What users are saying about
12 Ratings
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Score 7.9 out of 100
41 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

Kofax TotalAgility

The platform is an excellent solution for companies looking for a workflow automation system that can be used across departments and its return on investment becomes apparent once it is introduced in production for a business. Its ability to route work tasks dynamically between employees and outside parties, implement SLAs, and get information to a back-end source is excellent.
Anonymous | TrustRadius Reviewer

OnBase by Hyland

Hyland Onbase is simple, effective, and just works for when it comes to content management systems. Many companies rely on static folder structures for storing information or Excel/Access tables which can easily become a mess whereas with Onbase every document is unique and access can be restricted/audited depending on user permissions. It allows for a company to easily take control of their information and be more productive.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

Kofax TotalAgility
9.0
OnBase by Hyland
Dashboards
Kofax TotalAgility
10.0
OnBase by Hyland
Standard reports
Kofax TotalAgility
10.0
OnBase by Hyland
Custom reports
Kofax TotalAgility
7.0
OnBase by Hyland

Process Engine

Kofax TotalAgility
6.7
OnBase by Hyland
Process designer
Kofax TotalAgility
8.0
OnBase by Hyland
Process simulation
Kofax TotalAgility
1.0
OnBase by Hyland
Business rules engine
Kofax TotalAgility
9.0
OnBase by Hyland
Support for modeling languages
Kofax TotalAgility
6.4
OnBase by Hyland
Form builder
Kofax TotalAgility
8.0
OnBase by Hyland
Model execution
Kofax TotalAgility
8.0
OnBase by Hyland

Enterprise Content Management

Kofax TotalAgility
OnBase by Hyland
9.1
Content capture & imaging
Kofax TotalAgility
OnBase by Hyland
8.7
File sync, storage & archiving
Kofax TotalAgility
OnBase by Hyland
9.4
Document management
Kofax TotalAgility
OnBase by Hyland
9.5
Records management
Kofax TotalAgility
OnBase by Hyland
9.6
Content search & retrieval
Kofax TotalAgility
OnBase by Hyland
9.0
Enterprise content collaboration
Kofax TotalAgility
OnBase by Hyland
9.0
Content publishing & creation
Kofax TotalAgility
OnBase by Hyland
8.7
Security, risk management & information governance
Kofax TotalAgility
OnBase by Hyland
9.2
Contract lifecycle management
Kofax TotalAgility
OnBase by Hyland
9.1
Automated workflows
Kofax TotalAgility
OnBase by Hyland
9.1
Artificial intelligence
Kofax TotalAgility
OnBase by Hyland
10.0
Mobile support
Kofax TotalAgility
OnBase by Hyland
8.3
Integration
Kofax TotalAgility
OnBase by Hyland
9.1

Pros

Kofax TotalAgility

  • Ease of use. The drag and drop configuration to create the processes makes the product easy to use and configure. Most of the icons are intuitive on what they are and how to use them. The use of the colored icons for each value also helps to know that that value is looking for.
  • Forms. The capture forms are easy to create and maintain. A new field can be added to the Extraction group and then the capture form is regenerated and that field is automatically added to the form with all the proper attributes. If an additional check box or field is added to the form, that field stays when regenerated. This differs from KTA 6.0.
  • Kofax has done pretty well integrating all the pieces of Kofax into one product. KC (Kofax Capture), KIC (Kofax Import Connector), KTM (Kofax Transformation Module with OCR), and workflow are all combined into KTA (Kofax Total Agility). This lets all of these features work together in one product. Kofax does keep adding more to the functions that maybe were left out original version. This makes Kofax Total Agility a robust product.
Gail Perian | TrustRadius Reviewer

OnBase by Hyland

  • Tools to assist with configuration changes especially for Workflow processes.
  • Easy to query the database to pull reports on usage.
  • Support for a wide variety of files that can be stored within the product.
  • Great support channels for resolving application issues.
Andrew Yoder | TrustRadius Reviewer

Cons

Kofax TotalAgility

  • Exception management within the platform can certainly be improved upon. If a job is suspended for any particular issue integrations can be put in place to attempt to handle them but it is kludgy and does not always work as anticipated.
  • The administration interface is based on Microsoft Silverlight which limits it to certain versions of Internet Explorer and the interface has seen better days. Their other application, Kofax Kapow, has a much more mature and intuitive interface. This supposedly is being replaced in the next major iteration but I have doubts it will be successfully done.
  • The product is expensive. It is also the Cadillac of workflow platforms with document transformation built in. In many cases the product can do what you want it to do but there may be other more cost effective platforms.
Anonymous | TrustRadius Reviewer

OnBase by Hyland

  • Printing multiple drawings from a hit list.
  • We are currently working with our Value Added Reseller and Hyland to enable a print button that would allow us to print multiple drawings from a hit list. Our users might need entire sets of electrical one line diagrams or piping and instrument diagrams for plant operations or project work. The disabled option stems from the fact that some engineering drawings are created with external drawings (XRefs or external references) that are referenced inside a drawing. Because 99% of our drawings are simple drawings that do not use external references, the disable print button is a handicap. If not resolved in this issue, which is still our hope, Hyland is aware that the issue needs to be fixed in the future.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Kofax TotalAgility

No score
No answers yet
No answers on this topic

OnBase by Hyland

OnBase by Hyland 9.5
Based on 3 answers
Onbase is a multifunctional application that can integrate with nearly anything.
Anonymous | TrustRadius Reviewer

Usability

Kofax TotalAgility

No score
No answers yet
No answers on this topic

OnBase by Hyland

OnBase by Hyland 10.0
Based on 1 answer
Great product with so many options for integration and performance
Anonymous | TrustRadius Reviewer

Support

Kofax TotalAgility

No score
No answers yet
No answers on this topic

OnBase by Hyland

OnBase by Hyland 9.2
Based on 5 answers
When OnBase was designing our approval workflow solution, they were very accommodating in terms of customizations that we asked for. However, there have been several minor bugs that have arisen since our implementation, and OnBase has not been very helpful in resolving them. One strange example is that when an approver types a message in OnBase that will be sent to the requester, the email that the requester receives must appear in all caps, all lower case, or with each word capitalized. OnBase said it could not deliver these messages as typed. We had to choose one of the three options I just described.
Anonymous | TrustRadius Reviewer

Implementation

Kofax TotalAgility

No score
No answers yet
No answers on this topic

OnBase by Hyland

OnBase by Hyland 10.0
Based on 1 answer
N/a was not part of this decision process.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Kofax TotalAgility

Kofax TotalAgility is a beast of a package that gives you a thousand ways to tackle a problem, but it may not be the best platform for your needs. It is more of an enterprise platform that integrates well with other systems with moderate development time. Other packages may be cheaper, easier, and faster to implement depending on needs.
Anonymous | TrustRadius Reviewer

OnBase by Hyland

I would say I like this system better for the housing of secure type documents as it is super safe and has security measures attached on saving and printing, and some documents are super confidential and this software allows that use better than other software I've used. I loved using OnBase at my company.
Erica Terry | TrustRadius Reviewer

Return on Investment

Kofax TotalAgility

  • Kofax TotalAgility is very expensive. Some customers have reported that using the KTA workflow has increased productivity and has a good ROI overall. The customers have not shared true numbers for me to give details.
Gail Perian | TrustRadius Reviewer

OnBase by Hyland

  • OnBase saves time by cutting down on document management efforts. Employees can quickly locate needed documents.
  • The added document security provided by OnBase is difficult to measure but is real.
  • Moving documents from local or network drives does require additional time but the effort is fairly minimal.
Anonymous | TrustRadius Reviewer

Pricing Details

Kofax TotalAgility

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

OnBase by Hyland

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Kofax TotalAgility
8.0
OnBase by Hyland
8.6

Likelihood to Renew

Kofax TotalAgility
OnBase by Hyland
9.5

Usability

Kofax TotalAgility
OnBase by Hyland
10.0

Support

Kofax TotalAgility
OnBase by Hyland
9.2

Implementation

Kofax TotalAgility
OnBase by Hyland
10.0

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