.5
19 Ratings
15% above category average
Content taxonomy9.03 Ratings8.416 Ratings
SEO support7.333 Ratings8.015 Ratings
Bulk management6.628 Ratings8.417 Ratings
Availability / breadth of extensions4.73 Ratings8.517 Ratings
Community / comment management4.53 Ratings8.919 Ratings
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User Ratings
Jahia Digital Experience PlatformSalesforce CMS
Likelihood to Recommend
8.5
(43 ratings)
9.5
(23 ratings)
Likelihood to Renew
7.3
(3 ratings)
-
(0 ratings)
Usability
7.3
(3 ratings)
7.1
(8 ratings)
Availability
6.9
(9 ratings)
-
(0 ratings)
Performance
5.5
(1 ratings)
-
(0 ratings)
Support Rating
7.3
(12 ratings)
8.0
(7 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
Product Scalability
7.3
(1 ratings)
-
(0 ratings)
User Testimonials
Jahia Digital Experience PlatformSalesforce CMS
Likelihood to Recommend
Jahia Solutions
In my experience, Jahia Digital Experience Platform as a CMS platform is excellent when you have a large amount of content that needs to be customized. It is also good for when you have templated content that has minor variations. I would say it is less appropriate when the content has numerous mathematical computations, or a large amount of business logic that comes into play with data processing.
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Salesforce
Salesforce CMS is well suited for anything sales. If you need information on an account, want to touch your old accounts, need to get a better idea of ownership by vertical, or want to estimate revenue from your pipeline, it is very A-OK. We use Salesforce to open, close, and study prospects to later convert them into closed deals. There is a section for notes to detail about each and every account. You can add contacts in, complete with their title, email, cell phones, and other additional info, and since our program is sync'ed up with Outreach.io you can make an immediate call from the Salesforce page. It's a must if you are growing your company and want to stay organized within multiple departments.
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Pros
Jahia Solutions
  • Content management: It is very easy to update text, images, files and videos even for a non technical user.
  • Multi-site Management: It has a robust multi-site management capability, It helps in maintaining multiple websites with consistent branding.
  • Digital asset management: It is easier to store organize and retrieve images, videos and documents.
  • It has a great built-in analytics and reporting feature.
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Salesforce
  • Easy to use, just like Salesforce's other products. Many users can sit down and figure it out in no time, and with a little training become power users.
  • Fast and secure - Salesforce is a leader in the cloud world so you get consistently fast results and security that is top notch in the industry.
  • Accessible from anywhere - if you use cloud CMS already this is a no-brainer, but for those that do in-house CMS still, this is a major difference. Mobile access from anywhere on the planet without a VPN is something you just can't do without the cloud.
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Cons
Jahia Solutions
  • It lacks the ability to manage multiple versions of a page or content in general.
  • The back office interface sometimes encounters bugs or display problems.
  • It's difficult to keep pre-production sites up to date in terms of content compared to production, because the time required to import/export sites is very long once the site is rich in content.
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Salesforce
  • Platform is so robust it can be overwhelming when starting a report from scratch
  • Key words in the Search column have to be fairly specific
  • Lot's of training is Salesforce Trailhead that it can be a bit daunting to decide what to learn about that is applicable to our organization
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Likelihood to Renew
Jahia Solutions
I would not use Jahia as it proved too complex for our needs and didn't help our over goal of customer satisfaction. Along with the man hours to build and execute, it wasn't worth the hassle
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Salesforce
No answers on this topic
Usability
Jahia Solutions
The interface and ergonomics are designed to facilitate the use of the product. The creation of template is easy which allows to minimize the actions necessary for the provision of content.
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Salesforce
It's super awkward if you aren't familiar with it. I have several years' experience in both my organization's salesforce as well as others and there are still things that trip me up. I think Salesforce can get to a point where it's TOO bloated with all this information, all these integrations, what-have-you, that it can be difficult to find what you need in a timely manner or it creates a hiccup in workflows that you then have to work around. On the other hand, once these issues are identified, there is the possibility to manipulate Salesforce into creating automated workarounds. So, at least it allows for that. I think it's an issue of having so many options for bolt-ons that you start to lose perspective and functionality. You tend to lose focus on usability for users.
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Reliability and Availability
Jahia Solutions
[I give it this rating because it] was up most of the time. There are so many scheduled reboots that I don't think it would be a good choice for a 95% SLA.
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Salesforce
No answers on this topic
Performance
Jahia Solutions
It's stable after upgrade to Jahia 8. Not much server down so far
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Salesforce
No answers on this topic
Support Rating
Jahia Solutions
As I was saying, the support makes sure to be available for any question, or any technical point that we may need to discuss about. Moreover, whenever we have an issue with the platform they get alerted and also send us an email so that we are aware. We had multiple complex topics to work on in the past, but they always have been answering our question
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Salesforce
I'm not sure - we have hired a person/team that are Salesforce Admin so when I have a question or need support I go in-house. But, I know Salesforce has incredible L+D and trainings available for free to help users develop in their skillsets.
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Alternatives Considered
Jahia Solutions
Jahia provides a similar user experience to other CMS I have used in the past - it features a simple interface that makes navigating and learning how to use the platform easy and the ability to copy and paste content saves time and effort when building new pages. The ease in which you can manage the site in different languages is also a big plus!
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Salesforce
Salesforce has a wide variety of services and its user interface was easy to understand and use. Our teams [thought] Salesforce to be better. When we were comparing the features as per our Marketing and Branding teams needs and uses, Salesforce came out on the top.
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Scalability
Jahia Solutions
You can create your own feature module and it can be resuable across the projects. The Java libraries is available for development of Tomcat or JSP
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Salesforce
No answers on this topic
Return on Investment
Jahia Solutions
  • Our once frustrated contributors are now happy to create content with Jahia Digital Experience Platform!
  • Pages are snappy and bug-free, which wasn't always the case.
  • Jahia Digital Experience Platform has mapped our complex organization into nice roles and permissions.
  • All our external services were nicely integrated into a modern portal.
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Salesforce
  • It helps us to keep track of any potential conflicts between sales organizations.
  • It allows us to have robust reporting for every sales team and the overall organization.
  • It gives us a solid platform for our day-to-day work rather than using multiple software.
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ScreenShots

Jahia Digital Experience Platform Screenshots

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