Khoros Care vs. SoDash (discontinued)
Khoros Care vs. SoDash (discontinued)
Product | Rating | Most Used By | Product Summary | Starting Price |
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Khoros Care | Enterprise companies (1,001+ employees) | Khoros Care enables brands to serve their customers on their preferred digital channels, reducing costs and increasing customer satisfaction and revenue. It Offers: Web chat & messaging gives customers convenient, efficient channels to engage brands, while giving brands a single consolidated platform to manage customer engagements at scale. Supporting the widest range of digital messaging channels, including; web chat, in-app, email, Facebook, Twitter, Instagram,… | N/A | |
SoDash (discontinued) | N/A | SoDash was a SaaS based customer engagement management tool that used intelligent prioritisation and instant message routing across social channels to support businesses in providing customer service functions. The product is no longer available. | $28 per month |
Khoros Care | SoDash (discontinued) | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | Pricing is variable based on the needs of the customer. | — | ||||||||||||||
More Pricing Information |
Khoros Care | SoDash (discontinued) | |
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Top Pros |
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Top Cons |
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Khoros Care | SoDash (discontinued) | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Emplifi Social Marketing Cloud Score 8.9 out of 10 |
Enterprises | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Emplifi Social Marketing Cloud Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Khoros Care | SoDash (discontinued) | |
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Likelihood to Recommend | 7.7 (110 ratings) | 9.0 (1 ratings) |
Likelihood to Renew | 7.6 (77 ratings) | - (0 ratings) |
Usability | 6.5 (8 ratings) | - (0 ratings) |
Availability | 9.0 (2 ratings) | - (0 ratings) |
Performance | 9.0 (2 ratings) | - (0 ratings) |
Support Rating | 8.2 (10 ratings) | - (0 ratings) |
In-Person Training | 9.0 (2 ratings) | - (0 ratings) |
Online Training | 7.3 (1 ratings) | - (0 ratings) |
Implementation Rating | 7.3 (69 ratings) | - (0 ratings) |
Ease of integration | 6.4 (1 ratings) | - (0 ratings) |
Product Scalability | 8.0 (75 ratings) | - (0 ratings) |
Khoros Care | SoDash (discontinued) | |
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Likelihood to Recommend | Khoros (Formerly Spredfast + Lithium) | Discontinued Products |
Pros | Khoros (Formerly Spredfast + Lithium) | Discontinued Products |
Cons | Khoros (Formerly Spredfast + Lithium) | Discontinued Products |
Likelihood to Renew | Khoros (Formerly Spredfast + Lithium) | Discontinued Products No answers on this topic |
Usability | Khoros (Formerly Spredfast + Lithium) | Discontinued Products No answers on this topic |
Reliability and Availability | Khoros (Formerly Spredfast + Lithium) | Discontinued Products No answers on this topic |
Performance | Khoros (Formerly Spredfast + Lithium) | Discontinued Products No answers on this topic |
Support Rating | Khoros (Formerly Spredfast + Lithium) | Discontinued Products No answers on this topic |
In-Person Training | Khoros (Formerly Spredfast + Lithium) | Discontinued Products No answers on this topic |
Implementation Rating | Khoros (Formerly Spredfast + Lithium) | Discontinued Products No answers on this topic |
Alternatives Considered | Khoros (Formerly Spredfast + Lithium) | Discontinued Products |
Scalability | Khoros (Formerly Spredfast + Lithium) | Discontinued Products No answers on this topic |
Return on Investment | Khoros (Formerly Spredfast + Lithium) | Discontinued Products |
ScreenShots | Khoros Care Screenshots |