What users are saying about
22 Ratings
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Score 8.1 out of 100
10 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

KACE Systems Management Appliance

I think it has added value for any organization. It reduced our Tech Support cost by:-Supporting users anywhere-Reducing users downtime as well keep them informed with the status of their tickets-Managing software and hardware actively-Processing automation-deploy mass software installs, patching or updates- Provide approved software's to users to install without IT help
Thayer Ramahi | TrustRadius Reviewer

Sophos Mobile

Sophos Mobile Control is greatly welcome when corporate networks allow BYOD on the office, and on the wireless networks around it. It allows you to control what the users are doing, and on this kind of explanation that I'm doing, perhaps EVERY company is suited for this kind of example. Nowadays the same user that has access to our corporate network is allowed to access multiple apps, that the IT security department isn't aware of. To have visibility is one of the most important things among security issues.
Juan Carlos Sanchez Pignalosa | TrustRadius Reviewer

Feature Rating Comparison

IT Asset Management

KACE Systems Management Appliance
8.9
Sophos Mobile
Software and hardware inventory tracking
KACE Systems Management Appliance
9.1
Sophos Mobile
License management
KACE Systems Management Appliance
8.6
Sophos Mobile
Asset lifecycle monitoring
KACE Systems Management Appliance
8.9
Sophos Mobile
Contract management
KACE Systems Management Appliance
8.4
Sophos Mobile
Asset relationship management
KACE Systems Management Appliance
9.3
Sophos Mobile

Pros

KACE Systems Management Appliance

  • Inventory: KACE provides a ton of hardware and software inventory information that is easy to search, filter, and export. This is critical when we need to find the answers to questions about how many of such and such we have in our fleet.
  • Patch Management: We were using WSUS before and it was altogether too cumbersome. KACE has given us the power, flexibility, and verification we need to feel comfortable our patches are up-to-date.
  • Service Queue: We made KACE our help desk system and it does everything we need it to do. Great improvement over our old system.
Jeff Nickles | TrustRadius Reviewer

Sophos Mobile

  • Easy deployment.
  • We are on next generation type of tools to be able to protect corporate data.
  • Allows the management IT group to be able to control the probable theft of information.
Juan Carlos Sanchez Pignalosa | TrustRadius Reviewer

Cons

KACE Systems Management Appliance

  • The KACE SMA needs a better way to handle different roles in the software so certain users can access or administrate certain parts of the software, but not the entire software installation.
  • The KACE SMA could improve the ticketing process of projects. The aspects of the title and some information do not always flow down from the parent ticket to its child tickets.
  • The KACE SMA could improve the UI of the software with the addition of different CSS color schemes.
Andy Anschutz | TrustRadius Reviewer

Sophos Mobile

  • The platform was developed many years ago, a fresher look (even for the cloud-based console) would be appreciated.
  • The ability to control mail platforms other than MS Exchange.
  • The ability to control more features on iOS (knowing how the iOS Platform is at the moment).
Juan Carlos Sanchez Pignalosa | TrustRadius Reviewer

Usability

KACE Systems Management Appliance

KACE Systems Management Appliance 8.5
Based on 3 answers
Overall, the software is simple to understand and use. That said, most vendors have been slowly updating their user interfaces to HTML5 so that they have a clean updated look and feel. This is where KACE falls short in that the UI is great for a packaged software 10 years ago. This isn't a major limitation as the software is really meant primarily for technology users.
Anonymous | TrustRadius Reviewer

Sophos Mobile

No score
No answers yet
No answers on this topic

Support Rating

KACE Systems Management Appliance

KACE Systems Management Appliance 8.8
Based on 6 answers
KACE does exactly what you need it to do, it maintains your computer environment. You can set patch schedules, inventory computers, setup software catalogs; basically everything you need to ensure the computers on your network are being actively managed. This is all with little need for constant configuration or updating the setup.
Anonymous | TrustRadius Reviewer

Sophos Mobile

No score
No answers yet
No answers on this topic

Alternatives Considered

KACE Systems Management Appliance

We have selected this software because it rolls several different systems into one. We have a helpdesk system with this and an asset and inventory management system as well. We pay one price for the whole system instead of paying multiple companies different amounts that would have totaled more than we pay for the single system.
Anonymous | TrustRadius Reviewer

Sophos Mobile

Personally, haven't seen any other MDM on the market, but I feel since Sophos is greatly known to have easy to use products, that the others may not be as easy to use as Sophos Mobile Control. One of the key factors for organizations to choose Sophos Mobile Control and Security is because the Android OS (most attacked OS on the planet) is protected with award-winning antivirus and anti malware from Sophos. We have seen as advisors, how unprotected customers, get huge telecom bills because of the lack of security, since they think that an Android OS is healthy enough... big mistake. One simple thing I always tell friends, family and customers, protect your Android device with Sophos Security (it's free for home users).
Juan Carlos Sanchez Pignalosa | TrustRadius Reviewer

Return on Investment

KACE Systems Management Appliance

  • KACE has saved us from having to spend several days of employee hours in crafting DVDs and duplicating them (100+ DVDs)
  • KACE has saved us on the postage required to send out those DVDs for every update (monthly) to all of our customers electronically
Anonymous | TrustRadius Reviewer

Sophos Mobile

  • We invest and make the ROI very quickly seen, when management on any company sees what they were missing on possible data breaches.
  • As a positive impact, it allows end users to quickly catch the true meaning for "Corporate Data".
  • A negative impact, sometimes is that the end user feels as it's being followed all around, which depending on the profile, it's a must on a device with corporate data access and/or storage.
Juan Carlos Sanchez Pignalosa | TrustRadius Reviewer

Screenshots

KACE Systems Management Appliance

Pricing Details

KACE Systems Management Appliance

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Sophos Mobile

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

KACE Systems Management Appliance
8.5
Sophos Mobile
5.0

Usability

KACE Systems Management Appliance
8.5
Sophos Mobile

Support Rating

KACE Systems Management Appliance
8.8
Sophos Mobile

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