Khoros CX Insights vs. Lytics
Khoros CX Insights vs. Lytics
Product | Rating | Most Used By | Product Summary | Starting Price |
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Khoros CX Insights | N/A | Khoros CX Insights (formerly Topbox, acquired by Khoros January 2021) offers Enterprise Conversation Analytics software as a solution to aggregate conversational data from every customer interaction for deep analysis. The vendor states everywhere customers talk to or about a company, the solution is listening with AI-backed natural language processing to deliver a unified view of any customer’s experience with a brand. | N/A | |
Lytics | N/A | Lytics is a customer data platform (CDP) from the company of the same name in Portland. | N/A |
Khoros CX Insights | Lytics | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Khoros CX Insights | Lytics | |
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Top Pros |
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Top Cons |
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Khoros CX Insights | Lytics | |
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Small Businesses | Sogolytics Score 9.0 out of 10 | Klaviyo Score 8.8 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | Klaviyo Score 8.8 out of 10 |
Enterprises | Verint Voice of the Customer Score 9.5 out of 10 | Bloomreach Composable Personalization Cloud Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Khoros CX Insights | Lytics | |
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Likelihood to Recommend | 7.3 (1 ratings) | 8.6 (4 ratings) |
Khoros CX Insights | Lytics | |
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Likelihood to Recommend | Khoros (Formerly Spredfast + Lithium)
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Pros | Khoros (Formerly Spredfast + Lithium) No answers on this topic | Lytics
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Cons | Khoros (Formerly Spredfast + Lithium)
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Alternatives Considered | Khoros (Formerly Spredfast + Lithium)
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Return on Investment | Khoros (Formerly Spredfast + Lithium) No answers on this topic | Lytics
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ScreenShots | Khoros CX Insights Screenshots | Lytics Screenshots |