Khoros Service vs. ORAI Robotics
Khoros Service vs. ORAI Robotics
Product | Rating | Most Used By | Product Summary | Starting Price |
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Khoros Service | Enterprise companies (1,001+ employees) | Khoros Service offers omnichannel engagement on publicly available channels like social, digital, chat, and voice, as well as owned online communities like Khoros Communities. The solution offers 1-to-1 and 1-to-many engagement with customers and consumers, bringing together automation through bots and human agents. Customer inquiries and support-related conversations can be routed and prioritized based on a variety of parameters, and the robust agent desktop solution… | N/A | |
ORAI Robotics | N/A | ORAI is a conversational AI platform that engages customers and offers actionable insights to businesses to create more personalized, richer experiences day and night. ORAI helps users obtain WhatsApp Business API with verified ‘Green Badge’ and implement a WhatsApp AI chatbot across all channels such as chat, digital ads, messaging, social, email, SMS, and website. | N/A |
Khoros Service | ORAI Robotics | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | Pricing is variable based on the needs of the customer. | — | ||||||||||||||
More Pricing Information |
Khoros Service | ORAI Robotics | |
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Top Pros |
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Top Cons |
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Khoros Service | ORAI Robotics | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Intercom Score 8.8 out of 10 |
Medium-sized Companies | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Khoros Service | ORAI Robotics | |
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Likelihood to Recommend | 7.8 (110 ratings) | - (0 ratings) |
Likelihood to Renew | 7.6 (77 ratings) | - (0 ratings) |
Usability | 6.4 (8 ratings) | - (0 ratings) |
Availability | 9.0 (2 ratings) | - (0 ratings) |
Performance | 9.0 (2 ratings) | - (0 ratings) |
Support Rating | 8.3 (10 ratings) | - (0 ratings) |
In-Person Training | 9.0 (2 ratings) | - (0 ratings) |
Online Training | 7.3 (1 ratings) | - (0 ratings) |
Implementation Rating | 7.3 (69 ratings) | - (0 ratings) |
Ease of integration | 6.4 (1 ratings) | - (0 ratings) |
Product Scalability | 8.0 (75 ratings) | - (0 ratings) |
Khoros Service | ORAI Robotics | |
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Likelihood to Recommend | ![]() Khoros (Formerly Spredfast + Lithium)
| ![]() ORAI Robotics No answers on this topic |
Pros | ![]() Khoros (Formerly Spredfast + Lithium)
| ![]() ORAI Robotics No answers on this topic |
Cons | ![]() Khoros (Formerly Spredfast + Lithium)
| ![]() ORAI Robotics No answers on this topic |
Likelihood to Renew | ![]() Khoros (Formerly Spredfast + Lithium)
| ![]() ORAI Robotics No answers on this topic |
Usability | ![]() Khoros (Formerly Spredfast + Lithium)
| ![]() ORAI Robotics No answers on this topic |
Reliability and Availability | ![]() Khoros (Formerly Spredfast + Lithium)
| ![]() ORAI Robotics No answers on this topic |
Performance | ![]() Khoros (Formerly Spredfast + Lithium)
| ![]() ORAI Robotics No answers on this topic |
Support Rating | ![]() Khoros (Formerly Spredfast + Lithium)
| ![]() ORAI Robotics No answers on this topic |
In-Person Training | ![]() Khoros (Formerly Spredfast + Lithium)
| ![]() ORAI Robotics No answers on this topic |
Implementation Rating | ![]() Khoros (Formerly Spredfast + Lithium)
| ![]() ORAI Robotics No answers on this topic |
Alternatives Considered | ![]() Khoros (Formerly Spredfast + Lithium)
| ![]() ORAI Robotics No answers on this topic |
Scalability | ![]() Khoros (Formerly Spredfast + Lithium)
| ![]() ORAI Robotics No answers on this topic |
Return on Investment | ![]() Khoros (Formerly Spredfast + Lithium)
| ![]() ORAI Robotics No answers on this topic |
ScreenShots | Khoros Service Screenshots |