What users are saying about
This review does not include a rating.
This review does not include a rating.
9 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Janrain

No answers on this topic

Ping Intelligent Identity Platform

Really like [this] solution, it fits our requirements 100%. There are unlimited possibilities to extend the product, either by creating additional adapters or selectors. We really like the policy management level in PingFederate. It's extremely helpful when we can specify customer journey per many different requirements like user location, application type etc. As well, both StepUp and TopDown authentication flows were implemented [easily].
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Identity Management

Janrain
Ping Intelligent Identity Platform
8.1
ID-Management Access Control
Janrain
Ping Intelligent Identity Platform
7.7
ID Management Single-Sign On (SSO)
Janrain
Ping Intelligent Identity Platform
9.0
Multi-Factor Authentication
Janrain
Ping Intelligent Identity Platform
8.5
Password Management
Janrain
Ping Intelligent Identity Platform
7.9
Account Provisioning and De-provisioning
Janrain
Ping Intelligent Identity Platform
7.8
ID Management Workflow Automation
Janrain
Ping Intelligent Identity Platform
8.1
ID Risk Management
Janrain
Ping Intelligent Identity Platform
7.5

Pros

Janrain

No answers on this topic

Ping Intelligent Identity Platform

  • Based on open standards, we can use as much or as little of the Ping suite as we like, depending on which other technologies we've already implemented.
  • Continuous innovation and product enhancements have ensured their products continue to meet our rapidly evolving needs.
  • Ping Identity has been an outstanding partner, starting with the RFP process and continuing to this day, years after the sale. They are focused on our success at every level of the company and are highly responsive to our needs, issues, and product suggestions.
Anonymous | TrustRadius Reviewer

Cons

Janrain

No answers on this topic

Ping Intelligent Identity Platform

  • PingID has some limitations when used as the MFA for some LDAP implementations. You need to use it as a RADIUS password credential validator to solve for some of those limitations, which in turn causes challenges with our ephemeral cloud deployment model of PingFederate.
  • The basic logon services within PingFederate are adequate and well-documented, but simple features like disabling user input after entering credentials would help with some of the additional customization required to support real world failure modes.
  • PingCentral authorization models and configuration remain unpolished compared to other products, and now the features seem to be shifting toward onboarding PingAccess and PingDirectory over improving baseline administrative functionality/operations.
Anonymous | TrustRadius Reviewer

Usability

Janrain

No score
No answers yet
No answers on this topic

Ping Intelligent Identity Platform

Ping Intelligent Identity Platform 9.0
Based on 1 answer
Easy to use; all UI's are user friendly and easy to learn.[The] possibility to use API is [a] big value as well. We really like integration with CyberArk; with it we can manage privileged accounts according to company standards without breaking any rules, and we can be 100% sure that only approved persons will have administrative access.
Anonymous | TrustRadius Reviewer

Support Rating

Janrain

No score
No answers yet
No answers on this topic

Ping Intelligent Identity Platform

Ping Intelligent Identity Platform 8.5
Based on 5 answers
The Ping Identity Platform is very easy to use. It is highly secured and reliable. The customer support is superb as well. I would highly recommend it.
Ram Nair | TrustRadius Reviewer

Alternatives Considered

Janrain

No answers on this topic

Ping Intelligent Identity Platform

All contenders were capable, but we had scale concerns with NetIQ's architecture. In the end, what set Ping apart from the others was their level of engagement in understanding our use cases up front during the RFP stage and how they were focused on what we needed more than what they could sell to us. Additionally, they came in at a better price than the competition, which earned them first crack at a POC, making it their deal to lose; and of course they hit it out of the park.
Anonymous | TrustRadius Reviewer

Return on Investment

Janrain

No answers on this topic

Ping Intelligent Identity Platform

  • Avoid information theft by ensuring the user truly has legit access to it.
Orlando Ortega | TrustRadius Reviewer

Pricing Details

Janrain

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Janrain Editions & Modules

Edition
Free Basic Social Login$01
Pro$1,000/$2,2502
Enterprise$5,0003
  1. up to 2,500 users
  2. 10k/25k users
  3. 100k users
Additional Pricing Details
For full platform pricing, please contact us.

Ping Intelligent Identity Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Ping Intelligent Identity Platform Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Janrain
Ping Intelligent Identity Platform
8.8

Usability

Janrain
Ping Intelligent Identity Platform
9.0

Support Rating

Janrain
Ping Intelligent Identity Platform
8.5

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